6/10 Okay
Cherrie
23 Jan 2025
I went to the lobby to get bathroom paper with my Service dog and the young man immediately told me that dogs are not allowed. I said, he's a Service dog. He said still no dogs allowed. I asked did he know what a service animal means? He responded saying No, I don't understand. I asked him to look it up. Then, I came in the next morning at 8:50 am and the doors were locked into the entrance. I had to talk to that person through a glass window. I was there for breakfast and breakfast had already been broken down before 9:00. If you advertise breakfast until 9:00, then breakfast until 9:00. I pleaded with her for to just let me get some dry cereal. The desk clerk said, "No, once everything is put away it's put away until the next day". Well that was very inconsiderate and no hospitality. Training is a must. Also, I have another issue that's very concerning and I will not share with the public.
Cherrie
Stayed 2 nights in Jan 2025