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Buahan, A Banyan Tree Escape

Photo gallery for Buahan, A Banyan Tree Escape

A wooden staircase leading to a building surrounded by lush greenery and palm trees.
Property video
A wooden bathroom with a large mirror, a sink, and a bathtub.
A wooden deck with a canopy bed, a bench, and a hanging light fixture.
A thatched-roof bungalow surrounded by lush greenery and terraced fields.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Air-conditioning
The current price is AU$1,612
includes taxes & fees
9 Sept - 10 Sept

Explore the area

View map
Jl. Banjar Selat, Buahan Kaja, Payangan, Bali, 80572
  • Place, Campuhan Ridge Walk
    ‪48 min drive‬
  • Place, Ubud Palace
    ‪49 min drive‬
  • Place, Ubud Traditional Art Market
    ‪51 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪107 min drive‬

Room options

View all photos for Rainforest Pool Bale

A bedroom with a bed, a nightstand, a mirror, and a view of greenery outside.

Rainforest Pool Bale

  • Mountain view
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Buahan Valley Pool Bale

A spacious bedroom with a large bed, canopy, and a view of the surrounding landscape.

Buahan Valley Pool Bale

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River Valley Pool Bale

A spacious bedroom with a large bed, a bedside table with a lamp, and a mirror above the dresser.

River Valley Pool Bale

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Buahan Valley Pool Bale

A bedroom with a bed, curtains, a nightstand, a lamp, and a view of the outdoors.

Buahan Valley Pool Bale

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Rainforest Pool Bale

A bedroom with a bed, a bedside table, a lamp, and a view of greenery outside.

Rainforest Pool Bale

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for River Valley Pool Bale

A bedroom with a bed, a wooden floor, and a balcony with a railing.

River Valley Pool Bale

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Payangan

A luxury stay in Payangan awaits you at Buahan, A Banyan Tree Escape. You'll be 17.4 km (10.8 mi) from Tegallalang Rice Terrace and 18.1 km (11.2 mi) from Bali Bird Walks. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Open Kitchen, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Botanist Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Payangan hotel include Campuhan Ridge Walk and Ubud Traditional Art Market.

What's nearby

  • Bali Bird Walks - 47 min drive - 21.1 km
  • Campuhan Ridge Walk - 48 min drive - 21.4 km
  • Saraswati Temple - 49 min drive - 22.0 km
  • Ubud Palace - 49 min drive - 22.3 km
  • Ubud Traditional Art Market - 51 min drive - 23.4 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 128 min drive

Restaurants

  • ‪Warung Babi Guling Depot Betty - ‬40 min drive
  • ‪Hidden Garden - ‬46 min drive
  • ‪Sulang Bar - ‬16 min drive
  • ‪Warung Taman Gemitir - ‬47 min drive
  • ‪The Puhu Restaurant & Lounge - ‬17 min drive

About this property

Buahan, A Banyan Tree Escape

Buahan, A Banyan Tree Escape offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Buahan, A Banyan Tree Escape. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Payangan hotel.

  • 1 floor
  • 16 guestrooms or units
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Buahan, A Banyan Tree Escape offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and fireplaces. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Coffee/tea makers and minibars are provided.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Anantara Ubud Bali Resort
Payangan
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
5.0 out of 5, Exceptional, 15 reviews
The price is AU$458
includes taxes & fees
2 Sept - 3 Sept
Anantara Ubud Bali Resort

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Botanist Bar
  • The Open Kitchen

Things to do

  • Bicycle tours
  • Cooking classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • At least 80% organic food
  • Built in 2021
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • 3G smartphone data speed
  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Safe
  • Separate sitting area
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buahan, A Banyan Tree Escape

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 692452 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments and Apple Pay. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Buahan, A Banyan Tree Escape Hotel
Buahan, A Banyan Tree Escape Payangan
Buahan, A Banyan Tree Escape Hotel Payangan

Frequently asked questions

What is the cancellation policy at Buahan, A Banyan Tree Escape?

Buahan, A Banyan Tree Escape offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Buahan, A Banyan Tree Escape?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Buahan, A Banyan Tree Escape on 9 Sept 2026 start from AU$1,612, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Buahan, A Banyan Tree Escape?

Yep, Buahan, A Banyan Tree Escape has a free self car park and free valet parking.

Is there a spa on site at Buahan, A Banyan Tree Escape?

Yep, there is an onsite spa at Buahan, A Banyan Tree Escape. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does Buahan, A Banyan Tree Escape have a pool?

Buahan, A Banyan Tree Escape has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 9:30 PM.

What makes Buahan, A Banyan Tree Escape a romantic place to stay?

A hot tub and couples spa treatments, as well as private pools and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Buahan, A Banyan Tree Escape.

Is Buahan, A Banyan Tree Escape family-friendly?

No, Buahan, A Banyan Tree Escape is an adults-only property.

Are there hot tubs in the rooms at Buahan, A Banyan Tree Escape?

No, but there are deep-soaking baths and private pools in the guestrooms.

Does Buahan, A Banyan Tree Escape serve breakfast?

You bet, free buffet brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Buahan, A Banyan Tree Escape?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Buahan, A Banyan Tree Escape?

Yep, they've got a lounge bar and an onsite restaurant that serves Indonesian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Buahan, A Banyan Tree Escape?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Buahan, A Banyan Tree Escape?

No, pets and service animals are not allowed.

Buahan, A Banyan Tree Escape Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 2 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bronte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magnificent resort in an isolated area of ubud. You feel like you are in the middle of a rainforest and have the whole resort to yourself. Unbelievably good service and really enjoyable food. Highly recommend a stay here for around 3-4 days
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

KIMIHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at Buahan Banyan Tree Escape. Everything was truly outstanding — the room, the trekking experience, yoga, spa, restaurant, and especially the warm hospitality of the staff. I was particularly touched by the exceptional service from Concierge Budi and the manager. I will definitely be back again soon.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and excellent staff We maintained property with excellent view of the forest, jungle There are a lot of non-harmful books, but not many mosquitoes Food was excellent generally excellent Afghani staff Walk down to the waterfall was wonderful for experience that everybody should probably do
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was out of this world. The area, the hotel, everything was amazing!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my wife here for 2 nights and it was truly an amazing experience. The food here was world class , both Widi and Oji made sure we had top service and experiences at the property
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Elric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and above & beyond accommodation experience
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place where memories are made.

This is a fantastic experience. From the minute you arrive, every member of staff goes out there way to make your stay special. The bale was perfect and very comfortable. The attention to detail was amazing. Pool area was lovely and iced water and cool towels were a lovely touch. Food is up there with Michelin star restaurants. Overall a perfect stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with incredible rooms and incredible staff. Nothing was too much effort. Pool was beautiful. Will 100% be back
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buahan is a very lovely place to get pampered and spoiled. The staff is extremely attentive and the place is gorgeous. A very special place to treat yourself to.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with truly exceptional service from start to finish. Some dinner courses were a bit lacking in flavor, while the main dish never disappointed. A small downside was the pool, which is not heated in all the villas.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re a couple of foodies who love quality cocktails and this place just blew our minds. Pretty much everything is locally sourced, which is bonkers considering the huge amount of creations coming from the kitchen and bar. Thanks to chef Sheandy, Arsana (bar) and Budi (butler) for making this an unforgettable experience. Would definitely come back in a heartbeat 10/10
Verified review

10/10 Excellent

Sze Chun Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team is super friendly, caring, and attentive. From check-in at the pavilion and then being escorted to the villa, from daily activity bookings to in-room services, its dining experience. Of course we booked this property for its natural beautiful surroundings. It was a memorable 4-nights retreat, highly recommended!
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning. And all the little extra/attention to details was so amazing. Even with the rain, this spot is unreal. We will be back.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Zeyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Experience

Amazing hotel, with an exceptional customer service which pays attention to details. The Location of the hotel is extremely nice and isolated from the crowds of Ubud. The room panoramic views are unbelievable. I have been to several Banyan Tree properties in the past, but this exceeded all expectations.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel of my life ! Great services and rooms with panoramic view ! In the middle of the jungle…. You feel like an explorator
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Siwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buahan is by far my favorite resort. Every single person there is extremely friendly and passionate about their job! I feel so joyful when I see them enjoying their job and life - Ogi, Asana, Legi, Monica, and others (sorry I forgot your names…). And the view is the best! To me, it’s a very spiritual place that allows you to fully connect with the nature. I look forward to coming back😊
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning environment as if nature hosts you and the staff are kind and experts in their work. The goodness of the recipes with local ingredients were unforgettable. Once in your life I recommend you come to this hotel. It will remain as a worthless experience forever.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of a kind experience

I never write a review, except for now after visiting the banyan tree. One word “amazing” The complete experience was genuine, attentive and heartwarming. This is a true luxury experience at its best! The entire team went for the extra mile to welcome their guests.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Buhuan, we were swept into a world of pure magic. The staff provided impeccable service, anticipating our every need with warmth and attention to detail that made us feel like treasured guests in a hidden paradise. One of the absolute highlights of our stay was Rudy, the botanist and cocktail mastermind. His passion for natural ingredients and innovative mixology turned every drink into a work of art. Whether infusing fresh botanicals, hand-crafting syrups, or customizing flavors to suit our preferences, Rudy didn’t just make cocktails—he created experiences in a glass. Each sip was a testament to his creativity and deep knowledge of nature’s finest flavors, making our cocktail dreams come true in the most extraordinary way. And then there was our casita—out of this world. The design seamlessly blended luxury and nature, with breathtaking views, elegant details, and an atmosphere of total tranquility. It felt like our own private sanctuary, where every sunrise and sunset was more magical than the last. Buhuan is not just a place to stay—it’s an experience, a masterpiece, and a memory that lingers long after you leave. If you have the chance to visit, don’t hesitate—you’ll be enchanted in ways you never imagined.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
This is a truly stunning, unique, and beautiful hotel. It is also not for everyone. For starters, it is adult only and with good reason. They have embraced the "without walls" concept and the villas (or bales) are open to nature. We stayed in a Buahan Valley Pool Bale with incredible vistas over the valley and to the mountains beyond. Falling asleep with the fresh air and waking to the bird song was delightful. It is nature and there are some insects and lizards and birds and spiders, but we were never bothered by any of them. The property itself is gorgeously maintained with lots of native vegetation and the food is incredible, utilizing mostly local and largely plant-based ingredients. The bar program similarly emphasizes local ingredients and a delightful selection of unique cocktails. I could go on and on about the things we enjoyed - the heated pool in our room or the larger infinity pool for the community; the daily discovery programs; the ingenious cooling system above the bed. Most of all though, the people were incredible. All of the staff were incredibly friendly and accommodating, eager to help us have the most remarkable experience possible in their country and at this beautiful property. From foraging for local botanicals to fine-tuning our meals to explaining the unique elements of Balinese hinduism to arranging a late checkout before our 8pm flight, the people at Buahan truly elevated this beautiful and unique hotel to the highest level of travel experience.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: - Hotel is situated in the jungle which allows for a unique and immersive nature experience - The 16 villas are beautiful and spacious, completely open and well equipped with a lot of attention to detail and local craftsmanship - Very private and quiet - Own waterfall and rice field on the property - Complimentary morning yoga - Sustainably sourced, plant-based food from the very own garden and close surroundings Negatives: - The service was extremely friendly but not well organized. They send you a link to a guest portal where you can fill out preferences, arrival time etc. Even though I did it they asked me several times again to fill it in. On arrival they didn’t have the correct info on file and even requested me to send them the booking confirmation from Expedia (which I found a bit odd and never experienced before) - The sheets and towels were not clean. There were stains on almost everything - Turndown service is from 5-7pm. They arrived at 5pm so I asked them to kindly return in 1h as I was just about to take a shower. They said yes but didn’t come back. At 7pm nobody had showed up still - When leaving they said they would send someone for the luggage 10min before I was being picked up. Nobody showed up, my driver had to wait another 15min for the luggage Overall it’s a very unique and beautiful experience with breathtaking views of the jungle. But you have to be into camping and being very close to nature (since they are very eco-friendly they don’t
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夢想生活

標榜沒有門沒有窗的度假村, 位在烏布的山上, 四周自然環境佳, 在那裡住二天, 一點都不想出去, 每天悠閒的起居在其間, 一天包二餐, 70%是當地的蔬食, 廚房每天都能變出花樣, 起床便是每眼綠意, 蟲鳴鳥叫, 也不覺得會有蚊蟲, 房間雖然對外, 但很乾淨, 床舖也舒服, 沒有因為沒有牆而覺得潮濕. 一切都如此美好, 回歸到與自然結合的生活, 很難忘的經驗.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach perfekt. Wer die Abgeschiedenheit sucht, gepaart mit erstklassigem Service und gutem Essen, ist hier an der richtigen Adresse. Wir empfehlen die „above the waterfall Villa“. Man sollte gut zu Fuß sein um die teilweise steilen Wege zu bewältigen. Allerdings gibt es auch einen Jungle-Fahrstuhl, der einiges erleichtert. Vielen Dank dem gesamten Team. Wir kommen auf jeden Fall wieder.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fuldstændig fantastisk sted!

Hvis jeg kunne have givet hotellet 6 stjerner, havde jeg gjort det. Alt var fantastisk, fra vores værelse, til udsigten, til servicen, til de daglige udflugter og til maden. Alt var gennemtænkt ned til den mindste detalje! Restauranten er fuldstændig eminent! De leveret kulinariske oplevelser til hvert eneste måltid!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Einzigartiges Hotel
Stayed 3 nights in Apr 2024