4.2 out of 5

"We stayed for five nights and loved it. Location is excellent and The staff were very helpful and friendly. We also got the breakfast buffet each morn ... " More

By a verified traveller on Fri 18 Aug 2017

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Hotel Description

A family-friendly stay in Karon awaits you at Kata Palm Resort & Spa. Within just a 15-minute stroll, you'll find popular places like Kata Beach and Kata Porpeang Market. Highlights at this resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa.

All 184 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free bottled water and safes. Minibars provide refreshments, and room service makes dining in an option. Hairdryers, desks and free toiletries are also available.

A day of pampering at Warintorn Spa can include body wraps, aromatherapy and mani/pedis along with access to the sauna. The restaurant, The Palm, is open for dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Enjoy the fitness centre and kids' swimming pool as well as access to a playground. Business amenities include conference space and a meeting room. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area and laundry facilities. Each morning local cuisine breakfast is served between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4-star Karon resort include Kata Noi Beach and Karon Beach.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$53 per night

Deluxe Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kata Palm Resort & Spa ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kata Palm Resort & Spa

Everyone (10) Couples (3)
5 out of 5

Good location and family friendly

We stayed for five nights and loved it. Location is excellent and The staff were very helpful and friendly. We also got the breakfast buffet each morning which was good and meant we had one less thing to worry about. The pool space is fantastic and is definitely needed even in the "rainy season". Would definitely recommend especially if you have children.

Posted by on 18 Aug. 2017

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Comment from Hotel Management

21 Aug. 2017 by Vichai

Thank you very much for your comments and hope to see you again next time.

3 out of 5

Cheap hotel in OK location.

Pros: Price & pool.
Cons: Reception/common areas & pool bar staff.
Location: 5 minute walk to beach & central to bars and restaurants of Kata beach.
The hotel was fairly run down and in some need of renovation in the Common areas which they were doing. A lot of noise (jack hammering) near pool area but they have to work sometime. Pool was very good, clean & great temp. Rooms were clean. Staff were good except for the pool bar staff who spent most of their time on their phones than serving customers & picking up glasses from pool area. Breakfast was ok. Overall a decent hotel for the price with a 5 minute walk to beach.

Posted by , from Sydney on 21 May 2017

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Comment from Hotel Management

3 Jul. 2017 by Vichai

Thank you very much for your feedback and we have to say sorry for our renovation at the breakfast room which might disturb you sometimes.

2 out of 5

Poor operation

We had booking for three nights with grand Dulux pool view and also we had required that we need a hight speed wifi. When we checked in at the first night WIFI did not work we were asking the reception for help for a couple time but nothing was done for us until morning I had to ask them again. I would say this hotel is poor of organise, poor servicese , poor training to they staff, food is not a variety , I would say I can not give them more than three stars

Posted by , from thailand on 2 Oct. 2016

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4 out of 5

great pools, good location

We had one week here and the experience was very good, the rooms clean and air con worked well as it was very hot. Pools are very clean and the service was never a problem, location is close to many restaurants and bars and the pool itself has good bar/restaurant service. you do have to walk a small distance to the beach if that's where you would like to be but that was no concern for us as we prefer the pool. I would recommend this hotel for family's, singles and couples.

Posted by , from Tasmania on 21 Jun. 2016

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5 out of 5

Paradise!

Pros: Location, the pool, the food
Cons: The beds.....too hard
Location: Right near the beach
Can't fault this hotel......the only slight negative point was the bed....very firm....like sleeping on concrete.......other than that......everything is fantastic! The pool is wonderful......the breakfast each morning is superb.....would definetly stay here again! ๐Ÿ˜€

Posted by , from Australia on 17 Oct. 2015

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4 out of 5
Pros: Breakfasts were great as was the swimming pool
Cons: Crossing the roads and passing the smelly drains on the way to the beach
Location: Just right
Facilities: Above average; Value: Acceptable price; Service: Go the extra mile; Cleanliness: Pleasant; It was handy to bars restaurants and shops.

Posted by , from New Zealand - Wellington on 11 Jan. 2014

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4 out of 5
Pros: The pool aread
Cons: Wi-fi not great in the rooms
Location: Just right, Only 10 min walk to beach
Facilities: Nice ; Value: Affordable, 4* but cheap; Service: Courteous; Cleanliness: Lovely, Thai special!;

Posted by , from Australia - QLD - Brisbane on 22 Dec. 2013

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5 out of 5
Pros: The range of services available. Love the complimentary chairs at the beach
Cons: The breakfast is nothing flash and the pool is a bit too shallow
Location: Perfect
Facilities: very nice; Value: Great deal; Service: Flawless; Cleanliness: Spotless; Perfect for families

Posted by , from Australia - VIC - Melbourne on 20 Dec. 2013

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4 out of 5
Pros: Lovely pools and excellent staff service
Cons: Rooms very dark, mosquitoes

Posted by , from Australia - QLD - Sunshine Coast on 24 Oct. 2013

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5 out of 5
Cons: The hotel staff were very friendly but there english was very poor

Posted by , from Australia - ACT - Canberra on 11 Jul. 2013

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About the Kata Palm Resort & Spa

Location 60 Kata Rd, Karon, Phuket 83100

Property Features

Kata Palm Resort & Spa offers its guests a full-service spa, 3 the outdoor swimming pools, a fitness centre, and a kid's pool. There are 3 restaurants and 3 coffee shops/cafรฉs on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this resort measures 1453 square feet (135 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Kata Palm Resort & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Karon resort is smoke free.

  • 184 guestrooms or units
  • 4 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 coffee shops
  • 1453 sq ft of conference space
  • 135 sq. m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (45.1 km / 28 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Kata Palm Resort & Spa offers 184 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and a hairdryer. This Karon resort provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 9:00 AM.

The Palm โ€“ This restaurant only serves dinner.Guests can enjoy drinks at the bar. A children's menu is available.

Palm Leaf Restaurant โ€“ Overlooking the garden, this buffet restaurant only serves breakfast.

Angkor Restaurant โ€“ Overlooking the pool, this restaurant only serves lunch.

Room service (during limited hours) is available.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Construction of a new building will be underway at this property from 9 AM to 6 PM 2018, May 1, 2018-October 31, 2019. Guests can expect to hear some construction-related noise during this time. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1250.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000 per stay
  • Chinese New Year Gala Dinner per adult: THB 1000.
  • Chinese New Year Gala Dinner per child: THB 500 (from 2 to 3 years old).

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Airport shuttle fee: THB 1400 per vehicle (one way)
  • Rollaway bed fee: THB 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kata Palm Resort Karon
  • Kata Palm Resort
  • Kata Palm Karon
  • Kata Palm
  • Kata Palm Resort & Spa Phuket/Kata Beach
  • Kata Palm Resort And Spa
  • Kata Palm Hotel Kata Beach
  • Kata Palm Resort & Spa Phuket/Kata Beach
  • Kata Palm Hotel Kata Beach
  • Kata Palm Resort Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.