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Museum Hotel

3.0 star property

Photo gallery for Museum Hotel

Gallery Suite, 1 King Bed
Children’s pool
Lobby sitting area
Café
Café

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050
  • Place, Pasar Chowrasta
    ‪5 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪9 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, No View - 1 Single Bed

Standard Single Room, No View - 1 Single Bed

Standard Single Room, No View - 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room - 2 Single Beds

Standard Twin Room - 2 Single Beds

Standard Twin Room - 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Bathtub

Family Suite, Bathtub

Family Suite, Bathtub

  • City view
  • 65 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Gallery Suite, 1 King Bed

Gallery Suite, 1 King Bed

Gallery Suite, 1 King Bed

  • City view
  • 140 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 37 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Duplex, Multiple Beds

Deluxe Duplex, Multiple Beds

Deluxe Duplex, Multiple Beds

  • 48 sq m
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Babao Deluxe Double Room

A bedroom with a bed, a chair, a lamp, a fireplace, and a painting.

Babao Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Old Penang Twin Room

In-room safe, individually decorated, individually furnished, free WiFi

Old Penang Twin Room

  • Sleeps 2
  • Free Wi-Fi

About the area

George Town

Museum Hotel puts you in the heart of George Town, within a 20-minute stroll of popular places like KOMTAR and Gurney Drive. Highlights at this boutique hotel include a restaurant, free self-parking and a bar/lounge. .This historic hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a children's swimming pool, coffee/tea in a common area and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Gurney Plaza and Penang Hill.

What's nearby

  • Pasar Chowrasta - 5 min walk - 0.5 km
  • Georgetown UNESCO Historic Site - 9 min walk - 0.8 km
  • Cheong Fatt Tze Mansion - 9 min walk - 0.8 km
  • KOMTAR - 12 min walk - 1.1 km
  • Gurney Drive - 19 min walk - 1.6 km

Getting around

  • Penang Sentral - 30 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • ‪Nasi Padang International Hotel - ‬2 min walk
  • ‪Nely’s Passion Heart - ‬1 min walk
  • ‪敦隆餐室 - ‬3 min walk
  • ‪Mak Ee Cafe - ‬5 min walk
  • ‪Nam Seng Coffee Shop - ‬6 min walk

About this property

Museum Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a terrace, and multilingual staff are also featured at the historic Museum Hotel. Self parking is free.

This 3-star George Town hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Museum Hotel offers 29 air-conditioned accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Museum Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 24 for adults and from MYR 20 for children
  • Airport shuttle fee: MYR 60 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town

Frequently asked questions

What is the cancellation policy at Museum Hotel?

Museum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Museum Hotel?

Yep, Museum Hotel has a free self car park.

Are there any beaches close to Museum Hotel?

The closest beach to Museum Hotel is Ferringgi Beach (11 km).

Does Museum Hotel have a pool?

Museum Hotel has a kids' pool.

What makes Museum Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Museum Hotel.

Does Museum Hotel serve breakfast?

Yep, cooked-to-order breakfast is on offer daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Museum Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Museum Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Museum Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Museum Hotel?

No, pets and service animals are not allowed.

Museum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 497 reviews
Rating 8 - Good. 198 out of 497 reviews
Rating 6 - Okay. 33 out of 497 reviews
Rating 4 - Poor. 8 out of 497 reviews
Rating 2 - Terrible. 4 out of 497 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

TV astro not working. Too early knocking noise at 6 am morning.!!!
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Be

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

afrorakda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior are retro, clean, beautiful and so cute.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Stayed 1 night in Jul 2020
Verified

8/10 Good

chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Was good. All the antique concepts. It's bring back to childhood memories.
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Promises, Promises

I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really love the place
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must rate this hotel at 5 stars. Although some facilities are a bit old, all of them are well maintained. The location is perfect and close to many tourists spots. Last but not least, their cat Leo is the best cat in Penang.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Bonne Accueil du receptionniste avec un verre de jus frais super quand tu arrive d'un voyage, hotel original niveau decoration, le petit dejeuné bien
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

geckbee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的酒店 地点也很房便。服务员 全部态度都很好
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Trevligt hotell, bra frukost men tyvärr så är swimingpoolen lite väl liten under 1m djup. Så det är enbart en barnpool
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
A lot of mosquitos and I ended up with bug bites all over my body.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
シャワー等の水圧不足で給湯設備面の不便が感じられる。スタッフのサービスは良い。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Adwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Stayed 2 nights in Jan 2020
Verified

8/10 Good

NLF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
中心地よりやや離れており通りからのアプローチは袋小路状態の場所に位置する。 夜中に徒歩で帰る場合などはその道に全く人気は無く暗いため1人での徒歩には不安を感じる。 フロントの愛想は良いのだが、頼んだ事を引き受けたのに実行しない。(金庫が最初から閉じてロックされていたため使用出来ない) タオルは補充するが何故か古いタオルは回収しない。 トイレットペーパーが切れているのに補充しない。 どれも頼めば良いのだが、上記のように愛想良く引き受けるが実際には行動しない。仕方なく廊下に出ている掃除婦に直接頼む事数回・・良くある東南アジアの中の下レベルのホテル。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary Stay here!!

Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Quaint hotel

Room was a bit small but service was good. Staff were helpful and warm.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Jyh Jiuh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有特色的的飯店
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Stayed 3 nights in Dec 2019