Hotel Riu Garoé

4.0 star property
Family-friendly hotel connected to a shopping centre in Puerto de la Cruz with 2 restaurants

Photo gallery for Hotel Riu Garoé

Exterior
Interior
2 bars/lounges, poolside bar
Interior
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Place, Plaza del Charco
    ‪3 min drive‬
  • Place, Taoro Park
    ‪3 min drive‬
  • Place, Lago Martianez Swimming Pools
    ‪10 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪65 min drive‬

Room options

Double Room, Balcony

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Puerto de la Cruz

You'll be connected to a shopping centre at Hotel Riu Garoé, and within just a 15-minute stroll of Botanical Gardens and La Paz Lookout. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at SPA GAROE can include deep-tissue massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, outdoor tennis court and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of a free area shuttle. .Sights within a 20-minute walk of this 4-property class Puerto de la Cruz hotel include Jardin Aquatico and Sitio Litre Garden.

What's nearby

  • La Paz Lookout - 10 min walk - 0.9 km
  • Plaza del Charco - 3 min drive - 2.3 km
  • Taoro Park - 3 min drive - 2.3 km
  • Loro Park - 6 min drive - 3.4 km
  • Lago Martianez Swimming Pools - 10 min drive - 1.9 km

Getting around

  • Tenerife (TFS-Tenerife South) - 68 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬9 min walk
  • ‪La Cla Terraza - ‬8 min walk
  • ‪The Oriental Spa Garden - Hotel Botánico - ‬8 min walk
  • ‪Luna Rossa - ‬12 min walk
  • ‪La Habanera Karaoke - ‬11 min walk

About this property

Hotel Riu Garoé

Family-friendly hotel connected to a shopping centre in Puerto de la Cruz with 2 restaurants
Hotel Riu Garoé offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the family-friendly Hotel Riu Garoé. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Hotel Riu Garoé was completed in July 2019.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 190 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel Riu Garoé offers 190 accommodations with minibars and complimentary bottles of water. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

SPA GAROE has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Table tennis
  • Tennis lessons

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Renovated entire property - July 2019
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • In-room safe fee: EUR 2 per day
  • Spa fee: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Hotel Riu Garoé?

Hotel Riu Garoé offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Riu Garoé?

The closest beach to Hotel Riu Garoé is Playa Martianez (1.1 km).

Is there a spa on site at Hotel Riu Garoé?

Yep, SPA GAROE is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Riu Garoé have a pool?

Hotel Riu Garoé has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Garoé?

Hotel Riu Garoé features a full-service spa, an outdoor pool and 2 restaurants.

What makes Hotel Riu Garoé a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Garoé.

Is Hotel Riu Garoé family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free extra beds in the guestrooms, it's no surprise that Hotel Riu Garoé is a hit with families.

Is there a free airport shuttle available at Hotel Riu Garoé?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Riu Garoé?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Garoé?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Riu Garoé?

No, pets are not allowed.