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Royal Phuket City Hotel

4.5 star property

Photo gallery for Royal Phuket City Hotel

3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Creator video
2 bars/lounges, lobby lounge
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
154 Phang-nga Rd, Talat Yai, Phuket, Phuket, 83000
  • Place, Phuket Philatelic Museum
    ‪3 min walk‬
  • Place, Phuket Weekend Market
    ‪5 min walk‬
  • Place, Limelight Avenue Phuket
    ‪7 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite

Suite | Beach/ocean view

Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Superior

City view

Premier Superior

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Deluxe

City view

Premier Deluxe

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Deluxe - Partial Sea View

Premier Deluxe - Partial Sea View

Premier Deluxe - Partial Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Superior - Partial Sea View

Premier Superior - Partial Sea View | Beach/ocean view

Premier Superior - Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About the area

Phuket

Royal Phuket City Hotel puts you in the heart of Phuket, connected to the convention centre and within a 20-minute stroll of Phuket Philatelic Museum and Talad Yai Market. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .The fine-dining restaurant, TWIST Bar & Restaurant, serves Fusion cuisine and is open for dinner. Atrium Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 228735 square feet (21250 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute walk of this 4.5-property class Talat Yai hotel include Sino-Portuguese Architecture and Shrine of the Serene Light.

What's nearby

  • Phuket Philatelic Museum - 3 min walk - 0.3 km
  • Phuket Weekend Market - 5 min walk - 0.5 km
  • Talad Yai Market - 7 min walk - 0.6 km
  • Limelight Avenue Phuket - 7 min walk - 0.6 km
  • Phuket Monkey School - 7 min walk - 0.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 51 min drive

Restaurants

  • ‪บุญรัตน์ ติ่มซำ-ซาลาเปา - ‬2 min walk
  • ‪ทับทิมกรอบ สลิ่ม บัวลอยไข่หวาน - ‬3 min walk
  • ‪แก้วใจ Food & Bakery - ‬2 min walk
  • ‪ชายสี่หมี่เกี๊ยว - ‬2 min walk
  • ‪ครัวเอ็นซี ภูเก็ต - ‬1 min walk

About this property

Royal Phuket City Hotel

Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Royal Phuket City Hotel. An area shuttle within 5 kilometres and A beach shuttle are free. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 2 bars or lounges
  • 228735 sq ft of conference space
  • 21250 sq. m of conference space
  • Built in 1995
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Royal Phuket City Hotel offers 251 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.

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Novotel Phuket City Phokeethra Hotel
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 354 reviews
The price is AU$129
includes taxes & fees
14 Apr - 15 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 kilometres
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 225 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 154 Bekery
  • Atrium Lounge
  • Good Eatz 154 Restaurant
  • TWIST Bar & Restaurant
  • Yan Long Restaurant

Things to do

  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (228,735 square foot of space)

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - June 2024
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phuket City Hotel
Royal Phuket City
Royal Phuket City Hotel
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

Frequently asked questions

What is the cancellation policy at Royal Phuket City Hotel?

Royal Phuket City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Royal Phuket City Hotel?

Yep, Royal Phuket City Hotel has a free self car park.

Are there any beaches close to Royal Phuket City Hotel?

The closest beach to Royal Phuket City Hotel is Patong Beach (11 km).

Is there a spa on site at Royal Phuket City Hotel?

Yep, Royal Wellness Spa is available for guests. You'll enjoy services like massages.

Does Royal Phuket City Hotel have a pool?

Royal Phuket City Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Royal Phuket City Hotel?

Royal Phuket City Hotel features a full-service spa, an outdoor pool and 3 restaurants.

Is Royal Phuket City Hotel family-friendly?

You bet! With amenities such as a children's pool, a corner/local shop and laundry facilities, it's no surprise that Royal Phuket City Hotel is a hit with families.

Does Royal Phuket City Hotel serve breakfast?

Yep, buffet brekkie is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Royal Phuket City Hotel?

No, Royal Phuket City Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Phuket City Hotel?

Yep, you can grab a meal at Royal Phuket City Hotel's onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at Royal Phuket City Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royal Phuket City Hotel?

No, pets and service animals are not allowed.

Royal Phuket City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 390 reviews
Rating 8 - Good. 114 out of 390 reviews
Rating 6 - Okay. 57 out of 390 reviews
Rating 4 - Poor. 13 out of 390 reviews
Rating 2 - Terrible. 19 out of 390 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Niclas

Stayed 1 night in Dec 2025

6/10 Okay

Kirk

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very dates and the bathroom was tired with broken tiles. I think they are undergoing renovations but we definitely did not have an updated room. The breakfast was poor and I didn’t bother with it on day 2. I will say it was clean and the staff friendly, but had I known the condition of the room I wouldn’t have booked.
Stayed 2 nights in Dec 2025

4/10 Poor

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel day was good, but I think it was haunted. I heard and felt weird things in bed.
Stayed 1 night in Dec 2025

6/10 Okay

Arvind

Travelled with family
Liked: Staff & service, amenities
Rooms were small. Breakfast food quality was not good
Stayed 4 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good selection of breakfast options. Rooms were very clean and serviced everyday.
Stayed 6 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location near the bus terminal. Beautiful lobby and breakfast area with a lovely view of the city. Very comfortable beds and good housekeeping. Loved out VIP treatment and if we go back this would definitely be our choice again.
Stayed 4 nights in Nov 2025

4/10 Poor

Karsten

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Menu was OK, but the coffee - an important part of breakfast - was some copy brand, that tasted very bad.
Stayed 2 nights in Nov 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 3 nights in Nov 2025

8/10 Good

Victoria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room cleaning was not great. The restaurant on the roof was overpriced for the quality. All the staff were nice and helpful. Great location fir the walking streets
Stayed 19 nights in Oct 2025

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast didn't have much variety. The food didn't go together with each other.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, facilities, staff and location.
Stayed 1 night in Oct 2025

10/10 Excellent

Caden

Stayed 2 nights in Oct 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Oct 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desktop was exceptional. We're very polite, helpful and accommodating. Best front desk service ever. The interior was very well appointed and very tasteful exceptionally clean, and the gym area was outstanding with every piece of equipment you could possibly think of. Would stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are really welcoming Teen at the reception desk was really helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Stayed 8 nights in Oct 2025

10/10 Excellent

Hazel Michelle

Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin, Missoula

Good location for night market!
Stayed 1 night in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

Jiraporn

Travelled with family
Stayed 2 nights in Aug 2025

8/10 Good

Kheng Hua

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phuket Royal City Hotel

Hotel was lovely it is in a very good location close to Phuket old town Lots of shops & restaurants close by and few minuets walk to a 7/11 Reception staff Au Aum & Tory were very polite and helpful Overall it was a perfect place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Saurabhh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for a few days of relaxing, close to markets and shopping with great facilities.
Stayed 2 nights in May 2025