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Hotel Description

At Hotel Victoria au Lac you'll be within just a 15-minute stroll of Museum of Modern Art and Giancarlo and Danna Olgiati Collection. Highlights at this hotel include free buffet breakfast, a bar/lounge, and a rooftop terrace.

You can enjoy free WiFi, TVs, and free newspapers, featured in all 30 soundproofed rooms. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Safes and desks are also available.

The restaurant, La Terrazza Delle Stelle, serves Mediterranean cuisine and is open for lunch and dinner. Other amenities include 2 restaurants and free WiFi in public areas. Each morning free breakfast is served. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 3-star Paradiso hotel include Lake Lugano and Swissminiatur.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$205* Per night/room 16 May - 17 May

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Panoramic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

About the Hotel Victoria au Lac

Location Riva Paradiso 2b, Paradiso, TI 6902

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Victoria au Lac. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Paradiso hotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • 1 conference room
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lugano (LUG-Agno) (5.6 km / 3.5 mi)
  • Train station: Lugano-Paradiso (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Victoria au Lac offers 30 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hair dryers can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Refrigerator
  • Electric kettle
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

La Terrazza Delle Stelle - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Lord of Tillingdon - This restaurant specializes in Mediterranean cuisine. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.55 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 20 per day
  • Rollaway bed fee: CHF 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Victoria au Lac
  • Hotel Victoria au Lac Paradiso
  • Victoria au Lac
  • Victoria au Lac Paradiso
  • Victoria Au Lac Lugano
  • Hotel Victoria au Lac Hotel
  • Hotel Victoria au Lac Paradiso
  • Hotel Victoria au Lac Hotel Paradiso

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.