6/10 Okay
Brandon
17 Mar 2025
When I checked in I asked about getting a late check out which was 11:00am and was offered an extra 30mins at no charge but was looking for something more like 1pm and offered to pay but was told they would have to get permission and I could come back and check in the morning. Well the purpose of me asking was because I wasn’t going to be up that early so I just assumed they were going to approve it and stayed in bed. They ended up calling my room and waking me up to let me know I could stay until 1:00pm. I would just recommend the staff have the training or authority to make those decisions. You should be able to tell how booked you are to see if you can make that call or not without having to ask someone who isn’t at work that day.
Brandon
Stayed 1 night in Mar 2025