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Condovac la Costa

3.5 star property
Family fun on the beach, with 4 outdoor pools, near Rocio's Kitchen

Photo gallery for Condovac la Costa

4 outdoor pools, free pool cabanas, pool loungers
Reception
Villa Platinum Ocean View | Private kitchen
Romantic Studio Suite
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Free airport shuttle
  • 24/7 front desk
  • Spa

Explore the area

Map
400 metros norte de la Iglesia Catolica, Club Condovac, Sardinal, 000011
  • Playa Hermosa
    ‪3 min walk‬
  • Coco Beach
    ‪7 min drive‬
  • Ocotal Beach
    ‪14 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪34 min drive‬

Room options

View all photos for Villa Platinum Ocean View

Villa Platinum Ocean View | Beach/ocean view

Villa Platinum Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 80 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Romantic Studio Suite

Romantic Studio Suite | Balcony view

Romantic Studio Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Mini-fridge
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa, 2 Double Beds, Kitchen

Standard Villa, 2 Double Beds, Kitchen

Standard Villa, 2 Double Beds, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LED TV
Sofa bed - double
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
Down duvet
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

About the area

Playa Hermosa

A family-friendly stay in Sardinal awaits you at Condovac la Costa. Within a 5-minute stroll you'll find Playa Hermosa and Rocio's Kitchen within a 30-minute walk. Highlights at this beachfront resort include 2 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Olam Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The family restaurant, Vista Dorada, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a conference centre. There's also free self parking, along with the convenience of free airport pick-up service. .Sights within a 20-minute drive of this 3.5-property class Sardinal resort include Playa Calzón de Pobre and Papagayo Golf and Country Club.
View more Resorts in Playa HermosaOpens in a new window

What's nearby

  • Playa Hermosa - 3 min walk - 0.3 km
  • Coco Beach - 7 min drive - 5.2 km
  • Panamá Beach - 8 min drive - 5.3 km
  • Playa Calzón de Pobre - 8 min drive - 5.2 km
  • Ocotal Beach - 14 min drive - 9.4 km

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 39 min drive

Restaurants

  • ‪Market Café - ‬10 min drive
  • ‪Makoko - ‬8 min drive
  • ‪Guayoyo - ‬11 min drive
  • ‪Coco Café - ‬10 min drive
  • ‪Barefoot Grill - ‬10 min drive

About this property

Condovac la Costa

Family fun on the beach, with 4 outdoor pools, near Rocio's Kitchen
Some rates at Condovac la Costa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the free beach club on site and sunloungers for a relaxing day at the beach. At Condovac la Costa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

This 3.5-star Sardinal resort is smoke free.

  • 117 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Condovac la Costa offers 117 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets. 48-inch LED televisions come with cable channels.

This Sardinal resort provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Olam Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free airport pick-up shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Colibri
  • Vista Dorada

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • In a provincial park
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Living room
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 21 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 21 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Condovac Costa Condo Playa Hermosa
Condovac Costa Condo
Condovac Costa Playa Hermosa
Condovac Costa
Condovac La Costa Hotel
Condovac La Costa Playa Hermosa
Hotel Condovac La Costa Costa Rica/Playa Hermosa, Guanacaste
Condovac la Costa Resort
Condovac la Costa Sardinal
Condovac la Costa All Inclusive
Condovac la Costa Resort Sardinal

Frequently asked questions

What is the cancellation policy at Condovac la Costa?

Condovac la Costa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Condovac la Costa?

Yep, Condovac la Costa has a free self car park.

Are there any beaches close to Condovac la Costa?

Yep, Condovac la Costa is a short 4-minute walk from Playa Hermosa. Fun beach activities include volleyball, jet skiing and snorkelling. You can also find boat tours.

Is there a spa on site at Condovac la Costa?

Yep, Olam Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Condovac la Costa have a pool?

Condovac la Costa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Condovac la Costa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Condovac la Costa?

Condovac la Costa features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes Condovac la Costa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Condovac la Costa.

Is Condovac la Costa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Condovac la Costa is a hit with families.

Does Condovac la Costa serve breakfast?

Sure does, breakfast is served daily.

Is there a free airport shuttle available at Condovac la Costa?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at Condovac la Costa?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Condovac la Costa?

Check-in begins at 3 PM. Check-out time is noon.

Condovac la Costa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Karol Johanna Campoverde

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not as described in the website, very limited buffet items, the snacks were the same everyday. At the time of the check in no information was given about the property, events or how to even get to our room. We didn’t feel welcome at all.
Stayed 4 nights in Mar 2025

8/10 Good

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful however there is only Wi-Fi in the main lobby and not in the rooms. Parking is also a bit inconvenient because it’s so far from the rooms. A lot of people had to walk up a very steep hill to get to the main lobby where all the food and the pools were. overall it was a good stay.
Stayed 5 nights in Mar 2025

4/10 Poor

Christina Marie

Liked: Cleanliness
First I would like to say the property is very nice but it’s not flat . They do provide transportation around the property which is nice . The restaurant staff was very nice too they were very accommodating and had drinks ready and the Restaurant manager brought my food to my room even though they don’t do room service I tried to call ahead to set up transportation from the airport and vice versa back to the airport because they said they offered it . No one answered my calls and I was already in the country so fees were added to my cell phone bill. I had to pay $120 in total for transportation for a 20 minute right to and from the airport which was very disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandice

Liked: Cleanliness, amenities
Property was very clean, staff were friendly but many didn’t speak English. Beach was awesome and food was tolerable. Would definitely go back.
Stayed 6 nights in Feb 2025

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Staff & service, amenities
If you've read any reviews from this property, they are accurate. For the one night stay I needed, it was fine. However I would avoid any length of stay here, as it is not the most optimal of all inclusive locations.
Stayed 1 night in Mar 2025

6/10 Okay

Tracy

Travelled with family
Costa Rica is amazing, and this is a Costa Rica is amazing, and this is an affordable All inclusive. Food selection was very limited, there was no wait staff at the chairs around the pool. We were VIP guests and we were able to eat in the one nicer restaurant they have, otherwise the food selection would’ve been very disappointing. The pools are beautiful, our room had a bay view, which I highly recommend, the maids were good about keeping the rooms clean. The nicest part was that they weren’t overly crowded, so we were always able to get a seat at one of the pools.
Stayed 9 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. All inclusive is awesome and the views are breathtaking. The staff is wonderful. The food is great. There is a big hill from the main lobby, pools, and food down to the rooms and the beach itself but there is a little shuttle that circles around to the stops every 5-10 minutes. The beach is accessible by foot. The only drawback is that there is no WiFi in the rooms themselves. The WiFi is only available in the common areas (front desk/pools/food) Otherwise it’s a very comfortable place to spend a few days.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the sixth time we have stayed at Condovac. If you are looking for an economical place to stay in a stunning location this may be a property worth considering. The all-inclusive food is healthy Costa Rican-style fare (if you want a more North American buffet, you'd be better off at the Riu). The beach is amazing and we often snorkel at the south end. We always feel safe in Playa Hermosa and appreciate that it's only a half-hour drive from the airport in Liberia.
Stayed 16 nights in Feb 2025

6/10 Okay

frank

Travelled with partner
Disliked: Property conditions & facilities
Place is in a great location but the resort itself is a bit neglected.shame of it is workers doing there job but it seems owner/management aren’t giving them the tools to be successful.example the chairs around the pool are so worn and old there falling apart.plus they didn’t have enough chairs for the amount of people around the pool area.the place could use something simple as a paint job would go a long way.
Stayed 2 nights in Feb 2025

8/10 Good

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful beach.
Stayed 7 nights in Jan 2025

8/10 Good

Laney

Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Jacob

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there to celebrate my 50th birthday and were very disappointed. The staff was not friendly, the rooms were small and not at all like they were advertised. They said full bar in room - nope 1 beer and no waters. Food options were never changed out and the food from day before seemed to be what they served. Could have ice cream only at 1:00 pm. States coffee shop and deli and there was not, no waterslide as advertised. It was very disappointing for my big celebration.
Stayed 6 nights in Feb 2025

8/10 Good

Stefon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 5 nights. The first night - Tuesday February 25th- we left our swim clothes out on the chairs of our porch to dry. I woke up early and was getting some work done on my computer, I watched from my window as a landscaping male employee walked pass our porch where our swim clothes were drying, picked up my husbands swim trunks and walked off with it. I went out shortly after to get the rest of our stuff and he said good morning to me like he didn’t just steal from us. I didn’t address it as it was our first night and didn’t know if there was be retaliation. Then on Thursday my husband thought it would be okay if he left his shorts out for 2 hours in the middle of the day as we were in the room but those shorts went missing as well but our towels were still there. Didn’t see anyone this time but I know it was probably taken by the same man especially as it’s not windy here at all. If you’re staying here don’t leave stuff out on the porch. Aside from the landscaping employees, other employees were nice- housekeeping, catering and front desk were good. Food was about the same daily. We ended up eating out at other restaurants on the beach. No live music or entertainment during our 6 days. Place was a little ran down needs some repairs. Bumper cars didn’t work. No one wants to give you change so walk with your own. I wouldn’t stay again solely because of the stealing.
Stayed 5 nights in Feb 2025

2/10 Terrible

April D

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Miserable all inclusive hotel. Same food day in and day out for 10 days! Falling apart. No hot water ,no running water 1 day. Dirty. Website is pure false advertisement. My jacuzzi tub in my room had no hot water and took over 4 hours to fill up and was nothing like what was on the pictures. The hot tub by the pools was cold. I asked three different staff members for the hamburger that is playing in the video at the front , they all laughed and said that’s just marketing. No place to lounge by the pool since there is so few chairs . No cabanas.i was Told my mini fridge would be restocked , arrived had two waters. When requested was told it’s 2 waters for every 2 days !! So 1/2 a bottle of water a day. And treated so rude when you ask for more. Gym has a lot of equipment, but lots is broken including the windows, and the supposed trainer or gym rep was rude and wouldn’t let you use equipment when it clearly was available. No wifi in your room or the gym and barely enough in the cafeteria to communicate on what’s app to set your excursions and ride back to the airport which you will have to pay for no matter how many excursions you book !!
Stayed 10 nights in Feb 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spend your money anywhere else

So old and outdated. The video and website is pure false advertisement . I paid for all inclusive , arrived at 7am after flying all night and couldn’t have food or use the pool till noon unless I paid extra for those 5 hours. When I finally got my room the AC was not working. After going back up the hill of death, to request maintenance, then back down only to have the maintenance guy say it was fine even though it was not blowing cold air at all. Back to the top to ask for a new room where the front desk girl was super rude and told me it’s working you don’t need a new room . I insisted and she slammed the keys on the counter. Only to end up with ants in my bed . Zero maid service even when requested. No water in the mini fridge, never even offered to restock. No wifi in the rooms and barely worked in the so called restaurant, which is literally like a school cafeteria with maybe 5 options. Snack bar was hot dogs , fries and chips every single day . What you saw for dinner you would have as luck the next day. Breakfast was the same every single day for 7 days. Advertised arcade game room-nope, billiards-nope, cafe- 3 coffee pots, deli- toast and rolls. Restaurant #2 never open the whole time I was there. Coffee machine in the room had to be taken off the desk and put on the floor to plug in. No free shuttles anywhere . Pool tiles coming off the bottom of the pool. 21 places to sit by the pools with at least 100 ppl in the pool area ! Even the locals felt bad for me. Dirty
Stayed 6 nights in Feb 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

4/10 Poor

Anne

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
I wouldn’t suggest that anyone Black comes here. As the only black people staying on the property for the first couple of days, the racism was palpable. The constant “Negrita, Negra,” from staff and noises from other guests became the soundtrack of the trip. Check in was smooth and some of the staff were accommodating. Our rooms were okay until two nights before we left when water started pooling in the ceiling above the bed and dripped on and off. When I mentioned that someone can come into the room while we’re out to fix it, I was told that they would be sending someone. When we came back and asked the other worker on shift if someone checked the room, they asked me to check if the work was done and if not to message the front desk. Then the front desk asked one of the staff to go with us and check but he seemed uninterested. When we got to the room we saw that all that was done was that the bed was moved. Later that day the pool of water in the ceiling shifted until it popped before we left and fell onto the floor like a shower. The massage staff and tour agent were professional.
Stayed 5 nights in Feb 2025

10/10 Excellent

Hanna Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

marc

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place has its ups and downs. Up would be the view. Absolutely stunning. Downside unclean pools, they get cleaned once in the morning but being on the hill they get wind gusts that fill half the pool with bugs and palm leaves. Up the staff is nice Down. No wifi in the room Up foods okay Down no variation in the buffet. Also unrip pineapple is server which causes diarea. We also had no water in our room after eating said pineapple so no flushing :( The parking is at the bottom of a massive hill they do have trucks that pick up ever 15 minutes and drop you off. All inclusive does not mean the mini fridge which has 2 beers 2 waters and a bottle of wine. They have roughly 200 guests when we were here... and 20 patio chairs. Not alot of sunbathing space and people hold chairs for hours without sitting at them. Our booked dinner was pretty good and we also did massages down by the beach and those were incredible. Highly recommend. Overall 2/5 for all inclusives i have stayed at.
Stayed 3 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great

It was good, the best was the location. Food was good, but no so much variety, same as drinks. Photos of food and drink are not real.
Stayed 2 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Phillip James

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Food was mediocre, service once people got to you was great, but wait times were long. Great location, walking distance to beach but no concept of time for sure. Needed doctor they told me 4 or 430, he showed between 8-830p.
Stayed 4 nights in Feb 2025

2/10 Terrible

sutha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff speak limited English and poor customer service. Foods has very limited options.I checked out 1 day early due to snow storm in Toronto. Both Expedia and Hotel refused to refund or provide credit.
Stayed 5 nights in Feb 2025