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SINAE Phuket Luxury Hotel

5.0 star property

Photo gallery for SINAE Phuket Luxury Hotel

Sinae Sea Sai | Terrace/patio
Creator video - submitted by Simply Travel
Lobby sitting area
Sinae Sea Sai | Terrace/patio
Sinae Family 2 Bedrooms Pool Villa | Beach/ocean view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
888 Moo 1, Koh Siray,, Ratsada, Mueang Phuket, Ratsada, Phuket, 83000
  • Place, Koh Sirey Temple
    ‪19 min walk‬
  • Place, Phuket Weekend Market
    ‪9 min drive‬
  • Place, Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪11 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Studio Pool Villa King bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Pool Villa King bed

10.0 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Ocean View King bed

Studio Ocean View King bed

Studio Ocean View King bed

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Pool Villa Twin bed

Studio Pool Villa Twin bed

Studio Pool Villa Twin bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Ocean View Twin beds

Premium bedding, in-room safe, desk, laptop workspace

Studio Ocean View Twin beds

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Pool Villa

Sky Pool Villa

Sky Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex Pool Villa Type A

Duplex Pool Villa Type A

Duplex Pool Villa Type A

  • Partial ocean view
  • 181 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sinae Family 2 Bedrooms Pool Villa

Sinae Family 2 Bedrooms Pool Villa

Sinae Family 2 Bedrooms Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 181 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Sinae Premier Pool Suites

Sinae Premier Pool Suites

Sinae Premier Pool Suites

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sinae Sea Sai

Sinae Sea Sai

Sinae Sea Sai

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex Pool Villa Type B

Duplex Pool Villa Type B

Duplex Pool Villa Type B

  • Partial ocean view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Ratsada

A luxury stay in the heart of Ratsada awaits you at SINAE Phuket Luxury Hotel. You'll be 1.9 km (1.2 mi) from Koh Sirey Temple and 3.9 km (2.4 mi) from Ratsada Pier. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include Thai massages and aromatherapy along with access to the hot tub. The bistro, SAI Bistro, is open for breakfast, lunch and dinner. SAI Bar & Grilled is the hotel's own wine bar. Enjoy the gym, kids' club, seasonal outdoor swimming pool and pool loungers. Meeting rooms and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 15-minute drive of this 5-property class Ratsada hotel include Phuket Weekend Market and Patong Go-Kart Speedway and Phuket Offroad Fun Park.

What's nearby

  • Koh Sirey Temple - 19 min walk - 1.6 km
  • Phuket Weekend Market - 9 min drive - 6.2 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 11 min drive - 8.1 km
  • Bangkok Hospital Phuket - 13 min drive - 10.0 km
  • Kata Beach - 28 min drive - 24.1 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 58 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬12 min walk
  • ‪SeaLay Seafood - ‬4 min drive
  • ‪Seasonal Tastes - ‬8 min walk
  • ‪MIX Lounge - ‬7 min walk
  • ‪Prego By The Beach - ‬7 min walk

About this property

SINAE Phuket Luxury Hotel

SINAE Phuket Luxury Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. A library, a children's club, and multilingual staff are also featured at the luxury SINAE Phuket Luxury Hotel. A ferry terminal shuttle and a bus station shuttle are available for a fee. Free self parking is available.

This Victorian Ratsada hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 64 buildings
  • Conference rooms
  • Built in 2011
  • Manager's reception (free)
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
SINAE Phuket Luxury Hotel offers 64 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Ratsada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 2,120 for adults and THB 1,060 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Hill Tops Sinae
  • SAI Bar & Grilled
  • SAI Bistro

Things to do

  • Books
  • Children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • No lift

More

  • 2 floors
  • 64 buildings
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SINAE Phuket Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 2120 for adults and from THB 1060 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 72 hours prior to check-in.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sinae Phuket Hotel
Sinae Phuket Ratsada
Sinae Phuket Luxury Hotel
Sinae Phuket Hotel Ratsada
Sinae Phuket SHA Extra Plus

Frequently asked questions

What is the cancellation policy at SINAE Phuket Luxury Hotel?

SINAE Phuket Luxury Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at SINAE Phuket Luxury Hotel?

Yep, SINAE Phuket Luxury Hotel has a free self car park.

Are there any beaches close to SINAE Phuket Luxury Hotel?

The closest beach to SINAE Phuket Luxury Hotel is Patong Beach (15.3 km).

Is there a spa on site at SINAE Phuket Luxury Hotel?

Yep, there is an onsite spa at SINAE Phuket Luxury Hotel. You'll enjoy heaps of services like body scrubs and body treatments, as well as Thai massages.

Does SINAE Phuket Luxury Hotel have a pool?

SINAE Phuket Luxury Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from January to December.

What makes SINAE Phuket Luxury Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at SINAE Phuket Luxury Hotel.

Is SINAE Phuket Luxury Hotel family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that SINAE Phuket Luxury Hotel is a hit with families.

Does SINAE Phuket Luxury Hotel serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at SINAE Phuket Luxury Hotel?

No, SINAE Phuket Luxury Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SINAE Phuket Luxury Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at SINAE Phuket Luxury Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SINAE Phuket Luxury Hotel?

No, pets and service animals are not allowed.

SINAE Phuket Luxury Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 76 reviews
Rating 8 - Good. 10 out of 76 reviews
Rating 6 - Okay. 6 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were simply amazing, facilities wonderful, room was beautiful with private pool just incredible. Food delicious but overall it was the team that made the difference, just so kind and caring
Stayed 13 nights in Nov 2025

10/10 Excellent

Hermine

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Shivam, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Sinae Phuket is an experience that everyone should have once in a life time, or every year if possible. Right from welcome to the check-out, staff is consistently courteous, friendly and offer a helping hand wherever possible. Food is amazing, especially Masaman Curry, and the Spa is a dream come true. The views are stunning and it’s only a 20 minutes drive to Old Town. We highly recommend this place.
Stayed 3 nights in Nov 2025

6/10 Okay

Frances

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Beautiful room, spa, dining areas. Totally worth the splurge. Pros: Comfortable room Large shower, good water pressure and heat Clean Great breakfast Very friendly and helpful staff Loy Krathong celebration was wonderful! Useful app for communicating with staff, ordering buggy service, etc. Cons: Thai food at Hilltop was not good. You’ll have to take a cab to see much of anything outside the resort. If you have accessibility needs, this might not be the hotel for you. It’s built into a slope, and although there are buggies, they don’t go to your door necessarily and don’t run in the rain. We had a rat in our ceiling, but they did find it and clean up quickly. They offered to move us and gave us a fruit bowl as apology.
Stayed 4 nights in Nov 2025

10/10 Excellent

CHRISTIAN, ELGIN

Stayed 5 nights in Sep 2025

10/10 Excellent

Lyndsey

Stayed 2 nights in Oct 2025

10/10 Excellent

Hassan

Stayed 2 nights in Oct 2025

10/10 Excellent

Keldrick Perreon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and so attentive to our needs. Will definitely come back
Splash Cafe
Stayed 4 nights in Sep 2025

10/10 Excellent

Melande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staffs Tonic, Pat and Pond was amazing. The customer services was top tier. The buddy drivers was also amazing.
Stayed 5 nights in Sep 2025

2/10 Terrible

Isaac

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The beach is across the road, and its a total dumpster, the staff is absolutely terrible, unfriendly, rude and simply terrible specially the manager. The pool villa is too cold, imposible to use, the hotel has no spaces to stay at, and moving around is simply imposible. For the price you can easily stay in a real 5 star hotel. When we tried to cancel the manager tried to force us to sign a document. Avoid this place for the prices there’s much better options don’t waste your money in this scam.
Stayed 4 nights in Jun 2025

10/10 Excellent

Khiale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly amazing
Stayed 7 nights in May 2025

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the young staff, amazing hospitality and professionalism! You won’t regret your stay!!
Stayed 4 nights in Mar 2025

10/10 Excellent

tahani

Stayed 5 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay off the beaten track

Our stay was amazing…quiet, secluded and very personal
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountainside property with a great staff and one of the best views on the island. Old town, high is a fantastic colonial era town, is just five minutes away via taxi. Old town has most of the good restaurants on the island.
Stayed 5 nights in Feb 2025

10/10 Excellent

Catherine Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. All the staff are wonderful. Our pool villa was gorgeous. We did cycling and kayaking. £5 to get to Old Phuket Town. Quiet and peaceful. Perfect! Near to Simba Sea Trips for visits to Maya Bay, James Bond Island and snorkelling! We will return.
Stayed 9 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ! I will be back
Stayed 4 nights in Jan 2025

10/10 Excellent

Shizaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was amazing, the stuff are so kind and made us fill at home. The room is beautiful and clean, the private pool is amazing. We would love to come back ❤️
Stayed 3 nights in Jan 2025

10/10 Excellent

Micheal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable place to stay! Would highly recommend it. Yes it’s pricey but it’s on the next level to anywhere we have stayed before.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph, Papillion

Stayed 3 nights in Dec 2024

10/10 Excellent

Sreypov

Stayed 1 night in Dec 2024

10/10 Excellent

Sreypov

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024