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Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort

Exterior
Property video
Lobby sitting area
Flat-screen TV
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
The current price is AU$708
includes taxes & fees
3 Mar - 4 Mar

Explore the area

View map
Playa Manzanillo Bahia Culebra, Nacascolo
  • Place, Marina Papagayo
    ‪14 min walk‬
  • Place, Playa Ana Laura
    ‪18 min walk‬
  • Place, Playa Marina
    ‪18 min walk‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)

Room options

View all photos for STAR Class Director's Suite

Down duvets, in-room safe, blackout curtains, iron/ironing board

STAR Class Director's Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Sofa bed
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Junior Suite Ocean View

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down duvets, in-room safe, blackout curtains, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(44 reviews)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

STAR Class Junior Suite Ocean View

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

Down duvets, in-room safe, blackout curtains, iron/ironing board

STAR Class Junior Suite

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Producer's Suite

Down duvets, in-room safe, blackout curtains, iron/ironing board

STAR Class Producer's Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Sofa bed
  • 289 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Director's Suite Two Bedroom

Down duvets, in-room safe, blackout curtains, iron/ironing board

STAR Class Director's Suite Two Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Sofa bed
  • 146 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Papagayo

A luxury stay in Nacascolo awaits you at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort. Within steps you'll find Playa Huevos and Playa Ana Laura within a 10-minute stroll. Highlights at this all-inclusive property include 7 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages and facials along with hydrotherapy and mani/pedis. The restaurant, So Cal Gourmet Food, serves international cuisine. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Nacascolo property, you'll be 38.6 km (24 mi) from Coco Beach.

What's nearby

  • Marina Papagayo - 14 min walk - 1.1 km
  • Playa Ana Laura - 18 min walk - 1.5 km
  • Playa Marina - 18 min walk - 1.5 km
  • Playa Virador - 15 min drive - 4.8 km
  • Playa Hermosa - 61 min drive - 28.8 km

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 48 min drive

Restaurants

  • ‪East Sushi & Teppanyaki - ‬7 min drive
  • ‪Snack Bar - ‬7 min drive
  • ‪The Premiere Bar & Lounge - ‬16 min walk
  • ‪So Cal Gourmet Food Emporium - ‬7 min drive
  • ‪Guy's! Burger Joint - ‬7 min drive

About this property

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with outdoor pool
Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and a terrace are also featured at the luxury Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Nacascolo property.

  • 292 guestrooms or units
  • 7 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort offers 292 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Star Tex-Mex Cantina
  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • So Cal Gourmet Food
  • Sunset Strip Steakhouse

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Visual fire alarm
  • Wheelchairs on site

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Planet Hollywood Beach Resort Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Resort Costa Rica All Inclusive
Planet Hollywood Beach Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Costa Rica All Inclusive
Planet Hollywood Beach Resort Costa Rica All Inclusive

Frequently asked questions

What is the cancellation policy at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort on 3 Mar 2026 start from AU$708.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

Yep, Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

Yep, Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort is a short 6-minute walk from Playa Nacascolo.

Is there a spa on site at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort. You'll enjoy heaps of services like facials and body treatments.

Does Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort have a pool?

Yep, and guests recommend it! Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort features a full-service spa, a health club and an outdoor pool.

What makes Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort.

Is Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort is a hit with families.

Does Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

No, Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort?

No, pets and service animals are not allowed.

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a good tranquil vacation!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room great vibes and great energy
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 5 nights in Sep 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I truly enjoyed my stay here. The staff was amazing, very attentive and friendly. Good variety of food and drinks. Rooms and property were very clean and beautiful.
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff for our room was amazing! They was in our room twice a day, once in the morning and turn down service at night. I highly recommend getting Concierge service, ours took care of all of our reservations for dinner, booked all our excursions, took care of our transportation back to the airport. We never had to worry about anything! If we needed anything at all, all we had to do is text him and it was taken care of! Highly recommend staying at this hotel. The only thing that we had an issue with was the shower water was cold, we was there in October, which is during their raining season, so a hot shower would have been nice. I’m sure during the summer, and chilly shower is wonderful, but not in rainy weather. Other than that no complaints. The staff was very helpful and friendly! Hotel is very clean!
Night picture of the Ph property
Picture from our balcony
Picture of a sea turtle made from rice at one of the restaurants!
Monkey at the beach on the Planet Hollywood property
Stayed 6 nights in Oct 2025

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property ! I would definitely come stay again. It had everything I needed plus more. Felt very welcoming.
Yoga was great! Very relaxing and therapeutic.
The breakfast was a variety and I loved most even though I ate very little.
The spa was everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at Planet Hollywood and would definitely return! There was not a lot of options outside of the resort unless you booked an excursion through the hotel but if you're looking for a quiet, relaxing resort this is the place and family friendly. I enjoyed the staff and the accommodations.
Stayed 3 nights in Jul 2025

2/10 Terrible

Cassidy

Travelled with partner
Disliked: Staff & service, amenities
Stay here only if you like having your money stollen. We booked two tours through Nexus at the resort, the “friendly” nexus worker convinced us to cancel our volcano tour and book a more expensive tour to Nicaragua. This was a TERRIBLE mistake. The day trip was 10 hours in a van with the most rude tour guides who didn’t say a word to us. You then got to see a few sights that you were rushed through. None of this was disclosed upon booking. We were then promised by the agent we would be refunded for our volcano tour prior to leaving the resort. It is now over a MONTH later and we still do not have our refund of almost $500. After contacting nexus and the resort numerous times no one can give us a resolution. So thanks planet Hollywood for facilitating theft and terrible service. On the plus side the resort was very pretty and clean, but this issue wrecked our enjoyment of the property.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jalil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best all inclusive hotel in Costa Rica for sure. The staff was excellent, food was really good and the option for drinks were good quality. I’m going back for sure
Stayed 2 nights in Oct 2025

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Planet Hollywood Royalton Resort! I received a free upgrade to an ocean view room for my birthday, which made the trip extra special. The check-in process was smooth, and the staff were very friendly and informative, sharing all the details about the resort and its amenities. The room was spotless, modern, and beautifully updated. There was daily entertainment at the pool and fun activities every night, which made the stay lively and enjoyable. The only downside was the alcohol at the pool, which wasn’t as good as the drinks served in the lobby and restaurants — those were excellent! The food was delicious and freshly prepared each day, with plenty of great options. Overall, I highly recommend this resort and would definitely visit again!
Stayed 5 nights in Oct 2025

8/10 Good

Nwanma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay clean friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Shuttle service needs to be more consistent. Service at the Japanese restaurant needs to improve.
Stayed 3 nights in Oct 2025

8/10 Good

Gregory H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Jordalys

Stayed 1 night in Oct 2025

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we got the VIP Star package bc we had better liquor options and a private pool area with bar and snacks.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shawnta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was spotless everyone was very nice and friendly
Stayed 4 nights in Oct 2025

6/10 Okay

Nicole

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
My experience at Planet Hollywood Costa Rica was very disappointing. On my first night, my room wasn’t properly prepared—neither the AC nor the fan were working. Maintenance had to come fix it, which caused me to miss dinner with my family. Later in the stay, a fight broke out in the club. I tried calling security, but no one answered. I eventually had to call the hotel directly because no one was picking up the phone. Overall, I did not have a great experience. I spoke to management and was told the issues would be addressed, but the lack of follow-through left me even more dissatisfied.
Stayed 5 nights in Sep 2025

10/10 Excellent

CLARA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

6/10 Okay

Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was beautiful, clean and food was great. Staff was not wonderful and VIP (star class) was a waste of money. Butler only helped with reservations for dinner other than that didn’t see or hear from him.
Stayed 4 nights in Sep 2025

6/10 Okay

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean but the food was horrible
Stayed 3 nights in Sep 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was nice! VIP treatment as soon as you walk in. Even more vip treatment if you book through Expedia! Very clean, very modern and updated. Beds are very comfortable. Shower is its own room with a bench! The buffet area had tons to choose from and the restaurants were great too, but you have to book early. The only down side was waiting for a shuttle to get to the pool and lobby, and if you order room service make sure your food is fully cooked! I would definitely stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Nik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Yeimy Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful place with breathtaking views all over. The staff es very attentive and polite, they go above and beyond to make feel welcome and comfortable. The food and drinks are good. The room is amazing, super big and comfortable. We reserved a private room at the SunSet restaurant for my birthday and it was awesome! Delicious food and the staff it’s just great. This is by far one of the best stays we’ve had. A great experience and we will definitely come back. Thank you Planet Hollywood for making our time so special.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Sonya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa
Stayed 4 nights in Sep 2025