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4.7 out of 5

"Was an amazing place! Staff were great service was great and the tours they have at the resort are perfect! Will definitely be back next year!! " More

By a verified traveller on Thu 26 Apr 2018

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Hotel Description

A family-friendly stay in Phan Thiet awaits you at Pandanus Resort. Within a short 5-minute stroll, you'll find Mui Ne Beach and Mui Ne Sand Dunes. Highlights at this beachfront resort include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 134 individually decorated rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Safes, hair dryers, and phones are also available.

A day of pampering at Pandanus Spa can include hot stone massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, Café Blue Lagoon, serves international cuisine and is open for breakfast, lunch, and dinner. Waterfall Lounge is the resort's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite fitness center and outdoor tennis court. Other amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning free buffet breakfast is offered between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle.

Sights within a 10-minute walk of this 4-star Phan Thiet resort include Red Sand Dunes and Mui Ne Market is within 30 minutes.

Superior Standard

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$95* Per night/room 22 Feb. - 23 Feb.

Superior Comfort

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Bungalow Garden/Pool view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Bungalow, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pandanus Resort ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pandanus Resort

Everyone (3)
5 out of 5
Was an amazing place! Staff were great service was great and the tours they have at the resort are perfect! Will definitely be back next year!!

Posted by on 26 Apr. 2018

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5 out of 5

Exceptional

We would highly recommend this hotel. We are a family of 5 & stayed in a very comfortable room that catered for all of us with 2 bathrooms. The staff were super friendly & accommodating. The staff all spoke very good English. The breakfast was substantial & catered for all dietary requirements. The pool was fantastic & 5 star. The hotel offered lots of tours & organizing was very easily done at reception. The location was a short taxi ride into the main town & nice & quiet. An easy walk to the red sand dunes & the beach at your door step. We wouldn't hesitate returning to this fabulous resort. Very clean, friendly & quiet.

Posted by , from Australia on 2 Dec. 2017

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Comment from Hotel Management

20 Dec. 2017 by EC

Dear David, we really appreciate your extremely positive feedback about the Pandanus Resort on Expedia/Wotif. If you don't mind, we would love to get your review onto Tripadvisor where more potential guests would be able to see it. Just in case you have a moment and if it is not a hassle. Thank you in advance and we hope to have you back here in Mui Ne some time soon! The Pandanus Resort Team

4 out of 5

Spacious rooms. Spa treatments great.

Pros: Internet
Cons: Staff needs to improve their English
Location: Sand dunes, beaches, swimming, fairy stream walk, local fishing village visit and markets, cooking classes.
Went after high season, so not many guests, suited us. Food in facility very 1970's. Better eating out in MuiNe strip. Facility very clean, great gardens, large clean pool.

Posted by , from New Zealand on 13 Jun. 2015

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Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pandanus Resort like an outdoor pool and a children's pool. Free breakfast is available daily. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers an outdoor tennis court, a steam room, and a fitness center. Self parking is free. This 4-star Phan Thiet resort is smoke free.

  • 134 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Built in 2004
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (211.2 km / 131.3 mi)
  • Property shuttles: Free area shuttle within 12 km and shopping center shuttle; airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Pandanus Resort offers 134 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in September 2017.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Café Blue Lagoon - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours.

Sun Terrace Restaurant - This beachfront bistro specializes in international cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Waterfall Lounge - This cocktail bar serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 860000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Pandanus Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1100000 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 3267000 per vehicle (one-way)
  • Rollaway bed fee: VND 860000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pandanus Phan Thiet
  • Pandanus Resort
  • Pandanus Resort Phan Thiet
  • Resort Pandanus
  • Pandanus Hotel Mui Ne
  • Pandanus Hotel Phan Thiet
  • Pandanus Resort Resort
  • Pandanus Resort Phan Thiet
  • Pandanus Resort Resort Phan Thiet

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pandanus Resort offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.