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4.4 out of 5

"Good location - easy stroll into town. Room was overpriced compared to other places I've stayed in town, shower was below average (water flow so slow) ... " More

By a verified traveller on Sun 11 Apr 2021

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Hotel Description

Portside Motel places you steps from Port Campbell National Park and within a short 5-minute stroll of Port Campbell Visitor Information Centre. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 11 rooms feature patios, coffee/tea makers, and hair dryers. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. Additionally, irons/ironing boards and free toiletries are available.

This smoke-free motel offers free WiFi in public areas, a garden, and tour/ticket assistance. Additionally, you'll find laundry facilities and luggage storage.

Places within a 15-minute walk of this 3-star Port Campbell motel include Port Campbell Foreshores and The Arches Marine Sanctuary.

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Portside Motel ratings based on 75 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Portside Motel

Everyone (33) Couples (24) Family (16)
1 out of 5
The facility looked way older and shabby than it was shown in the pictures. No toiletries No bathmats etc Not enough cutlery To top it all up, the air-conditioning kept making such a horrible noise all night that we had no sleep at all after a 4 hour drive from Melbourne. Tried to have a one night getaway with family after which we ended up extra tired and exhausted due to the lack of sleep. We regret booking here.

Posted by on 4 Jul. 2021

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3 out of 5
Good location - easy stroll into town. Room was overpriced compared to other places I've stayed in town, shower was below average (water flow so slow) and had to chase house keeping to change our towels and get some toilet paper during our 4 day stay. Place could do with a deep clean. All in all it was just OK

Posted by on 11 Apr. 2021

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5 out of 5
Stay was very comfortable with all essential amenities. The room was very clean.

Posted by on 24 Mar. 2021

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4 out of 5
Comfortable, clean and good daily service. Only downside was minimal glassware etc, but that's all.

Posted by on 22 Feb. 2021

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2 out of 5
Absolutely overpriced. The room was dated and somewhat grubby looking - the carpets and couch were stained and dirty looking and the dining chair cushions had tears. On arrival, we had to call a mobile number to find out what room we were in as there was no staff onsite. There was one wall-mounted soap dispenser for hand soap and for shampoo. We paid $272 per night and expected more for that price.

Posted by , from Melbourne on 28 Jan. 2021

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4 out of 5

Posted by on 30 Dec. 2020

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4 out of 5
Quiet location. Easy parking. Short walk to restaurants.

Posted by on 7 Mar. 2020

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5 out of 5
Definitely recommend Portside Motel. Only 10 minute walk to cafes, restaurants, bars, beach. The beach is gorgeous. Theres snorkling, life savers and sheltered from wind. One of my favourites was that the beds where so comfortable, quiet clean spacious rooms. Great TV reception and the receptionist was so helpful and such a beautiful lady. Close to 12 Apostles, Loch Ard gorge, 12 Apostles gourmet trail, Petersborough. Already booked in for nxt year 😊

Posted by on 11 Jan. 2020

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5 out of 5
Nice stroll to the cafes and restaurants. Love the town.

Posted by on 23 Dec. 2019

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1 out of 5

Posted by on 30 Nov. 2019

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Property Features

As a guest of Portside Motel, you'll find tour/ticket assistance, a garden, and laundry facilities. WiFi is free in public spaces. Free self parking is available. This 3-star Port Campbell motel is smoke free.

  • 1 building
  • 1 floor
  • 11 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Portside Motel offers 11 accommodations with coffee/tea makers and hair dryers. Rooms open to patios. Accommodations at this 3-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Private patio
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM

Special check-in instructions:

There is no front desk at this property. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30 per night.

Pet Policy

  • Pets and service animals are not allowed at Portside Motel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. A shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Private entrance
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portside Motel
  • Portside Motel Port Campbell/Great Ocean Road, Australia
  • Portside Motel Port Campbell
  • Portside Port Campbell
  • Portside Motel Port Campbell/Great Ocean Road
  • Portside Motel Motel
  • Portside Motel Port Campbell
  • Portside Motel Motel Port Campbell

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Portside Motel.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.