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Grand Hotel des Bains Kempinski

Property class: 5 and above

Photo gallery for Grand Hotel des Bains Kempinski

A large hotel with multiple floors, a snow-covered courtyard, and a mountain backdrop.
Property video
A grand lobby with a high ceiling, ornate chandelier, and a central seating area with sofas and armchairs.
Spa
A grand lobby with a chandelier, seating areas, and a staircase.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$1,928
includes taxes & fees
4 Dec - 5 Dec

Explore the area

View map
Via Mezdi 27, St. Moritz, GR, 7500
  • Place, Engadin Valley
    ‪1 min walk‬
  • Place, Signal Gondola
    ‪2 min walk‬
  • Place, Lake St. Moritz
    ‪11 min walk‬
  • Airport, St. Moritz (SMV-Samedan)
    ‪12 min drive‬

Room options

View all photos for Premier Room

A hotel room with a wooden wardrobe, a minibar, a desk with a lamp, a chair, and a bed with a headboard.

Premier Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Mountain View (Signature Junior Suite)

A hotel room with a bed, a sitting area with a chair and a small table, a TV mounted on the wall, and a hallway leading to another room.

Junior Suite, 1 King Bed, Mountain View (Signature Junior Suite)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 Bedroom, Mountain View (Deluxe One Bedroom Suite)

A neatly arranged bedroom with a large bed, two bedside tables with lamps, a window with curtains, and a ceiling light fixture.

Deluxe Suite, 1 Bedroom, Mountain View (Deluxe One Bedroom Suite)

  • Mountain view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Mountain View (Executive Double Room)

A hotel room with a large bed, a sitting area with a chair and a small table, and a lamp.

Executive Room, 1 King Bed, Mountain View (Executive Double Room)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Signature Suite, 1 King Bed, Mountain View (Signature Suite)

A modern living room with a sofa, armchair, and coffee table. There is a dining area with a table and chairs, and a kitchen area with a stove. The room has wooden floors and a fireplace.

Signature Suite, 1 King Bed, Mountain View (Signature Suite)

  • Mountain view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Mountain View (Premier Junior Suite)

A hotel room with a bed, a sofa, a coffee table, and two framed pictures on the wall.

Junior Suite, 1 King Bed, Mountain View (Premier Junior Suite)

  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Signature Room, 1 King Bed (Signature Double Room)

A hotel room with a large bed, bedside tables, a bench, and a hanging light fixture.

Signature Room, 1 King Bed (Signature Double Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

St. Moritz

A luxury stay in St. Moritz awaits you at Grand Hotel des Bains Kempinski. You'll be within steps of Signal Gondola and within a short 5-minute stroll of Engadin Valley. Highlights at this family-friendly hotel include 5 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The restaurant, Les Saisons, serves international cuisine and is open for breakfast and dinner. Kempinski is the hotel's own bar. Enjoy the 2 indoor tennis courts, indoor swimming pool and free kids' club plus access to bike hire. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 30-minute walk of this 5-property class St. Moritz hotel include Lake St. Moritz and St. Moritz Leaning Tower.

What's nearby

  • Engadin Valley - 1 min walk - 0.0 km
  • Signal Gondola - 2 min walk - 0.2 km
  • Corviglia Tennis & Golf Center - 3 min walk - 0.3 km
  • Lake St. Moritz - 11 min walk - 1.0 km
  • St. Moritz Leaning Tower - 5 min drive - 3.2 km

Getting around

  • St. Moritz Station - 3 min drive
  • Zurich Airport (ZRH) - 172 min drive

Restaurants

  • ‪Mo'untainfire Steakhouse - ‬15 min walk
  • ‪Restaurant Corvatsch - ‬7 min walk
  • ‪Hotel Laudinella - ‬7 min walk
  • ‪Bobby's Pub - ‬3 min drive
  • ‪Pier 34 - ‬2 min drive

About this property

Grand Hotel des Bains Kempinski

Grand Hotel des Bains Kempinski offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. An outdoor pool, a health club, and a sauna are also featured at the luxury Grand Hotel des Bains Kempinski. Free self parking is available. The property offers extended parking privileges.

This 5-star St. Moritz hotel is smoke free.

  • 184 guestrooms or units
  • 6 levels
  • 5 dining venues
  • Conference rooms
  • Built in 1864
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel des Bains Kempinski offers 184 accommodations with fireplaces and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 100-cm flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kempinski
  • Les Saisons

Things to do

  • 2 indoor tennis courts
  • Bicycle rentals
  • Bicycle storage
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Children's dinnerware
  • Free children's club
  • High chair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (84 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1864
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 100-cm flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Desk
  • Fireplace
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 29 September and 5 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CHF 220 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 220 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel Kempinski
Grand Kempinski Hotel
Hotel Grand Kempinski
Kempinski Grand
Kempinski Grand Des Bains
Kempinski Grand Des Bains St. Moritz
Kempinski Grand Hotel
Kempinski Grand Hotel Des Bains St. Moritz
Kempinski Hotel Grand
Kempinski Grand Hotel Bains St. Moritz
Kempinski Grand Hotel Bains
Kempinski Grand Bains St. Moritz
Kempinski Grand Bains
Des Bains Kempinski St Moritz
Grand Hotel des Bains Kempinski Hotel
Grand Hotel des Bains Kempinski St. Moritz
Grand Hotel des Bains Kempinski Hotel St. Moritz

Frequently asked questions

What is the cancellation policy at Grand Hotel des Bains Kempinski?

Grand Hotel des Bains Kempinski offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel des Bains Kempinski?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Hotel des Bains Kempinski on 4 Dec 2026 start from AU$1,928, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel des Bains Kempinski?

Yep, Grand Hotel des Bains Kempinski has a free self car park.

Is there a spa on site at Grand Hotel des Bains Kempinski?

Yep, there is an onsite spa at Grand Hotel des Bains Kempinski. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Grand Hotel des Bains Kempinski have a pool?

Grand Hotel des Bains Kempinski has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Grand Hotel des Bains Kempinski?

Grand Hotel des Bains Kempinski features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Grand Hotel des Bains Kempinski a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hotel des Bains Kempinski.

Is Grand Hotel des Bains Kempinski family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Grand Hotel des Bains Kempinski is a hit with families.

Are there hot tubs in the rooms at Grand Hotel des Bains Kempinski?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hotel des Bains Kempinski serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Grand Hotel des Bains Kempinski?

No, Grand Hotel des Bains Kempinski does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel des Bains Kempinski?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel des Bains Kempinski?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel des Bains Kempinski?

No, only service animals are allowed.

Is there a golf course on site at Grand Hotel des Bains Kempinski?

There isn't one on site, but Corviglia Tennis & Golf Center is a short 4-minute walk away.

Grand Hotel des Bains Kempinski Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 339 reviews
Rating 8 - Good. 61 out of 339 reviews
Rating 6 - Okay. 12 out of 339 reviews
Rating 4 - Poor. 4 out of 339 reviews
Rating 2 - Terrible. 3 out of 339 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Property conditions & facilities
Amazing staff, wonderful food and fantastic hotel in one of my favorites towns.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of best hotels during our visit to Switzerland ! The staff was amazing! They make us fee welcome since the first minute we arrived until we left. I will definitely come back again!! I was traveling with my son and they surprise him with a birthday surprise cake and room decoration they really made our stay wonderful!! The lady in red was amazing.!!! Love everything about this hotel,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Absolutely amazing stay. From the moment we arrived till the very end … Luxurious stay!
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in an iconic place. The staff are very friendly and helpful, truly going the extra mile.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The whole entire staffs made our 2 nights special celebration extremely outstanding there is no words I can explain. Me and my boyfriend feel super welcome and accommodated during out whole entire stay. Will definitely be back and stay here again
Breakfast buffet is the best
Pretty restaurant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Absolutely the best! Great service, hospitality and food!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast buffet is awesome; best we have ever experienced anywhere in the world! If in St. Moritz you must stay here.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ski and spa perfect The cleaning of the room need to improve They need to change the towels when they do courtesy The amenities (shampoo,body lotion) are not good and doesn’t smell good Beakfast excellent Service very good
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic to vest this place and enjoy around
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Stay at

could be better for a brand like this and charges
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!!
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service the way it should be. Breakfast is extraordinary. Biking and hiking from site are amazing
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are beautiful. Very expensive.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true 10 out of 10 experience !!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel experience ever!

Can’t say enough wonderful things about our time at the hotel! The service was outstanding! Breakfast was delicious with excellent options. The room was impeccable. Everything was high class and five star. Loved the entire experience.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable from the time my Wife and I was picked up at train station. I very highly recommend this hotel. The best service you will ever receive.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 3 in the world!

One of the top 3 hotels I’ve stayed at. Could not fault anything about it. From the food, location, staff, facilities, quality, nothing was a problem. These guys set the standard in luxury hotel accommodation.
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swiss service at its best

The service at the hotel was excellent. The staff made us feel very welcoming. The team at breakfast were superb. We have cancelled one day in Urich and extended in Kempinski for this reason. Hope to come back soon
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location and staff services were very good. Door men were very helpful. An upgrade for two rooms were offered. Taxi waiting time could be improved.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed all over the world the service and exceptional hospitality received was first class from the hotel. We will definitely be returning in the future. Thank you to all the hotel team for making our trip memorable and especially the concierge team (Kristijan) for helping arrange restaurants during our stay. Best regards Dr Midha
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Kempinski Grand Hotel des Bains is truly one of the best hotels I have ever stayed in. From the moment you arrive, everything feels exceptional; the location is unbeatable, surrounded by a magical alpine landscape that feels straight out of a postcard. The setting overlooking the mountains is simply breathtaking, especially in the mornings and evenings. The atmosphere of the hotel is warm, elegant, and timeless, making every moment feel special. What truly sets this hotel apart, however, is the staff. Every single team member was genuinely warm, attentive, and professional, making us feel welcomed and well taken care of throughout our stay. Their hospitality added a personal touch that elevated the entire experience. An unforgettable stay in St. Moritz; luxurious yet comforting, refined yet heartfelt. I would return without hesitation and highly recommend it to anyone seeking a truly memorable alpine escape.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was new and very clean. Toilet was very small, and the towel heating rack was not working. Room temperature cannot be warmer in winter as there is no heating. The buffet breakfast spread was amazing. The restaurant staff must be commended: Fabio, Nabli & Sebastion at the egg station.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wow! Blown away by the details in this place and super clean. A light switch at your night stand to turn off ALL lights in the room at night. How wonderfully thought out! Every amenity. Spa, indoor pool. Wow, wow, wow.
Stayed 1 night in Jul 2023