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Citygate Kamala Resort and Residence

5.0 star property
Luxury spa aparthotel near Kamala Beach

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Photo gallery for Citygate Kamala Resort and Residence

3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
Junior Suite, Pool View | View from room
Junior Suite, Pool View
Junior Suite, Twin Beds
Junior Suite, Twin Beds | Private kitchen

Reviews

7.4

Good

Popular amenities

  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150
  • Popular LocationPhuket FantaSea9 min walk
  • Popular LocationKamala Beach12 min walk
  • Popular LocationSurin Beach5 min drive
  • AirportPhuket (HKT-Phuket Intl.)39 min drive

Room options

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Twin Beds

Junior Suite, Twin Beds

Junior Suite, Twin Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Kamala

A luxury stay in Kamala awaits you at Citygate Kamala Resort and Residence. You'll be 1 km (0.6 mi) from Kamala Beach and 4 km (2.5 mi) from Surin Beach. Highlights at this aparthotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .Each apartment is soundproofed and features an LED TV with cable channels, along with free WiFi, a balcony and a dining area. A kitchenette comes equipped with a fridge, a microwave and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include dressing gowns and slippers, while a Select Comfort bed and a down duvet invite a good night's rest. A sitting area, free local calls and free bottled water are also available. .A day of pampering can include body wraps and mani/pedis. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Kamala aparthotel include Bang Tao Beach and Bangla Road.
View more Aparthotels in KamalaOpens in a new window

What's nearby

  • Phuket FantaSea - 9 min walk
  • Tsunami Memorial - 10 min walk
  • Kamala Beach - 12 min walk
  • Surin Beach - 5 min drive
  • Bang Tao Beach - 11 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 40 min drive

Restaurants

  • ‪Thai Little - ‬8 min walk
  • ‪Big Boys’ Burger Club - ‬8 min walk
  • ‪Ohlala - ‬5 min walk
  • ‪Kamala Beergarden - ‬8 min walk
  • ‪Pool Bar Kamala Beach Sunprime - ‬12 min walk

About this property

Entire place

Citygate Kamala Resort and Residence

Luxury spa aparthotel near Kamala Beach
Citygate Kamala Resort and Residence offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Citygate Kamala Resort and Residence. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kamala aparthotel.

  • 388 guestrooms or units
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Citygate Kamala Resort and Residence offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature down duvets. LED televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Languages

English, Russian, Thai

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: THB 350 for adults and THB 175 for children
  • 24-hour room service
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: THB 1,200 per night
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower only
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Children's pool
  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 388 units
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citygate Kamala Resort and Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Citygate Kamala And Kamala
City Gate Residence Resort Spa
Citygate Kamala Resort Residence
Citygate Kamala Resort Residence SHA Plus
Citygate Kamala Resort and Residence Kamala
Citygate Kamala Resort and Residence Aparthotel
City Gate Residence Resort Medical Center Phuket
Citygate Kamala Resort and Residence Aparthotel Kamala

Frequently asked questions

Is parking available at Citygate Kamala Resort and Residence?

Yep, Citygate Kamala Resort and Residence has a free self car park.

Are there any beaches close to Citygate Kamala Resort and Residence?

Yep, Citygate Kamala Resort and Residence is a short 12-minute walk from Kamala Beach.

Is there a spa on site at Citygate Kamala Resort and Residence?

Yep, there is an onsite spa at Citygate Kamala Resort and Residence. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Citygate Kamala Resort and Residence have a pool?

Citygate Kamala Resort and Residence has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Citygate Kamala Resort and Residence?

This property features 3 outdoor pools, as well as Select Comfort beds and 24-hour room service.

What makes Citygate Kamala Resort and Residence a romantic place to stay?

Couples spa treatments and a lounge bar, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Citygate Kamala Resort and Residence.

Does Citygate Kamala Resort and Residence serve breakfast?

Yep, continental breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Citygate Kamala Resort and Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Citygate Kamala Resort and Residence?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Citygate Kamala Resort and Residence?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Citygate Kamala Resort and Residence?

No, pets and service animals are not allowed.

Citygate Kamala Resort and Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 41 reviews" "
Rating 8 - Good. 11 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 4 out of 41 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Stayed 6 nights in Mar 2024

10/10 Excellent

MISS

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Brady

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

2/10 Terrible

Karen

Travelled with family
Disliked: Amenities
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
Stayed 11 nights in Dec 2023

2/10 Terrible

Karen

Stayed 5 nights in Dec 2023

4/10 Poor

Zeinab

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karl, Phoenix

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kaushiq

Stayed 1 night in May 2023

4/10 Poor

Alexander, Wandsworth

Disliked: Property conditions & facilities
This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.
Stayed 7 nights in Apr 2023

6/10 Okay

MAY YIN

Stayed 3 nights in Apr 2023

6/10 Okay

Allister

Liked: Cleanliness
Disliked: Room comfort
Affordable but not to everyone taste
The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort
Stayed 5 nights in Apr 2023

10/10 Excellent

Tri

Liked: Cleanliness, property conditions & facilities
High quality room amenities and bedding. Good customer service. Shuttle to the beach is a plus. Breakfast has limited choice. Room cleaning is lacking, didn’t remove trash.
Stayed 4 nights in Mar 2023

6/10 Okay

Shelby

Stayed 7 nights in Jan 2022

8/10 Good

Yigal

Liked: Room comfort
Stayed 1 night in Feb 2022

8/10 Good

Danny, London

Liked: Cleanliness, amenities
Liked everything about the property except noisy air conditioning. Otherwise everything good.👍
Stayed 19 nights in Feb 2020

8/10 Good

sasa

Travelled with family
Stayed 9 nights in Feb 2024

10/10 Excellent

Salaheddine

Travelled with group
Liked: Cleanliness, room comfort
Stayed 13 nights in Feb 2024

6/10 Okay

Verified traveller

Ligger lidt ødet, men fin gåafstand til byen og stranden. Der er ekstremt meget klor i poolen, som misfarver smykker, badetøj og håndklæder. Så bad i jeres gamle badetøj, da det der var hvidt - bliver til grønt…
Stayed 1 night in Feb 2024

8/10 Good

jonathan

Liked: Cleanliness
fint hotell, lite jobbigt att ta sig till stranden, men går en buss som funkar bra, ingen bra resturang på hotellet tyvärr
Stayed 21 nights in Jan 2024

8/10 Good

Calle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2024

2/10 Terrible

Alison

They have a terrible tourism agency inside of the hotel. They try to obligate me to pay more than 30,000 THB for one service I didn't contracted or used. It was a very embarrassing situation.
Stayed 4 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Would avoid this place.
Probably the worst breakfast I've ever had on any hotel. The service was very poor, constantly out of basic things like plates and cutlery. And when you ask for those you get a look and a sigh from the staff like you're bothering them. The options were very limited and also constantly empty. Would not stay here again. 3/10
Stayed 12 nights in Jan 2024

6/10 Okay

CAROLINE

Liked: Cleanliness, room comfort
Après une première nuit horrible avec le bruit d'entrée de garage et une plaque au sol qui retentissait à chaque passage de véhicule nous avons demandé de changé de chambre ce qui a été très difficile mais on y est parvenu. La deuxième chambre n'avait plus de télé dans la chambre et un moteur de climatisateur qui faisait en bruit incroyable. Mais à part ça la chambre est grande et fonctionnelle.
Stayed 6 nights in Jan 2024

2/10 Terrible

Mikael

Stayed 7 nights in Jan 2024

8/10 Good

robert

Liked: Room comfort
4 eme séjour
Tres bon sejour, il faut seulement ce concentré un peu plus sur le ménage.
Stayed 13 nights in Nov 2023