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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Hotel with free breakfast, near Lake Michigan

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Lobby
Suite, 1 King Bed, Patio, Lake View (with Sofabed)
Exterior
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AU$204
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Lake Chalevoix Depot Beach
    ‪13 min walk‬
  • Mushroom House
    ‪5 min drive‬
  • Castle Farms
    ‪10 min drive‬
  • Pellston, MI (PLN-Pellston Regional)
    ‪58 min drive‬

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Patio, Lake View (with Sofabed)

Suite, 1 King Bed, Patio, Lake View (with Sofabed)

Suite, 1 King Bed, Patio, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

Pillow-top beds, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlevoix

At Charlevoix Inn & Suites SureStay Collection by Best Western you'll be within just a 10-minute stroll of Lake Charlevoix and Artform Fabricating. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include a hot tub, a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .With a stay at this Charlevoix hotel, you'll be 1.6 km (1 mi) from Lake Michigan.

What's nearby

  • Lake Chalevoix Depot Beach - 13 min walk - 1.1 km
  • North Point Nature Preserve - 3 min drive - 1.5 km
  • Beaver Island Boat Company Ferry Terminal - 4 min drive - 2.2 km
  • Mushroom House - 5 min drive - 3.0 km
  • Castle Farms - 10 min drive - 8.4 km

Getting around

  • Traverse City, MI (TVC-Cherry Capital) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Harbor View Cafe - ‬3 min drive
  • ‪Charlevoix Dairy Grille - ‬4 min drive
  • ‪The Bridge Street Tap Room - ‬3 min drive
  • ‪JAX - ‬3 min walk

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel with free breakfast, near Lake Michigan
Charlevoix Inn & Suites SureStay Collection by Best Western offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Charlevoix Inn & Suites SureStay Collection by Best Western. Free self parking is available.

This Charlevoix hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Lobby

AmericInn by Wyndham Charlevoix

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 879 reviews
The price is AU$141
includes taxes & fees
17 Sept - 18 Sept
AmericInn by Wyndham Charlevoix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

Is parking available at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yep, Charlevoix Inn & Suites SureStay Collection by Best Western has a free self car park.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on 28 Aug 2025 start from AU$203.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Charlevoix Inn & Suites SureStay Collection by Best Western?

Yep, Charlevoix Inn & Suites SureStay Collection by Best Western is a short 16-minute walk from Lake Chalevoix Depot Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Charlevoix Inn & Suites SureStay Collection by Best Western has an indoor pool. The pool is open 9:00 AM to 11:00 PM.

What makes Charlevoix Inn & Suites SureStay Collection by Best Western a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Charlevoix Inn & Suites SureStay Collection by Best Western.

Is Charlevoix Inn & Suites SureStay Collection by Best Western family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Charlevoix Inn & Suites SureStay Collection by Best Western is a hit with families.

Does Charlevoix Inn & Suites SureStay Collection by Best Western serve breakfast?

Yep, our visitors enjoy the free continental breakfast here! Available daily between 6:30 AM and 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Charlevoix Inn & Suites SureStay Collection by Best Western?

No, Charlevoix Inn & Suites SureStay Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Charlevoix Inn & Suites SureStay Collection by Best Western?

No, pets are not allowed.

Is there a golf course on site at Charlevoix Inn & Suites SureStay Collection by Best Western?

There is a golf course next to Charlevoix Inn & Suites SureStay Collection by Best Western.

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 311 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 103 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the northern edge of the charming village. The desk staff took extra time to suggest dinner options.
Stayed 1 night in May 2025

4/10 Poor

Catherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water, breakfast food was cold and undercooked. Staff was extremely unhelpful when notified of no hot water. Would not recommend or stay again.
Stayed 2 nights in May 2025

6/10 Okay

Deborah

Travelled with partner
Disliked: Staff & service, amenities
Staff was a little odd, outside my door on the floor talking to her grandchild on fictive while supposedly painting my door? Also had a necklace in my room that I could not find, uncertain what happened there as well. A lady who works in the breakfast area is a bit much.
Stayed 2 nights in May 2025

8/10 Good

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean and comfortable rooms.
Stayed 4 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Nothing wrong with it
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Evy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dawn

Room was noisy, holes in the wall, broken TV.
Stayed 4 nights in May 2025

8/10 Good

Ken

Travelled with family
Fair value for the property.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The staff are very friendly. Check in and out was quick and easy. We were really happy with the location and comfort of the hotel. The breakfast was great as well. We will definitely stay there again.
Stayed 2 nights in Apr 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water in shower, breakfast didnt have hot meat or eggs
Stayed 1 night in Apr 2025

8/10 Good

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was double charged for the room they took care of the double charge but the hold stayedthrough the entire stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful.The rooms are clean and comfortable.I like getting a cup of hot tea before going to bed.The variety of tea is great.
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
An ice storm took out the power so we drove all the way there to be turned away. Wish the staff would have let us know about the outage. After 60 miles there and back 60 to Buelah mi. was 120 unnecessary traveled miles. I deserve a comp for future trips. I will check to see if my money is credited back to my carry. I realize it’s not their fault but I feel that I should have been contacted. Thx
Stayed 2 nights in Mar 2025

6/10 Okay

Jacob

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice spot, ok value. Breakfast was good, hot tub wasn’t working.

10/10 Excellent

Brad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service. Comfy bed and pillows. Excellent breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip for a break...Spring

The front desk was informative on issue with hot water and made sure to get room with no issue. Bed was comfortable and made it easy to relax with some tv I don't get at home. Shower felt good in morning..breakfast nook had quite a selection...not sure bout any hot selections cept for coffee.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller

Probably won’t return

We were given the wrong room initially when we notified them we had booked 2 Queen we were given another room which also had 2 doubles. The Hot Tub was out of order, the washing machines were also out of order. The bedside lamp didn’t work. The bathroom door was a pocket door and the fan in the bathroom did not work. The room was clean, the sheets and pillows were comfortable. The staff was accommodating. The Hotel maybe going thru updates ??
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DANA

Stayed 1 night in Mar 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jeremie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel when in Charlevoix working!
Stayed 7 nights in Feb 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Has some older features that are appealing. However, every morning there was a lot of noise, banging of pans, talking, and no soundproofing between rooms. We were close to the dining area and could hear breakfast being set up and every noise housekeeping made. It wasn't very restful. But rooms were clean, housekeeping in every day, pool and hot tub were nice.
Stayed 3 nights in Feb 2025