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Accommodation By Willow Brook Lodge

2.5 star property
Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs

Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Romantic Suite, 1 King Bed, Jetted Tub
Fishing
Lobby
43-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is AU$123
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Place, Pigeon Forge Factory Outlet Mall
    ‪8 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(113 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4

View all photos for Room

Room

Room

9.2 out of 10
Wonderful
(49 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(68 reviews)

Highlights

Balcony or patio
Fireplace
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

Accommodation By Willow Brook Lodge puts you in the heart of Pigeon Forge, connected to the convention centre and within a 20-minute stroll of LeConte Center at Pigeon Forge and Old Mill. Highlights at this hotel include 2 hot tubs, a restaurant and an indoor swimming pool. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool, waterslide and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Downtown Pigeon Forge hotel include Island at Pigeon Forge and The Ripken Experience - Pigeon Forge.

What's nearby

  • LeConte Center at Pigeon Forge - 5 min walk - 0.4 km
  • Pigeon Forge Factory Outlet Mall - 8 min walk - 0.7 km
  • The Ripken Experience - Pigeon Forge - 15 min walk - 1.3 km
  • Old Mill - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬16 min walk
  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Margaritaville - ‬15 min walk
  • ‪Reagan's House of Pancakes - ‬11 min walk
  • ‪CiCi's Pizza - ‬7 min walk

About this property

Accommodation By Willow Brook Lodge

Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2021.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 156 guestrooms or units
  • 5 levels
  • 2 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Accommodation By Willow Brook Lodge?

Accommodation By Willow Brook Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Accommodation By Willow Brook Lodge?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Accommodation By Willow Brook Lodge on 5 Jan 2026 start from AU$122.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Accommodation By Willow Brook Lodge?

Yep, Accommodation By Willow Brook Lodge has a free self car park and free RV/bus/truck parking.

Does Accommodation By Willow Brook Lodge have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 11:00 PM (Seasonal outdoor pool open from April to September).

Does Accommodation By Willow Brook Lodge have a waterslide?

Yep, this property has a waterslide!

Does Accommodation By Willow Brook Lodge serve breakfast?

Yeah, our guests are hooked on the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Accommodation By Willow Brook Lodge?

No, Accommodation By Willow Brook Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Accommodation By Willow Brook Lodge?

Yep, you can grab a meal at Accommodation By Willow Brook Lodge's onsite restaurant.

What time are check-in & check-out at Accommodation By Willow Brook Lodge?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Accommodation By Willow Brook Lodge?

No, only service animals are allowed.

Reviews

Accommodation By Willow Brook Lodge Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 680 out of 1008 reviews
Rating 8 - Good. 231 out of 1008 reviews
Rating 6 - Okay. 55 out of 1008 reviews
Rating 4 - Poor. 27 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for the Fanily

This was a great place to stay. Perfect for a family getaway. Clean, great staff, great breakfast. A++
Stayed 2 nights in Jun 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Had 3 night stay with great friends we met in Florida decided to meet and stay here because we have stayed multiple times with this hotel and know what to expect each time. Great walking distance to many attractions. They also have great pool area for the kids and great breakfast buffet options for free. Staff is always friendly and accommodating. Will continue staying here in the future.
Stayed 3 nights in Sep 2025

4/10 Poor

Ellice

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is as advertised. Staff are extremely friendly and helpful. The property is well maintained. I would stay there again possibly, the only concern was the bed. It was lacking. The mattress was too hard and could have used a topper or something. House keepers were excellent and room was always super clean, well stocked towels and linen! Honestly if the bed was better I would say 5 stars!
Stayed 3 nights in Aug 2025

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kinberly

Liked: Cleanliness, staff & service, amenities
Great area just the some of the pool chairs are wore out and torn/not suitable but a great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was spacious and clean air was cold and shower was hot. Walking distance to many attractions dining and shopping. Will definitely stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryl, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, Willow Brook Lodge and thank you for providing such a nice little getaway for us this past week! We picked this place at random and we are so glad we did! We weren't disappointed with a single thing. First impressions at check always set the tone for our stay and it was great to see staff who seem like they are glad to see you! Our room was very clean and inviting. Sheets and towels snow white, and lots of fluffy pillows. Mini fridge and microwave worked well, as did the AC. We came not for the attractions, but mainly to hang out at the hotel, and it was a very pleasant environment. The weather wasnt quite warm enough for us to use the pool, but they have a nice indoor one overlooking the river out back. We smoke, and nice smoking areas were provided. Breakfast was good, with eggs, sausage and gravy biscuits along with the usual continental items. We just really enjoyed the stay and wish it could have been longer! Hope to see you again soon!😀
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Gregg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We nearly didn’t even stay the first night bc of the musty, cigarette/ animal smell that hit us as soon as we entered the room. The room itself can only be described as filthy with pet hair in the corners and floors so dirty that you couldn’t walk through the room without your feet being completely black. I wouldn’t even sleep beneath the covers, but my wife reported feeling dirty afterwards. Needless to say we will never stay at this dated and filthy property again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities
my kids LOVED the pool!
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean. The floor left the bottom of our feet dirty though. Tub faucet dripped all the time. People (same group) where loitering at the entrance making hard to get in & out at times. Staff at front where friendly so the woman who ran the breakfast buffet.
River behind indoor pool house.
Stayed 4 nights in Aug 2025

6/10 Okay

Brooke

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The inside pool and hot tub need some attention other than that it was a great experience.
Stayed 3 nights in Jul 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly how it was advertised.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carol

Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Very clean & easy to find, right on the strip & close to many places to eat. You could walk there faster than driving bc of the traffic. The kids loved the pool!
Stayed 1 night in Jun 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Nareerut

Stayed 2 nights in Aug 2025