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Best Western Palmyra Inn & Suites

Property class: 2.5

Photo gallery for Best Western Palmyra Inn & Suites

A spacious lobby with a high ceiling, a stone fireplace, and a staircase with a black railing.
A clean, modern retail space with wooden paneling, shelves stocked with snacks, a beverage refrigerator, and a clothing rack.
A spacious lobby with a brown sofa, a coffee table, and a dining area with chairs and tables.
A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.
A lobby with a stone fireplace, red patterned chairs, a patterned rug, and a staircase with black railings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$215
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪18 min walk‬
  • Place, Rochester Institute of Technology
    ‪43 min drive‬
  • Place, University of Rochester
    ‪49 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

A hotel room with a bed, desk, chair, television, and a minibar.

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a sofa, armchair, desk, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A bathroom with a freestanding bathtub, a framed picture on the wall, a door, and a red pillow on a chair.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with two beds, a desk, a chair, a television, and a desk lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

About the area

Palmyra

At Best Western Palmyra Inn & Suites you'll be within a 15-minute walk of Smith Family Farm and 2.3 km (1.4 mi) from Wayne County Fairgrounds. Highlights at this hotel include free breakfast, free self-parking and Access to hot tub. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a conference centre and laundry facilities. .In proximity to this Palmyra hotel you'll find Canandaigua Lake.

What's nearby

  • Smith Family Farm - 18 min walk - 1.5 km
  • Canandaigua Lake - 20 min drive - 24.5 km
  • Rochester Institute of Technology - 43 min drive - 59.9 km
  • Strong - 45 min drive - 44.9 km
  • University of Rochester - 49 min drive - 46.7 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Tom Wahl's Newark - ‬13 min drive
  • ‪Dunkin' - ‬8 min drive
  • ‪Starbucks - ‬11 min drive

About this property

Best Western Palmyra Inn & Suites

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. A hot tub, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available.

This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are available for USD 5.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palmyra Inn

Best Western Palmyra Inn

Best Western Palmyra

Palmyra Inn Suites

Best Palmyra & Suites Palmyra

Best Western Palmyra Inn & Suites Hotel

Best Western Palmyra Inn & Suites Palmyra

Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

Is parking available at Best Western Palmyra Inn & Suites?

Yep, Best Western Palmyra Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on 27 Sept 2026 start from AU$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Palmyra Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Palmyra Inn & Suites is a hit with families.

Is there a free airport shuttle available at Best Western Palmyra Inn & Suites?

No, Best Western Palmyra Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Palmyra Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Palmyra Inn & Suites?

No, only service animals are allowed.

Best Western Palmyra Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at for local historical site visits.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu was good
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Rob

Liked: Staff & service, amenities
Great staff but the hotel Is looking run down, and could use some repairs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff. Everything well.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities
Friendly staff; Very willing to help with anything
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Mandie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had hair in tub, spiders in tub.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped us with anything we asked for.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for the value.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I probably wouldn’t stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Brent

Liked: Staff & service
Disliked: Cleanliness
Our room hadn’t been prepared for us-no towels or bath mat. The window sill was dusty and hadn’t been cleaned. The jetted tub was dirty and some parts were loose or not working well. The staff people were friendly and helped where they could. The bed was comfortable. Breakfast was pretty good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, staff was polite and available, breakfast was ready, warm, easy and had many options that were fresh. Quiet area, nice spacious rooms and clean jetted tub. Extra towels in the room and great location!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Friendly staff, information about local attractions, and a comfortable room make this a great place to stay!
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just all ok. The best thing about the room was the AC worked great. The staff seemed indifferent. Cleanliness. Sub Par. I’m just glad it was fro only 1 night.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we encountered was helpful and cheerful! Room and dining area very clean.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Randall

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property was close to sites I wanted to visit however the the property was not well maintained and needed some major updating.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness
Staff was very pleasant. Definitely don’t feel like the rooms were clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities
Room was spotless, Staff was very friendly Thanks
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities
The location was perfect, but the check-in was slow and the bed didn't look like it was made with fresh sheets
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff. Clean room. Quite location 1.5 away from town. Generous breakfast offerings. We would stay here again!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kristen

We enjoyed our stay. The bed was comfortable, but the pull out bed is not. The breakfast was nice. It is a great place to stay while touring history sites in Palmyra. This was our second stay. It was rainy and muddy outside, so the carpets get dirty, but it seems like more could be done to keep the carpet vacuumed.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, large dining area, nice staff
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Kalli

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is old and in need of a refresh. Our first room smelled like wet musty carpet and the staff quickly accommodated a change for us. The breakfast was pretty shabby and not sufficient amounts for the number of guests there. If staying in this exact location matters more than anything, I’d recommend it. If you’d prefer something updated, stay 20 mins away. The staff was very friendly and helpful. And given the age of the building our rom was very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, friendly staff, quiet.
Stayed 1 night in Jun 2025