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4.6 out of 5

"Lovely setting, excellent staff very friendly, rooms are clean, food is tasty and plentiful " More

By a verified traveller on Sat 10 Aug 2019

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Hotel Description

A luxury stay in the heart of Ratsada awaits you at The Westin Siray Bay Resort & Spa, Phuket. You'll be 9 km (5.6 mi) from Bangkok Hospital Phuket and 15.7 km (9.7 mi) from Chalong Temple. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools, and 3 poolside bars.

All 257 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and DVD players. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available.

A day of pampering can include deep-tissue massages, Swedish massages, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Seasonal Taste, is open for breakfast, lunch, and dinner. Splash is the resort's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 spa tubs and free kids' club. 7642 square feet (710 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and a sauna. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of a shopping center shuttle.

Places within a 30-minute drive of this 5-star Ratsada resort include Patong Beach and Phuket Aquarium.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$70* Per night/room 28 Oct. - 29 Oct.

Premium Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking (Duplex)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Villa, 1 King Bed, Non Smoking, Balcony (Sala Pool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Siray Bay Resort & Spa, Phuket ratings based on 42 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Siray Bay Resort & Spa, Phuket

Everyone (7) Couples (28) Family (6)
5 out of 5
Lovely setting, excellent staff very friendly, rooms are clean, food is tasty and plentiful

Posted by on 10 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Amy

Dear Valued Guest, Thanks for the kind review. Appreciate the time you took to leave us your kind review after your memorable experience at the Westin Siraybay Phuket. Nothing reads better than a delightful note like yours, great that you found the service and warm hospitality of the team amazing. We look forward to having you back. Be Well, The Management Team

5 out of 5

Cul-de-sac location great for Couples or Families!

Cons: Lack of Universal AC power outlets in the rooms.
Had a very pleasant stay. 10min drive to the beautiful Phuket Town. Good or Bad, you decide - the location is 40min drive from Patong. Must rent a motor bike to be able to move freely. Not much to see/do around the area but Hotel has plenty of swimming pools and a private beach with free kayaking. Nice bay views from most rooms, restaurants and swimming pools. Great food in the restaurants and the free breakfast will suit everyone's taste, fusion of Asian and European kitchens. Hotel staff is very polite and friendly, guests were also friendly.

Posted by , from Sydney on 11 Sep. 2017

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2 out of 5

Very due for a renovation

The location of the resort is ok We didn't swim in the ocean because the water does not look very appealing Restaurants at the resort are appalling I start by the Italian restaurant Prego Very pricy and the food is horrible Every meal on the menu has to have loads of cheeses no fresh vegetables On 2 occasions we couldn't eat our plates There is no variety of food to eat lunch if you are staying in the resort The hotel does not have a dispensary for just basics medications like panadol My husband fell sick and I ran out of panadol and I had to take a taxi to find the nearest pharmacy to find panadol I wouldn't recommend this resort at all whether you are traveling as a family or couple . It is very old in need of some fresh look

Posted by , from sydney Australia on 15 Jul. 2017

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5 out of 5
Pros: Horizon pool
Cons: A bit far from any town
Location: Tranquil, Good views
Facilities: Outstanding; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate;

Posted by on 28 Nov. 2014

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5 out of 5
Pros: Eest restaurant was fantastic and views incredible
Cons: Beach was disappointing
Location: Beautiful Ocean views
Facilities: Above average; Value: Prices consistent; Cleanliness: Beautiful; Room Service menu great value and night markets are great

Posted by , from Australia - NSW - Regional NSW on 30 Jan. 2014

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5 out of 5
Pros: Gorgeous pool, spacious room and great view from everywhere
Cons: Nothing in the walking distance
Location: Good views
Facilities: Outstanding; Value: Fantastic; Service: Remarkable; Cleanliness: Immaculate; breakfast was superb best variety and very healthy

Posted by , from Australia - QLD - Gold Coast on 6 Jan. 2014

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5 out of 5
Pros: Everything
Cons: Nothing
Location: Away from it all
Facilities: Top of the line; Value: Fantastic; Service: Flawless; Cleanliness: Spotless; Now our most favourite place to stay in the world

Posted by , from Australia - QLD - Gold Coast on 3 Sep. 2013

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5 out of 5
Pros: The Staff, very helpfull, Facilities clean and lots of.
Cons: A little out of the way on some days
Location: Tranquil
Facilities: State of the art; Value: Reasonable; Service: Outstanding; Cleanliness: Faultless;

Posted by , from Canada on 8 Feb. 2013

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4 out of 5
Pros: Amazing view. Excellent pool
Cons: Not so close to Patong/Baglore Rd
Location: Tranquil, Good views
Facilities: Good, Above average; Value: Acceptable price; Service: Professional, Friendly; Cleanliness: Spick and span; EEST restaurant was excellent

Posted by , from Australia - WA - Regional WA on 4 Nov. 2012

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5 out of 5
Location: Nice position, Reasonable access
Facilities: Outstanding; Value: Affordable; Service: Professional, Respectful, Friendly; Cleanliness: Pleasant;

Posted by , from New Zealand - Auckland on 2 Nov. 2012

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About the The Westin Siray Bay Resort & Spa, Phuket

Location 21/4 Moo 1 A.Muang, Ratsada, Phuket 83000

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 3 outdoor swimming pools at The Westin Siray Bay Resort & Spa, Phuket, and enjoy summer activities like windsurfing and kayaking. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. This 5-star Ratsada resort is smoke free.

  • 257 guestrooms or units
  • 3 levels
  • 38 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 7642 sq ft of conference space
  • 710 sq m of conference space
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (36.6 km / 22.7 mi)
  • Property shuttles: Ferry terminal shuttle and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Westin Siray Bay Resort & Spa, Phuket offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ratsada resort provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Seasonal Taste - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

EEST - Overlooking the ocean, this restaurant serves dinner only. A children's menu is available. Open daily.

Prego by the Beach - Overlooking the ocean and pool, this restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Splash - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Mix Bar - This bar overlooks the ocean. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property�s facilities and services may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Westin Siray Bay Resort & Spa, Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: THB 930 for adults and THB 465 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Siray
  • Siray Bay
  • Siray Bay Resort
  • Siray Bay Westin
  • Westin Siray
  • Westin Siray Bay Resort Phuket Ratsada
  • The Westin Siray & Spa, Phuket
  • Westin Siray Bay Resort
  • The Westin Siray Bay Resort & Spa, Phuket Resort
  • Westin Siray Resort
  • The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
  • The Westin Siray Bay Resort & Spa Phuket Phuket Town
  • The Westin Siray Bay Resort And Spa Phuket
  • Westin Siray Bay Resort Ratsada
  • Westin Siray Bay Ratsada
  • Westin Siray Bay Phuket Ratsada
  • The Westin Siray Bay Resort & Spa, Phuket Ratsada
  • The Westin Siray Bay Resort & Spa, Phuket Resort Ratsada

You should know

  • The Westin Siray Bay Resort & Spa, Phuket offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.