Riu Palace Costa Rica - All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools

Choose dates to view prices

Photo gallery for Riu Palace Costa Rica - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, pool loungers
Water park
Minibar, in-room safe, desk, blackout curtains
Interior
Reviews
8.2

Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Popular LocationDiamante Eco Adventure Park2 min walk
  • Popular LocationOcotal Beach30 min drive
  • Popular LocationCoco Beach34 min drive
  • AirportLiberia (LIR-Daniel Oduber Intl.)45 min drive

Room options

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Jetted bath
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi (C))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Jetted bath
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Jetted bath
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Jetted bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi, B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite Junior With View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Superior

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

El Ocotal

An all-inclusive stay in Sardinal awaits you at Riu Palace Costa Rica - All Inclusive. Within steps you'll find Diamante Eco Adventure Park and Playa Matapalo within a 10-minute stroll. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, body scrubs and facials along with access to the hot tub and steam room. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free WiFi in public areas, a 24-hour gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4-property class Sardinal property include Playa Potrero and Ocotal Beach.

What's nearby

  • Diamante Eco Adventure Park - 2 min walk
  • Bahia Pez Vela Beach - 22 min drive
  • Playa Potrero - 29 min drive
  • Ocotal Beach - 30 min drive
  • Coco Beach - 34 min drive

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 46 min drive

Restaurants

  • Riu Guanacaste sports bar - 3 min walk
  • Restaurante Ocotal - 8 min walk
  • Restaurante Papagayo - 5 min walk
  • Restaurante Liberia - 3 min walk
  • Zi Lounge - 22 min drive

About this property

Riu Palace Costa Rica - All Inclusive

Stylish property on the shore with 4 outdoor swimming pools
Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Riu Palace Costa Rica - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the family-friendly Riu Palace Costa Rica - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Sardinal property.

  • 1 building
  • 538 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Building
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Palace Costa Rica - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. <

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Riu Palace Costa Rica - All Inclusive Sardinal
Riu Palace Costa Rica - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Riu Palace Costa Rica - All Inclusive?

Riu Palace Costa Rica - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riu Palace Costa Rica - All Inclusive?

Yep, Riu Palace Costa Rica - All Inclusive has a free self car park.

Are there any beaches close to Riu Palace Costa Rica - All Inclusive?

Yep, Riu Palace Costa Rica - All Inclusive is a short 7-minute walk from Playa Matapalo. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Riu Palace Costa Rica - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs and facials.

Does Riu Palace Costa Rica - All Inclusive have a pool?

Yep, and guests recommend it! Riu Palace Costa Rica - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Riu Palace Costa Rica - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Riu Palace Costa Rica - All Inclusive?

Riu Palace Costa Rica - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub.

What makes Riu Palace Costa Rica - All Inclusive a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Riu Palace Costa Rica - All Inclusive.

Does Riu Palace Costa Rica - All Inclusive serve breakfast?

You bet, free buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Riu Palace Costa Rica - All Inclusive?

No, Riu Palace Costa Rica - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Riu Palace Costa Rica - All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riu Palace Costa Rica - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riu Palace Costa Rica - All Inclusive?

No, pets and service animals are not allowed.

Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1027 reviews" "
Rating 8 - Good. 277 out of 1027 reviews" "
Rating 6 - Okay. 161 out of 1027 reviews" "
Rating 4 - Poor. 70 out of 1027 reviews" "
Rating 2 - Terrible. 53 out of 1027 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were extremely helpful and welcoming. Very gracious and easy to talk to. There was almost no language barrier, our English and their Spanish.
Stayed 11 nights in Jan 2024

10/10 Excellent

Jeannette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was amazing and the BBQ at the pool. The entertainment was ok but need music that is more recent.
Stayed 7 nights in Feb 2024

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely gorgeous and lots of fun activities by the pool. We would’ve liked to have seen an authentic Costa Rican dining option for dinner, but the restaurants were good. Our favorite dinners were multiple times the Italian restaurant and the breakfast buffet. Everything we tried was delicious at both places and so many options with the salad bar at the Italian restaurant. Staff were extremely accommodating and friendly. You really can’t go wrong by choosing this all-inclusive resort. Highly recommend!
Stayed 7 nights in Feb 2024

10/10 Excellent

Catharine, Oshawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay and the excursions in Costa Rica are like nothing else! The staff…. All of them…. Are friendly and always smiling (and funny!) Pura Vida! The only Con: people saving pool side seats…. Like by 7am all chairs have towels on them and some sit like that with no people in site for well into the afternoon….. I really really wanted to yank towels off, but I didn’t.
Stayed 7 nights in Feb 2024

10/10 Excellent

Barbara Dale, Sooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Activity staff was great. Greivin and all his crew were great, and the activities and shows were top notch, a lovely surprise for us both.
Stayed 7 nights in Feb 2024

8/10 Good

JODI, FREELAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful location and property only downside for us was the food was not Great. Staff was awesome, so kind and accommodating. Only reason for only 4 stars is the food.

4/10 Poor

Louis

Travelled with family, Travelled with group
Liked: Staff & service
All in all the hotel is what you expect from a 5* in the Caribbean, it's not really a 5*. The rooms are good enough, humid and mostly clean. Food was good and service was also good. We travelled with a group of 30 for a wedding and many of us including myself got food poisoning. We all went to the same buffet and all got sick. Personally, I was sick for 5 days. It was really bad. I contacted the hotel and they NEVER responded to me which I think it terrible mostly considering that this is a RIU, an international chain. Not impressed and will not return.
Stayed 6 nights in Jan 2024

10/10 Excellent

April

Stayed 9 nights in Jan 2024

2/10 Terrible

Hadi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know how to start from the check in till check out is extremely bad experience I never will be back to any RIU hotel and not recommend it at all! We had 3 rooms reservation and all of those smell very bad like toilet and super bad service and all foods not eatable! Over all not qualified even for 1 star !!!
Stayed 5 nights in Jan 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Staff was amazing. Seared tuna was excellent from their Tokio restaurant.
Stayed 8 nights in Jan 2024