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Hotel Fazenda Pocos de Caldas

Property class: 3.5

Photo gallery for Hotel Fazenda Pocos de Caldas

A swimming pool with a wooden deck, a water fountain, and a palm tree-lined background.
A bedroom with a wooden headboard, a large bed with a beige bedspread, a bedside table with a lamp, and a wooden floor.
A gym with wooden beams, exercise equipment, and a brick wall.
A family walking through a rustic interior with wooden beams, a birdcage, and a wooden stool.
A spacious lobby with a central reception desk, multiple seating areas, and a high ceiling with exposed beams.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is AU$258
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Avenida do Contorno s/n Km 7,5, Zona Rural, Jardim Contorno, Poços de Caldas, MG, 37706-306
  • Place, Walter World Theme Park
    ‪5 min drive‬
  • Place, Macacos Fountain
    ‪13 min drive‬
  • Place, Thermas Antonio Carlos
    ‪13 min drive‬

Room options

View all photos for Deluxe

A hotel room with two beds, a TV, a bathroom, and a balcony with curtains.

Deluxe

  • Valley view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Quádruplo

A bedroom with two beds, a wooden headboard, a bedside table, a window with curtains, and a wall-mounted air conditioner.

Standard Quádruplo

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triplo com Sacada

A bedroom with a large bed, a nightstand, a painting on the wall, and a view of the outside balcony.

Triplo com Sacada

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family

A hotel room with two single beds, a wooden desk, and a view of the outdoors through a sliding glass door.

Family

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Luxo Triplo Condomínio

A hotel room with a bed, a nightstand, a painting on the wall, and a balcony with curtains.

Luxo Triplo Condomínio

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Chalé Super Luxo

A bedroom with a wooden ceiling, a bed with a white headboard, a window with curtains, and an air conditioning unit on the wall.

Chalé Super Luxo

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Standard Casal

A neatly made bed with a patterned bedspread, a wooden headboard, a nightstand with a phone, and a small refrigerator.

Standard Casal

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triplo

A yellow building with a hammock hanging in front of an open doorway.

Standard Triplo

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quádruplo com Sacada

A hotel room with a large bed, two smaller beds, a wooden headboard, a painting on the wall, and a view of the outside through a door.

Quádruplo com Sacada

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Quíntuplo com Sacada

A hotel room with three beds, a wooden bench, a television, and a window with curtains.

Quíntuplo com Sacada

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Quíntuplo

A hammock on a balcony with a chair, a view of trees, and a building in the background.

Standard Quíntuplo

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Master

A bedroom with a wooden headboard, a large bed with a beige bedspread, a bedside table with a lamp, and a wooden floor.

Master

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Room

  • Sleeps 5

About the area

Poços de Caldas

A family-friendly stay in Poços de Caldas awaits you at Hotel Fazenda Pocos de Caldas. You'll be 3.4 km (2.1 mi) from Walter World Theme Park and 6.6 km (4.1 mi) from Macacos Fountain. Highlights at this hotel include 2 outdoor swimming pools, 2 indoor swimming pools and a restaurant. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to horse riding/hire. Added amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 8:00 AM and 10 AM. .Sights within a 10-minute drive of this 3.5-property class Jardim Philadelphia hotel include Fountain of Roses and Nossa Senhora da Saude Cathedral.

What's nearby

  • Walter World Theme Park - 5 min drive - 4.0 km
  • Macacos Fountain - 13 min drive - 7.9 km
  • Thermas Antonio Carlos - 13 min drive - 7.9 km
  • Pedro Sanches Square - 13 min drive - 9.0 km
  • Palace Casino - 13 min drive - 9.0 km

Restaurants

  • ‪Restaurante Fazenda - ‬5 min drive
  • ‪Restaurante Monreale - ‬13 min walk
  • ‪Fabiano's Bar - ‬8 min drive
  • ‪Panela de Pedra I - ‬3 min drive
  • ‪Sorvetes Nevada - ‬8 min drive

About this property

Hotel Fazenda Pocos de Caldas

Hotel Fazenda Pocos de Caldas offers its guests 2 outdoor swimming pools and 2 indoor swimming pools along with outdoor tennis courts, a waterslide, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Hotel Fazenda Pocos de Caldas.

Smoking is allowed in designated areas at this 3.5-star Poços de Caldas hotel.

  • 162 guestrooms or units
  • 3 levels
  • 10 buildings
  • Conference rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Fazenda Pocos de Caldas offers 162 air-conditioned accommodations with minibars and a hairdryer. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free children's club
  • Gym
  • Horseback riding/rentals
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 10 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 180 per pet, per stay
  • Weight limit: 33 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 180 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Fazenda Pocos Caldas Pocos de Caldas
Hotel Fazenda Pocos Caldas
Fazenda Pocos Caldas Pocos de Caldas
Fazenda Pocos Caldas
Hotel Fazenda Pocos De Caldas Brazil
Hotel Fazenda Pocos de Caldas Poços de Caldas
Hotel Fazenda Pocos de Caldas Agritourism property

Frequently asked questions

What is the cancellation policy at Hotel Fazenda Pocos de Caldas?

Hotel Fazenda Pocos de Caldas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Fazenda Pocos de Caldas?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Fazenda Pocos de Caldas on 27 Sept 2026 start from AU$258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Fazenda Pocos de Caldas?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Fazenda Pocos de Caldas have a pool?

Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

Does Hotel Fazenda Pocos de Caldas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Fazenda Pocos de Caldas?

Hotel Fazenda Pocos de Caldas features 2 outdoor pools, 2 indoor pools and a steam room.

Is Hotel Fazenda Pocos de Caldas family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Fazenda Pocos de Caldas is a hit with families.

Does Hotel Fazenda Pocos de Caldas serve breakfast?

Yeah, free buffet brekkie is on offer daily between 8:00 AM and 10 AM.

Is there a free airport shuttle available at Hotel Fazenda Pocos de Caldas?

No, Hotel Fazenda Pocos de Caldas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Fazenda Pocos de Caldas?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Fazenda Pocos de Caldas?

Check-in begins at 4 PM. Check-out time is 2 PM.

Hotel Fazenda Pocos de Caldas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 182 reviews
Rating 8 - Good. 49 out of 182 reviews
Rating 6 - Okay. 19 out of 182 reviews
Rating 4 - Poor. 9 out of 182 reviews
Rating 2 - Terrible. 5 out of 182 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, ideal for couples with children
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Staff & service
This hotel is located in a farm property could be much updated it says they have a swim up pool bar and wasnt even functioning the pool was full of dead mosquitos and flies they could have someone cleaning it at least twice a day the service was terrible we had to do everything on our own to reserved activities they couldn’t call from the front desk and ask what hours available the food was from days before hard bread and for lunch they had one plate that had gone bad already tasted spoiled they said it was all inclusive but then they charged for all the drinks feom water to beer we Have stayed at plenty all inclusive and all inclusive means exactly that ALL INCLUSIVE not just the food. After we checked out we asked if we could use the pool for at least an hour and then we could leave because we came in late the night before and didn’t enjoy the pool that much just a few hours the day before when we checked in and their answer was no i have Stayed at all inclusive hotels where after your check out time you can use their amenities until your departure time i enjoyed The horse back riding activity that to me was the best part of the whole stay. Expedia mentioned i stayed At a VIP section there was no VIP about it didn’t get any extra perks or special attention the coffee on the lobby was not replenished they kept it from two day before and even when we left it wasn’t updated this hotel can do a lot better on customer service and the food service as well
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Me hospedei na opção de quarto/condomínio e, infelizmente, não recomendo. A estrutura parece mais um condomínio popular antigo do que um hotel. As paredes e o teto têm pouquíssimo isolamento acústico, sendo possível ouvir facilmente os vizinhos. Além disso, os quartos são antigos e claramente precisam de renovação. A experiência já começou mal no check-in. A recepção demonstrou despreparo ao ponto de não conseguir informar corretamente se o quarto ficava à direita ou à esquerda do prédio. Ao entrar no quarto, encontrei um presente com o nome de outra pessoa. Ao questionar a recepção, a resposta foi apenas que “a hóspede anterior deve ter deixado ali”, o que passa uma sensação de falta de controle e higienização correta dos quartos O sistema all inclusive também deixou a desejar. Cheguei a procurar água mineral e não havia sequer essa opção disponível para retirada no local. A alimentação foi outro ponto bastante negativo. As refeições apresentavam qualidade entre mediana e ruim. O pior exemplo foi um jantar após um jogo do Brasil, quando a comida foi servida em pratos e talheres de plástico e aparentava não estar fresca. No geral, a impressão que ficou é de uma operação sem supervisão adequada. Faltou organização, cuidado com a experiência do hóspede e atenção aos detalhes básicos que se espera de um hotel.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Passeio de trenzinho péssimo. Colocaram uns 5 cachorros do hotel junto. Foram latindo, pulando nas pessoas um caos, minha roupa ficou toda cheia de pelo. Péssimo. Quarto não tem absolutamente nada de acústica. Da pra ouvir absolutamente tudo do vizinho. Fiquei no térreo experiência péssima. O de cima acordava e não dava pra dormir mais. Pois até a pessoa andando o barulho é muito alto. No geral não gostei.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A experiência foi maravilhosa, comida muito boa, quarto confortável, os monitores perfeitos com meu filho. Pretendemos voltar. Valeu muito a pena. Maravilhoso.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
O Hotel Fazenda Poços de Caldas entregou uma experiência fantástica. A estrutura do local é de qualidade, muito bem cuidada e pensada para garantir o conforto e o lazer de toda a família. É o ambiente perfeito para descansar, entregando um ótimo custo-benefício por tudo o que oferece. É claro que todo lugar está sujeito a pequenos problemas ou imprevistos no dia a dia, mas o grande diferencial aqui foi que todas as nossas solicitações foram resolvidas e muito eficiente. Gostaria de deixar um agradecimento especial à equipe de monitores, que fez um trabalho fantástico com muita atenção e cuidado. Também faço questão de destacar a seriedade e o profissionalismo da gerência, que provou ter muita competência e agilidade na resolução de qualquer questão para que nossa estadia fosse perfeita. Recomendo de olhos fechados e com certeza voltaremos!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Estadia razoável. Elevadores sujos, quarto aparentava estar encardido, limpeza bem mal feita. Alimentação nada surpreendente e o time da cozinha bem perdido. Local em geral está bem desgastado, precisando de várias reformas.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lugar incrível, a comida é maravilhosa, diversas atividades, tem duas piscinas aquecidas que ajudam muito se tiver frio. Pra quem tem crianças a recreação é até a noite, ajudando muito. Estivemos no quarto family para 5 pessoas e o quarto era maravilhoso, muito bom!!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lugar muito legal para crianças, com diversos ambientes e uma agenda de atividades que abrange o dia inteiro. Refeições ótimas, buffet completo, com bastante variedade. Funcionários atenciosos, especialmente os monitores infantis. O quarto é simples, colchões macios demais para o meu gosto, e o serviço de limpeza de quarto demora um pouco pra acontecer.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
O chuveiro não funcionava, a porta da sacada não trancava. Pedi a manutenção e não foi feita quando necessario.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Amenities
Bom quarto, equipe gentil, porém houve grande atraso no check-in por conta da não arrumação do quarto.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom pra crianças e super tranquilo pra ir com pets
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Recepção normal, quarto sujo, camas desconfortáveis, banheiro sujo e cheio de problemas nos rejuntes, espelho enferrujado, toalhas finas e de qualidade ruim, muitos pernilongos, refeições em grande quantidade e variedade porém, nada especial, animais lindos e em cuidados, local muito bonito necessário cuidados.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradável, com boas atividades para as crianças.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service

Boa estadia

Para um hotel fazenda é de boa estrutura, gostamos das refeições, tudo bem saborosa, o quarto que pedimos foi dentro do esperado, observei que estão ampliando mais o local, pessoas bem educadas e acolhedoras... Para os donos seria interessante um treinamento com o pessoal para lidar com detalhes que ficam a desejar, para o melhoramento ainda mais desse hotel.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service

Não compriu com o combinado

Faltou combinado deixar quarto enfeitado
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Festa caipira horrível

A comida é muito gostosa. A festa caipira é péssima! O jantar normal no sábado é muito melhor do quê festa caipira
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIP DE TIGELA E PESSIMA PRIMEIRA IMPRESSÃO

A primeira impressão é quem fica né ! A minha foi pessima ! Me colocaram num quarto (5) … puro mofo e parede caindo e um cheiro horroso … depois de muita briga e conversa e muitos pedidos de paciência por parte dos funcionários me trocaram de quarto. Esse episódio até me deixou esquecer que fomos barrados na portaria junto a uns 20 carros até eu reclamar e conseguirmos entrar uma hora de nosso check in !!! Isso pq me disseram que sou VIP nesse app e poderia fazer check in antecipado
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!!

Muito bom o hotel, pontos positivos que valem o destaque: almoço e jantar, comida deliciosa, café da manhã padrão, e a limpeza do quarto excelente!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Bom

Simples que atende bem mas precisa de manutenção. Pelo valor pago foi justo.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fim de semana com a família

Adoramos nossa estadia , funcionários super atenciosos , recreadores, garçons em especial o Garson Rodolfo muito atencioso ! Limpeza , shows ao vivo , tudo perfeito ,voltaremos em breve !!
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
Hospedagem honesta. O hotel é bastante grande numa área não totalmente plana, fazendo os hóspedes andarem até as áreas comuns como o restaurante por exemplo. Isso dependendo de onde está hospedado. Quando cheio, tem filas no restaurante para todas as refeições. Os monitores são excelentes. A comida é ok. Não recomendo o passeio de "trenzinho" puxado por trator porque foi muito desconfortável levando até um lago muito distante sem paradas ou coisas para ver. As instalações do hotel precisam ser mais bem cuidadas.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Organização piorou muito

O hotel fazenda é rústico e agradável. A monitoria é EXPECIONAL, pessoas maravilhosas que chamam as crianças, são carinhosas e muito dedicadas! Também ofereceram cerveja o dia todo grátis, achei fantástica a iniciativa. Eu fui em 2021 no hotel e agora, infelizmente não volto enão recomendo porque a organização está muito RUIM. Fila no café da manhã, fila no almoço, fila no jantar, fila no lanche da tarde. A qualidade do café da manhã também caiu muito: pães secos, sem sabor bom, pão de queijo duro e achar 1 bolo é raridade. Em todas as refeições, além das filas terríveis (me senti humilhada pagando para ficar em longas filas) a reposição das comidas não era feita e toda hora acabava algo. Isso piorava ainda mais a fila e fazia comer comida fria, aguardando a reposição chegar. O café da tarde era melhor não ter, colocavam uma mesa pequena para uma multidão ficar em fila e não tinha reposição = horrível! Os horários das refeições são apenas durante 2 horas, se chega na primeira hora pega filas gigantescas e se chega na segunda hora já pega coisas sem reposição, apenas os restos. A festa junina de 2021 foi ótima e a desse ano péssima, não tinha onde sentar para comer (espaço super restrito) e filas kilométricas até para pegar um simples doce. Apesar de gostar do lugar e da monitoria, não volto e não recomendo pela péssima organização. Me senti humilhada ficando em filas, esperando comida.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!! E agora com cerveja Teresópolis inclusa! Muita recreação e a comida perfeita!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fazenda muito aconchegante

A comida é muito boa, várias opções de lazer, quadra de tênis, Beach tenis, vôlei, como tava frio, a água não estava aquecida o suficiente, a hidromassagem tava em manutenção e a outra tinha pouca água, senti falta. Quarto com wi-fi, tv com alguns canais por assinatura, faz muita diferença à noite. A primeira vez que fui, faz 11 anos, sinto que precisa de uma melhor manutenção as opções de lazer, restaurante e quarto em excelente estado. Um ótimo lugar pra descansar e se divertir com a família.
Stayed 3 nights in May 2024