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"Facilities: Above average; Value: Great deal; Service: Professional, Respectful; Cleanliness: Pleasant; " More

By Mark, from Australia - QLD - Brisbane on Sun 10 Mar 2013

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Hotel Description

Royal Phuket City Hotel puts you in the heart of Phuket, connected to the convention center and within a 20-minute stroll of Talad Yai Market and Robinson Department Store. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 251 soundproofed rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, living rooms, and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Select Comfort beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Safes, hair dryers, and phones are also available.

The restaurant, Yan Long, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and kids' swimming pool as well as access to ecotours and aerobics classes. 228735 square feet (21250 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Local cuisine breakfast is available daily between 6:00 AM and 10:30 AM.

Places within a 30-minute walk of this 4.5-star Talat Yai hotel include Chinpracha House and Saphan Hin Mining Monument.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$30* Per night/room 20 Jun. - 21 Jun.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Phuket City Hotel ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Royal Phuket City Hotel

Everyone (4) Couples (1)
4 out of 5
Pros: Absolute waterfront location
Cons: Lack of activities such as snooker or movie night

Posted by on 1 Jun. 2013

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5 out of 5
Location: Close to everything, Good views
Facilities: Above average; Value: Great deal; Service: Professional, Respectful; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Brisbane on 10 Mar. 2013

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3 out of 5
Pros: Old Thai style. Staff and service. Excellent Fitness centre, Sauna, Spa club.
Cons: Breakfast Buffet was poor. Food not fresh. Carpet needs replacing in hotel corridors,
Location: Central, Near transport
Value: Pricey; Service: Helpful; Cleanliness: Tidy, Neat; Great Yoga classes but cost 300 baht

Posted by , from Australia - QLD - Cairns on 27 Feb. 2013

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3 out of 5
Pros: Good breakfast
Cons: Hotel advertised they had a gym but you had to pay extra to use it
Location: Accessible
Service: Helpful, Polite, poor english use; very helpfull staff but poor english, did not end up being very good value for money

Posted by , from Australia - SA - Adelaide on 6 Jun. 2012

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1 out of 5
For 1 night its ok, just!

Posted by , from Australia - ACT - Canberra on 24 Mar. 2012

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About the Royal Phuket City Hotel

Location 154 Phang-nga Rd, Phuket, Phuket 83000

Property Features

Royal Phuket City Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 228735 square feet (21250 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Royal Phuket City Hotel. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in July 2020. Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • 228735 sq ft of conference space
  • 21250 sq m of conference space
  • Built in 1995
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Royal Phuket City Hotel offers 251 air-conditioned accommodations with minibars and safes. Accommodations offer separate living rooms. Select Comfort beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Living room
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 10:30 AM.

Royal Phuket City Hotel has a restaurant on site.

Yan Long - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Good Eatz 154 - This restaurant overlooks the garden and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: THB 354 for adults and THB 175 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket City Hotel
  • Royal Phuket City
  • Royal Phuket City Hotel
  • Royal Phuket Town City Hotel
  • Royal Phuket City Hotel Phuket Town

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.