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Hotel Description

A luxury stay in Phu Quoc awaits you at JW Marriott Phu Quoc Emerald Bay Resort & Spa. You'll be 8.1 km (5 mi) from Sao Beach and 19 km (11.8 mi) from Phu Quoc Beach. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools, and a full-service spa.

LCD TVs with satellite channels are featured in all 244 individually decorated rooms, and you can enjoy free WiFi, free wired Internet, and 2 bathrooms. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while pillowtop beds and premium bedding invite a good night's rest. Additionally, balconies, sitting areas, and 24-hour room service are available.

A relaxing day at CHANTERELLE - SPA BY JW can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Pink Pearl, serves French cuisine and is open for dinner. Department of Chemistry B is the resort's own cocktail bar, serving drinks along with dinner. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite free kids' club and 24-hour fitness center. 7406 square feet (688 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, an outdoor tennis court, and a spa tub. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Khem Beach resort, you'll be 25.5 km (15.9 mi) from Phu Quoc Night Market and 25.4 km (15.8 mi) from Phu Quoc National Park.

Room, 2 Double Beds, Non Smoking, Bay View (Emerald Bay View)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$266* Per night/room 7 Dec. - 8 Dec.

Room, 1 King Bed, Balcony, Bay View (Emerald Bay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 3 Bedrooms, Private Pool, Garden View

Bed Count 3 Full Beds Maximum Occupancy 9 Max

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Emerald Bay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 1 Bedroom, Private Pool, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Emerald Bay Front)

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the JW Marriott Phu Quoc Emerald Bay Resort & Spa

Location Eco-Tourism At Bai Khem, Phu Quoc, Kien Giang

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At JW Marriott Phu Quoc Emerald Bay Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Free self parking is available. This 5-star Phu Quoc resort is smoke free.

  • 244 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • 7406 sq ft of conference space
  • 688 sq m of conference space
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phu Quoc (PQC-Phu Quoc Intl.) (18.6 km / 11.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • 2 bathrooms
  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Pink Pearl - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Tempus Fugit - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Red Rum - This beach restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

French & Co - This delicatessen specializes in French cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.

Department of Chemistry B - Overlooking the ocean and pool, this cocktail bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The check-in location differs from the property location. To check in, go to mhrs.pqcjw.concierge@marriott.com To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to mhrs.pqcjw.concierge@marriott.com
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 675000 for adults and VND 390000 for children (approximately)
  • Airport shuttle fee: VND 1039500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Phu Quoc Emerald Bay Resort
  • JW Marriott Emerald Bay Resort
  • JW Marriott Phu Quoc Emerald Bay
  • JW Marriott Emerald Bay
  • JW Marriott Phu Quoc Emerald Bay Resort Spa
  • Jw Marriott Phu Quoc Emerald &
  • JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
  • JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
  • JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

You should know

  • JW Marriott Phu Quoc Emerald Bay Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:30 AM to 6:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.