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Shap Wells Hotel

Property class: 3

Photo gallery for Shap Wells Hotel

A riverside hotel with a stone pathway leading to the entrance, surrounded by lush greenery and a calm river.
A traditional room with a fireplace, leather sofas, a table with tea set, and a mirror above the mantelpiece.
A dining area with tables set for two, featuring red upholstered chairs and white tablecloths.
A room with a fireplace, a large mirror, and a leather sofa.
A grand lobby with a wooden reception desk, a staircase, and a chandelier.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
The current price is AU$201
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Place, Tebay Park
    ‪8 min drive‬
  • Place, Eden Valley
    ‪8 min drive‬
  • Place, Yorkshire Dales National Park
    ‪9 min drive‬

Room options

View all photos for Traditional Double Room, 1 Bedroom, Garden View

A hotel room with a large bed, a sofa, a dining table with chairs, and a small table with a vase of flowers.

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(36 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

A hotel room with a large bed, two chairs, a nightstand, and a window with curtains.

Traditional Twin Room, 1 Bedroom, Garden View

7.6 out of 10
Good
(11 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

A hotel room with two beds, red patterned wallpaper, and two wall-mounted lamps.

Traditional Triple Room, 1 Bedroom, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

A hotel room with two beds, each with red and white bedding, a wooden nightstand, a small table, and a red carpeted floor.

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Basic Single Room

A neatly made bed with a patterned bedspread, a red pillow, and a white pillow.

Basic Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

About the area

Penrith

At Shap Wells Hotel, you'll be 9.6 km (6 mi) from Yorkshire Dales National Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, a games room and a library. Full breakfast is available daily between 7:00 AM and 9:30 AM. .In proximity to this 3-property class Penrith hotel you'll find Ullswater.

What's nearby

  • Tebay Park - 8 min drive - 10.1 km
  • Eden Valley - 8 min drive - 11.3 km
  • Yorkshire Dales National Park - 9 min drive - 12.7 km
  • Lowther Park - 15 min drive - 19.7 km
  • Lowther Castle and Gardens - 17 min drive - 22.7 km

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪The Greyhound Hotel - ‬5 min drive
  • ‪Crown Inn - ‬6 min drive
  • ‪Cross Keys Inn - ‬8 min drive
  • ‪Shap Chippy - ‬7 min drive
  • ‪The Kitchen - ‬6 min drive

About this property

Shap Wells Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$192
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

What is the cancellation policy at Shap Wells Hotel?

Shap Wells Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shap Wells Hotel?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Shap Wells Hotel on 15 Nov 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shap Wells Hotel?

Yep, Shap Wells Hotel has a free self car park.

Does Shap Wells Hotel serve breakfast?

Yep, full brekkie is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Shap Wells Hotel?

No, Shap Wells Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shap Wells Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shap Wells Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 655 reviews
Rating 8 - Good. 248 out of 655 reviews
Rating 6 - Okay. 102 out of 655 reviews
Rating 4 - Poor. 26 out of 655 reviews
Rating 2 - Terrible. 18 out of 655 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in this beautiful hotel, stunning grounds and super friendly helpful staff, thank you
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old hotel with interesting history and beautiful walks close by
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely welcoming stay loved the character and history of the hotel, food was excellent, very peaceful quiet setting for relaxing has a stream in the woods were you can feed the red squirrels and birds, would definitely stay there again 😊
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely period hotel, with amazing grounds.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! The staffs were great and the breakfast was excellent 👌
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lovely a quiet but not a red squirrel in sight. Really clean and a good breakfast apart from the toaster that takes forever and then longer still
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay, staff and management extremely friendly, breakfast and evening meals plentiful and location ideal.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great 3 day stay, first time back since the new owners had taken over a year ago ,but it was still spot on carn't wait to go back again
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel a bit off the beat on track but well worth the effort to find. We would return on another trip.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, old fashion hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been several times over the years. The rooms are clean and comfortable. The food is ok. The setting is lovely and quite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and a very beautiful hotel! All staff were very courteous and helpful. Would definitely go back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Shap Wells for 1 night to meet up with Friends. We had a problem with our room, Staff were excellent, swapped rooms 👍 We had an Evening Meal, 3 courses, which was lovely and Breakfast was delicious. The Hotel is quite remote, nothing around for miles, but we had our car to travel out.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodation every one was very helpful and friendly
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent building retaining its original decor. Staff were friendly, food good, quiet setting with good access to main roads.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like something I had only seen in movies, very special. Worth staying there to experience it
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the red squirrels nearby. It's a nice walk and the path is well maintained. We also liked the old-fashioned lift.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was clean .. hotel was very nice
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
A grand hotel in the countryside, it's a shame the state it's in now. The carpet is worn out in place's, the game's room is a complete mess and the hotel smells damp & musty. The dining room is grand and well maintained, the food is pretty good. The staff are friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a brilliant hotel! It was such a surprising place - we had walked over from Patterdale to Shap so needed a lift to the hotel. It is 4 miles outside the village along a busy road. The hotel is run by such kind, helpful staff who took great care of us. Our room was great, spacious, clean and warm. Food is good, breakfast generous. Good atmosphere with plenty of friendly guests. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet! Sheep near the road.
Stayed 1 night in May 2026