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4.1 out of 5

"Nice warms beds on a cold winter night.. Pet friendly cabins. Quiet. " More

By a verified traveller on Thu 15 Jul 2021

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Hotel Description

At Twelve Apostles Motel & Country Retreat, you'll be 0.1 km (0.1 mi) from Port Campbell National Park and 14.3 km (8.9 mi) from Port Campbell Visitor Information Centre. Highlights at this motel include a restaurant and in-room LCD TVs.

All 13 rooms feature TVs with satellite channels, and you can enjoy sitting areas, coffee/tea makers, and fans. Refrigerators, microwaves, and room service make in-room dining convenient. Nice touches include rainfall showerheads and free toiletries. Additionally, hair dryers, irons/ironing boards, and desks are available.

The restaurant, Twelve Apostles Motel, serves Asian cuisine and is open for lunch and dinner. Added amenities include free WiFi in public areas, a garden, and barbecue grills. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 3.5-star Princetown motel include Port Campbell Foreshores and Great Ocean Road Wildlife Park.

Value Queen Room Non Smoking Non Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90* Per night/room 4 Aug. - 5 Aug.

Twin Bed Room Non Smoking Non Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Family Suite Non Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Queen Bed Room Non Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pet Friendly Twin Bed Room Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Bed Cottage With Garden View Non Pet Friendly

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twelve Apostles Motel & Country Retreat ratings based on 167 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Twelve Apostles Motel & Country Retreat

Everyone (92) Couples (33) Family (39)
5 out of 5
Nice warms beds on a cold winter night.. Pet friendly cabins. Quiet.

Posted by on 15 Jul. 2021

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4 out of 5
Its a good and quiet place

Posted by on 25 May 2021

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5 out of 5
Surprisingly comfortable & a very friendly dog called Heeler working the reception desk lol

Posted by on 24 Apr. 2021

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4 out of 5

Posted by on 22 Apr. 2021

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3 out of 5

Posted by on 4 Apr. 2021

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4 out of 5
The property is very close to the 12 Apostles, down a long stretch of quiet country road. The surroundings are very rustic and pretty. The room is a bit outdated but it was clean and we slept comfortably and it was very nice and quiet. We knew ahead of staying there that there are koalas that reside in the gum trees on the property, unfortunately we didn't see any but I think we were looking at the wrong time! There's a nearby road (Plantation Road) which we drove down and spotted a few kangaroos (just before sunset). Due to COVID there was only self check-in but we did speak to staff over the phone who were helpful, and we met one of them in the morning before we checked out and he was very friendly :) The restaurant had to be closed, again because of COVID, but there were plenty of restaurant options a short drive away in Port Campbell. There's also a wolf-like dog that resides in the adjacent property who is SUPER adorable! For the price and the location I cannot really complain and I hope that things go back to normal business-wise for them!

Posted by , from Melbourne on 1 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by TAM

Hi Michaela. Really appreciate your time for writing the reviews and many thanks for your wish. We do hope there is more we can do in the future for you. Cheers.

5 out of 5
What a lovely place to stay! Set in such beautiful surrounds, these cottages were cosy and inviting. We got a free room upgrade, the staff were very friendly and even helped us find their resident koala in the trees! The only thing that could be improved would be a new mattress, not very comfortable. Although we can look past this because everything else was great.

Posted by , from Melbourne on 10 Jul. 2020

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1 out of 5
OMG, the worst experience ever! I checked-in late to the motel, because I was out watching the sun set. When I got to my room, I just left my stuff there and went to their restaurant to grab some proper food. When I sat down after I ordered, I regretted it right away. The table I sat in was extremely filthy, with food bits and sauce all over it. I checked the other tables, and mine was the cleanest one, so I just sat there. When the food arrived, I was extremely disappointed. I ordered Chicken Teriyaki for $22. What was on my plate was mainly composed of a big chunk of rice, bits of chicken drowned teriyaki sauce, 4 pieces broccoli and 2 tiny chopped carrots. I would not recommend eating there. First, due to cost; second, if the dining hall was dirty, I wonder in what state the food is prepared in? I finished all my meal (I didn't eat the whole day) and went back to my room. After a quick shower, I pulled one side of the top overs off and immediately noticed a rumpled outline of a body on the bed. I pulled the other side, and it was the same! I was super horrified to realise the bed sheet wasn't change. To confirm this, I went to pull the entire top cover off and guess what popped out? A LIVE COCKROACH! I almost slept with a live cockroach. I immediately went to grab someone at the front desk to show them, and they gave me a new room. However, it was strange that the mattress heater in the new room was still running, after I was told no one used it since 10am. Go figure.

Posted by on 26 Nov. 2019

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4 out of 5
So convenient to the 12 Apostles. We spotted a koala and the location was very quiet.

Posted by on 9 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by TAM

Many thanks for taking your time to write review. So lucky to have watched a koala here . Wish you a pleasant journey.

1 out of 5
It was terrible. In the end we decided to lose our money rather than stay

Posted by on 5 Aug. 2019

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About the Twelve Apostles Motel & Country Retreat

Location 314 Booringa Road, Princetown, VIC 3269

Property Features

There's a restaurant on site. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Twelve Apostles Motel & Country Retreat. Self parking is free. A complete renovation of Twelve Apostles Motel & Country Retreat was completed in June 2015. This 3.5-star Princetown motel is smoke free.

  • 1 floor
  • 13 guestrooms or units
  • Built in 1991
  • Dining venue
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Melbourne Airport (MEL) (236.9 km / 147.2 mi)
  • Parking: Free self parking

Room Amenities

Twelve Apostles Motel & Country Retreat offers 13 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Twelve Apostles Motel - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Twelve Apostles Country Retreat Princetown
  • Twelve Apostles Motel & Country Retreat
  • Twelve Apostles Motel & Country Retreat Princetown
  • Twelve Apostles Motel Country Retreat Princetown
  • Twelve Apostles Motel Country Retreat
  • Twelve Apostles Country Retreat
  • Twelve Apostles Retreat Princ
  • Twelve Apostles & Retreat
  • Twelve Apostles Motel & Country Retreat Motel
  • Twelve Apostles Motel & Country Retreat Princetown
  • Twelve Apostles Motel & Country Retreat Motel Princetown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.