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Best Western Plus Tree House

2.5 star property
Hotel in Mount Shasta with 2 restaurants and fitness centre

Photo gallery for Best Western Plus Tree House

Daily cooked-to-order breakfast (USD 10.99 per person)
Indoor pool
Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Suite, Multiple Beds, Kitchenette, Mountain View (Kitchenette) | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$254
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
111 Morgan Way, Mount Shasta, CA, 96067
  • Place, Sacred Mountain Spa
    ‪9 min walk‬
  • Place, Mount Shasta City Park
    ‪2 min drive‬
  • Place, Lake Siskiyou
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Courtyard View)

Standard Room, 1 King Bed, Accessible, Courtyard View (Courtyard View)

Standard Room, 1 King Bed, Accessible, Courtyard View (Courtyard View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Patio, Courtyard View (Patio)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Patio, Courtyard View (Patio)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View (Balcony)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Mountain View (Balcony)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Patio, Courtyard View (Patio)

Room amenity

Suite, Multiple Beds, Patio, Courtyard View (Patio)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchenette, Mountain View (Kitchenette)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Kitchenette, Mountain View (Kitchenette)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Patio, Courtyard View

8.0 out of 10
Very good
(3 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Mountain View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Patio, Courtyard View

8.0 out of 10
Very good
(4 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Room amenity

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

About the area

Mount Shasta

At Best Western Plus Tree House you'll be within just a 10-minute stroll of Sacred Mountain Spa and Siskiyou Arts Council Gallery. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Tree House Restaurant, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of RV/bus/truck parking. .In proximity to this Mount Shasta hotel you'll find Mount Shasta.

What's nearby

  • Sacred Mountain Spa - 9 min walk - 0.8 km
  • Mount Shasta City Park - 2 min drive - 2.5 km
  • Lake Siskiyou - 4 min drive - 3.5 km
  • Mossbrae Falls - 9 min drive - 12.8 km
  • Lake Siskiyou Beach - 10 min drive - 8.5 km

Getting around

  • Dunsmuir Station - 10 min drive
  • Redding, CA (RDD-Redding Municipal) - 80 min drive

Restaurants

  • ‪Deadwood Supply Co. - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Black Bear Diner - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Theory Coffee - ‬7 min walk

About this property

Best Western Plus Tree House

Hotel in Mount Shasta with 2 restaurants and fitness centre
Best Western Plus Tree House offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a picnic area are also featured at the business-friendly Best Western Plus Tree House. Self parking is free.

This Mount Shasta hotel is smoke free.

  • 98 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Best Western Plus Tree House offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mount Shasta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Inn at Mount Shasta

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  • Air conditioning
4.7 out of 5, Exceptional, 1,008 reviews
The price is AU$182
includes taxes & fees
4 Nov - 5 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10.99 for adults and USD 5.99 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cooper's Bar & Grill
  • Tree House Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note for guests booked in a breakfast-inclusive rate category breakfast is offered for up to 2 guests. Breakfast is available for a surcharge for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.99 for adults and from USD 5.99 for children
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Tree House
Best Western Plus Tree House Hotel
Best Western Plus Tree House Hotel Mount Shasta
Best Western Plus Tree House Mount Shasta
Best Western Tree House
Tree House Best Western
Best Western Mount Shasta
Best Western Tree Hotel
Mount Shasta Best Western
Plus Tree House Mount Shasta
Best Western Plus Tree House Hotel
Best Western Plus Tree House Mount Shasta
Best Western Plus Tree House Hotel Mount Shasta

Frequently asked questions

Is parking available at Best Western Plus Tree House?

Yep, Best Western Plus Tree House has a free self car park.

How much does it cost to stay at Best Western Plus Tree House?

As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Tree House on 3 Nov 2025 start from AU$253.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Tree House?

The closest beach to Best Western Plus Tree House is Lake Siskiyou Beach (4.2 km).

Is there a spa on site at Best Western Plus Tree House?

No, there is no spa at this property. Sacred Mountain Spa is a short 9-minute walk away.

Does Best Western Plus Tree House have a pool?

Best Western Plus Tree House has an indoor pool. The pool is open 7:00 AM to 10:30 PM.

What luxury perks are available at Best Western Plus Tree House?

Best Western Plus Tree House features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Best Western Plus Tree House a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Tree House.

Is Best Western Plus Tree House family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a picnic area, it's no surprise that Best Western Plus Tree House is a hit with families.

Does Best Western Plus Tree House serve breakfast?

You bet, cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Tree House?

No, Best Western Plus Tree House does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Tree House?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Tree House?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Tree House?

Dogs are welcome at Best Western Plus Tree House, with dog exercise areas on offer.

Reviews

Best Western Plus Tree House Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1007 reviews
Rating 8 - Good. 274 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
close to downtown. Rooms decorations are kind of dated though
Stayed 3 nights in Jun 2025

8/10 Good

Miguel, Fresno

Liked: Cleanliness, property conditions & facilities
Properties a little bit on the old side and they are severely understaffed, but other than that, it was a quiet night decent food at the restaurant and had a really nice time
Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice hotel. I loved the indoor pool and how the buildings were all connected so if you stayed when weather is cold, you are not exposed to the outside when going from your room to fitness , pool, or restaurants.
Stayed 2 nights in Jul 2025

8/10 Good

Stacey

Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

8/10 Good

Santosh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot in Mt. Shasta

We arrived late to a very cheery check-in attendant. I have been impressed by a Best Western more than once. This one had plenty of space to walk around, stretch out, relax. I will definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Preetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment and super friendly staff, definitely recommend it :)
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The staff was friendly and helpful, everything was clean and well kept up. The spacious cedar interior was very welcoming and the site was very conveniently laid out so with quick easy access to restaurants and lobby. Room was very quiet, clean and comfortable with great beds and incredible mountain views. We will definitely be going back. :)
Stayed 3 nights in Jun 2025

10/10 Excellent

Tham, Sunnyvale

Stayed 1 night in May 2025

8/10 Good

MARIA CRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

SUNG WON

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is clean and good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Stayed 10 nights in Jun 2025

10/10 Excellent

Maggie

Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, great service, good food, beautiful property, all ruined by a bad mattress and a crappy pillow. What good is everything else if you can't get a good night's sleep?
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and safe
Stayed 1 night in Jun 2025

8/10 Good

Winnie, Union City

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cute hotel that is quiet and close to many hiking trails in the Mt. Shasta area. Love how there is a water-filling station for your water bottle. Overall an enjoyable experience, especially when checking in. The lady who helped us was warm and welcome. During our stay, we noticed our TV remote wasn’t working and the fridge wouldn’t get super cold. Since we only used the room to sleep, it didn’t really bother us so we didn’t let the front desk know. During our checkout, we mentioned these to the lady helping us at the front desk so they can be fixed for the next travelers staying in the room. She gave us quite an attitude and made us feel like we committed a serious crime for not letting them know earlier. That kind of ruined the vibe of an almost perfect stay so had to take away a star for that.
Stayed 3 nights in May 2025