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Mana Muine Beach Resort

3.5 star property
Family-friendly resort on the beach, with outdoor pool

Photo gallery for Mana Muine Beach Resort

View from property
Body treatments, massages on the beach, body wraps, body scrubs, facials
Suite, Oceanfront | Balcony
Premium bedding, pillow-top beds, minibar, in-room safe
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Gym
  • Spa
  • Breakfast included

Explore the area

View map
20B, Nguyen Dinh Chieu Street, Ham Tien Mui Ne, Phan Thiet, Lam Dong Province
  • Place, Muine Fishing Village
    ‪5 min drive‬
  • Place, Mui Ne Sand Dunes
    ‪6 min drive‬
  • Place, Mui Ne Beach
    ‪8 min drive‬

Room options

View all photos for Family Room, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
2 bedrooms
Premium bedding
Pillow-top bed
  • 104 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Studio, Ocean View

Studio, Ocean View

Studio, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Sea View

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
2 bedrooms
Premium bedding
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room Garden View

  • Sleeps 2

Suite Room With Balcony Ocean View

  • Sleeps 2

Family Suite Room With Ocean View

  • Sleeps 4

View all photos for Family Room With Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room With Ocean View

  • Sleeps 4

View all photos for Executive Double Room With Balcony Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Double Room With Balcony Ocean View

  • Sleeps 2

View all photos for Deluxe Double Room With Balcony Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room With Balcony Garden View

  • Sleeps 2

Grand Deluxe Twin With Balcony Ocean View

  • Sleeps 2

View all photos for Deluxe Twin Room With Balcony Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room With Balcony Garden View

  • Sleeps 2

View all photos for Executive Twin Room With Balcony Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Twin Room With Balcony Ocean View

  • Sleeps 2

Deluxe Double Room With Ocean View-Non-Smoking

  • Sleeps 2

View all photos for Grand Deluxe Double With Balcony Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Deluxe Double With Balcony Ocean View

  • Sleeps 2

Twin Studio Room With Balcony

  • Sleeps 2

About the area

Phan Thiet

A family-friendly stay in Phan Thiet awaits you at Mana Muine Beach Resort. You'll be 1.4 km (0.8 mi) from Ham Tien Beach and 4.3 km (2.6 mi) from Muine Fishing Village. Highlights at this beachfront resort include 2 restaurants, a full-service spa and a private beach. .A day of pampering can include beachside massages and body wraps. The restaurant, Sea View Restaurant, is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, kids' club and sauna. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class East Ham Tien Beach resort include Mui Ne Market and Mui Ne Sand Dunes.
View more Resorts in Phan ThietOpens in a new window

What's nearby

  • Ham Tien Beach - 1 min drive - 1.2 km
  • Muine Fishing Village - 5 min drive - 5.2 km
  • Mui Ne Sand Dunes - 6 min drive - 6.3 km
  • Mui Ne Market - 7 min drive - 6.7 km
  • Mui Ne Beach - 8 min drive - 7.8 km

Getting around

  • Ga Binh Thuan Station - 31 min drive

Restaurants

  • ‪Pineapple Muine - ‬12 min walk
  • ‪Bánh canh không tên - ‬3 min walk
  • ‪Yo Yo Seaside - Vegetarian And More - ‬3 min walk
  • ‪Taste Of India - ‬8 min walk
  • ‪The Burger Hut Mui Ne - ‬5 min walk

About this property

Mana Muine Beach Resort

Family-friendly resort on the beach, with outdoor pool
Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mana Muine Beach Resort such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a children's pool, a health club and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Phan Thiet resort.

  • 58 guestrooms or units
  • 4 levels
  • 58 buildings
  • 2 dining venues
  • Built in 2010
  • Breakfast available (free)
  • Kid's club
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Mana Muine Beach Resort offers 58 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is open daily.

Similar properties

Sun-loungers, beach umbrellas, beach volleyball

Mana Mui Ne Beach Resort & Spa

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 17 reviews
The price is AU$77
includes taxes & fees
1 Oct - 2 Oct
Mana Mui Ne Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free breakfast available daily 7 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Sea View Restaurant
  • U Restaurant and Lounge

Things to do

  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • Lift

More

  • 4 floors
  • 58 buildings
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mana Muine Beach Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 30

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (one way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a charge for a mandatory gala dinner on 07 February.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Muine Unique Resort
Resort Unique
Unique Muine
Unique Muine Resort
Unique Resort
Unique Resort Muine
Unique Muine Resort Phan Thiet
Unique Muine Phan Thiet
Unique Muine Resort
Unique Mui Ne Resort Spa
Mana Muine Beach Resort Resort
Mana Muine Beach Resort Phan Thiet
Mana Muine Beach Resort Resort Phan Thiet

Frequently asked questions

What is the cancellation policy at Mana Muine Beach Resort?

Mana Muine Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mana Muine Beach Resort?

Yep, Mana Muine Beach Resort has a free self car park.

Are there any beaches close to Mana Muine Beach Resort?

Yep, Mana Muine Beach Resort is a short 16-minute walk from Ham Tien Beach. Fun beach activities include windsurfing.

Is there a spa on site at Mana Muine Beach Resort?

Yep, there is an onsite spa at Mana Muine Beach Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Mana Muine Beach Resort have a pool?

Mana Muine Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Mana Muine Beach Resort?

Mana Muine Beach Resort features a private beach, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and room service.

What makes Mana Muine Beach Resort a romantic place to stay?

Beachfront dining and a private beach, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Mana Muine Beach Resort.

Is Mana Muine Beach Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Mana Muine Beach Resort is a hit with families.

Does Mana Muine Beach Resort serve breakfast?

You bet, complimentary breakfast is on offer daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Mana Muine Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mana Muine Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mana Muine Beach Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mana Muine Beach Resort?

No, pets and service animals are not allowed.

Reviews

Mana Muine Beach Resort Reviews

7.8

Good

7.8/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 106 reviews
Rating 8 - Good. 34 out of 106 reviews
Rating 6 - Okay. 22 out of 106 reviews
Rating 4 - Poor. 9 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

Reviews

10/10 Excellent

Orr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

4/10 Poor

Tien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watse money !

Dead resort
Stayed 3 nights in May 2022

8/10 Good

shanglin

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Worthy to have a stay in this hotel

Stayed 3 nights in May 2020

10/10 Excellent

LÂM

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Cheng huay, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beach

It was good, Hotel location is convenient, service are good, unfortunately the TV was not working since day one to day 4.the fixture are quite old. And the is construction beside the hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heavenly paradise

Great to swim in the lovely ocean or walk the white sand beach or just lie around the pool , if the wind is blowing kitesurfing is great, also great is the breakfast buffet and the staff is friendly and accommodating , one staff member goes over the edge to make sure your stay is incredible , her name is Lepisava”Lepa” Brcan, she treats you so well you just want to keep coming back for more , an experience not to be missed
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you’re looking to go kitesurfing this will be perfect for you There is a kite school at the hotel Go with instructor Mickey, he’s really good
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

All the staff were excellent and a credit to the hotel. The acess to the hotel was down a cobled pathway which may deter some clients. Don't let this put you off as it makes it very quiet. We had a room with a sea view and it appears that they are building next to the hotel. The plans are for 2 storey building so shouldn't impact on it. Breafast was excellent and quickly replenished.. As the beach area is rather windy more useable sun umbrellas around tge pool would be advantageous.
Stayed 5 nights in Jan 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach is clean. The staff is very friendly. There is no children's pool, but otherwise the hotel was great.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again.

We ended up in Mui Ne and were unfamiliar with the area. Many hotels are on the water, but not on the beach. This hotel is located on one of the best parts of the beach meaning there is a wide beach area with soft sand. They have chairs/umbrellas on the beach that also light up at night. The pool area is large and overlooks the beach. The rooms were large and clean. The breakfast was extensive for what we had experienced in other parts of Asia at hotels with similar prices (it was low season so we only paid $35 for a room). What we also really loved about this place is they offered us a place to keep our bags upon our arrival in Ho Chi Minh since we had a 6 hour gap between our flight and our bus arrival in the city (they have another location in the city).
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

truly unique

Great location, close to great restaurants and shopping and other diversions. Great pool, peaceful atmosphere and good breakfast. Be sure to try the home made pate and jams
Stayed 3 nights in Nov 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to get away and relax!

The resort is really comfortable, with a beautiful pool and big beach. The rooms are big and comfortable too, and the views are great. The breakfast was very good too. My only gripe was the shower heads needed cleaning, as the water flow was uneven.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sea view hotel

Great view towards sea. Great cleanliness and great pool too. Near to the beach, great staffs.
Stayed 2 nights in Aug 2017

2/10 Terrible

Bad Hotel, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

It was a very shock experience for us when we check in to the room. The advertising on the website is fault...it said the room is 70 Sq meters...it looks like 45 Sq meters...All the pictures of the hotel and room on the website look new and beautiful...but it actually old. They need to take all the pictures down and put up the real pictures of the hotel... Do not recommend this hotel..There are many better hotels in this area with the prices they charged...Terrible.....

2/10 Terrible

Danny, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

We booked this hotel because we saw beautiful pictures of hotel and room. We were in shocked when we checked in to our room. It was old and did not like what we saw from the website. It advertises for 70 square meters room and it looks like 40 square meters...The room is old...the swimming pool is old and the breakfast is not good at all. We got ripped off.....The pictures they took is fake...don't believe in it... Terrible experiences......

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Beachfront boutique hotel but don't recommend it.

Definitely not 4 star. More like 2 star. We moved to another hotel. Uncaring staff. Bit run down. Not a resort. Just a hotel on the beach. Location good. Pool nice though never any pool towels available. Dining room not welcoming and lacks atmosphere. Breakfast basic but ok. Shower in room was lacking in hot water and no pressure. No key to access balcony in room.

8/10 Good

Kim, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on the beach with views.

We had a wonderful room with sea views, the rooms are very large, the pool is right on the beach and is magic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice ocean view from the room

This should be upgraded to a 4 star hotel. The hotel is clean and the services were very polite.

6/10 Okay

Gaynor

Disliked: Cleanliness, room comfort

Average.

The welcome was friendly and reception would help when requested. the room was a decent size general maintained. The room was meant to be a double however two single beds were pushed together which meant the 'middle' was uncomfortable and a gap kept appearing. The sea view was towards another building and the balcony had toenails from a previous guest, this was not cleaned during our 4 night stay so we didn't use the balcony. The room itself was cleaned daily.

6/10 Okay

Genfu, Singapore

Disliked: Cleanliness, staff & service

Good Location

Hotel location is good, in the middle of 1 km length of good beach. Room is large, but not well keeping. There are swimming pool & beach chair beside hotel.There is bad smell while entering room. We always face Hot water problem. Chairs & Table on the balcony is dirty, no any cleaning. "Hardware is good, software (managing) is very bad". Look forward to their improvement in reception attitude & serving area. At first, I show my booking hardcopy, receptionist doesn't recognize my online booking thru hotel.com, ask me many question.Finally, she complain that we come hotel late (at 6.00pm), although I booked 4 weeks ago & paid fully. Ask to contact their manager, she said that we can contact manager next Monday because today is Saturday, my god, we will lever next Monday morning.

8/10 Good

Blake, Ho Chi Minh

Liked: Staff & service, property conditions & facilities

Great pool and service

We checked in late on a Friday night. The reception wasn't very friendly, but it was late so we understand! The room was nicely redone, good size and had a great balcony. Our main complaint was that the AC didn't work very well. I was sick and cooped up in the room, and better AC would have been nice. The pool and staff were wonderful. Linda made us breakfast even though we were 10 minutes late to breakfast! The rooftop bar looked great, but it was closed!

8/10 Good

David, Mars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Jubbly

Great Ocean front room, nice friendly staff. All round pleasant stay.