Alua Tenerife

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Alua Tenerife

2 outdoor pools, pool umbrellas, pool loungers
1 bedroom, minibar, in-room safe, desk
Lobby
Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
  • Breakfast available
  • Spa
  • Pool

Explore the area

View map
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400
  • Place, Loro Park
    ‪9 min walk‬
  • Place, Taoro Park
    ‪14 min walk‬
  • Place, Plaza del Charco
    ‪14 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪22 min drive‬

Room options

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

Suite (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Ocean View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

My Favorite Club Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Standard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

About the area

Puerto de la Cruz

A family-friendly stay in Puerto de la Cruz awaits you at Alua Tenerife. Within a 5-minute stroll you'll find Garden Beach and Plaza del Charco within a 15-minute walk. Highlights at this eco-friendly hotel include 3 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The buffet restaurant, Terra, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the free kids' club, gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Puerto de la Cruz hotel include Taoro Park and Lago Martianez Swimming Pools.

What's nearby

  • Loro Park - 9 min walk - 0.8 km
  • Taoro Park - 14 min walk - 1.2 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • La Paz Lookout - 3 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 10 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive

Restaurants

  • ‪Andana Beach Club - ‬6 min walk
  • ‪Alanda - ‬2 min walk
  • ‪Bar Reilupeli - ‬6 min walk
  • ‪Restaurante Peruano - ‬8 min walk
  • ‪Cafeteri Africana - ‬16 min walk

About this property

Alua Tenerife

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Some rates at Alua Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Alua Tenerife offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Alua Tenerife. An area shuttle within 500 metres and a bus station shuttle are available for a fee. For a fee, parking is available. A complete renovation of Alua Tenerife was completed in October 2021.

This 4-star Puerto de la Cruz hotel is smoke free.

  • 1 building
  • 422 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Alua Tenerife offers 422 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch Smart televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 500 metres
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Enyesque
  • Fresco
  • Terra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Alua Tenerife?

Alua Tenerife offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alua Tenerife?

Yep, Alua Tenerife has a self car park, for a fee.

Are there any beaches close to Alua Tenerife?

Yep, Alua Tenerife is a short 5-minute walk from Garden Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Alua Tenerife?

There's no onsite spa, but this property does offer spa services.

Does Alua Tenerife have a pool?

Alua Tenerife has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Alua Tenerife?

Alua Tenerife features 2 outdoor pools, a sauna and 3 restaurants.

What makes Alua Tenerife a romantic place to stay?

Poolside dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Alua Tenerife.

Is Alua Tenerife family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Alua Tenerife is a hit with families.

Does Alua Tenerife serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alua Tenerife?

No, Alua Tenerife does not offer an airport shuttle service.

Is there a bar or restaurant at Alua Tenerife?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alua Tenerife?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alua Tenerife?

Dogs are welcome at Alua Tenerife, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.