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Hotel Portofino Mallorca

4.0 star property
Suburban hotel with rooftop terrace and outdoor pool

Photo gallery for Hotel Portofino Mallorca

Food and drink
Lobby
Standard Double Room, Sea View
Bicycling
Daily buffet breakfast (EUR 14 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View map
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, Mallorca, 7007
  • Place, Playa Ciudad Jardín
    ‪3 min walk‬
  • Place, Hospital Sant Joan de Déu Palma de Mallorca
    ‪9 min walk‬
  • Place, FAN Mallorca Shopping
    ‪16 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪5 min drive‬

Room options

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Sea view

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Palma de Mallorca

A family-friendly stay in Palma de Mallorca awaits you at Hotel Portofino Mallorca. Within a 5-minute stroll you'll find Playa Ciudad Jardín and Cala Gamba within a 15-minute walk. Highlights at this hotel include an outdoor swimming pool, a poolside bar and a bar/lounge. .Enjoy the kids' swimming pool and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 8 AM and 11 AM. There's also the convenience of car rentals on site. .Within a 15-minute drive of this 4-property class Es Coll d'en Rabassa hotel, attractions include Port of Palma de Mallorca and Playa de Palma.

What's nearby

  • Son Martorell Nou - 2 min walk - 0.2 km
  • Playa Ciudad Jardín - 3 min walk - 0.3 km
  • Hospital Sant Joan de Déu Palma de Mallorca - 9 min walk - 0.8 km
  • Cala Gamba - 9 min walk - 0.8 km
  • FAN Mallorca Shopping - 16 min walk - 1.4 km

Getting around

  • Palma de Mallorca Son Fuster Station - 6 min drive
  • Son Costa-Son Fortesa Station - 6 min drive
  • Palma de Mallorca (PMI) - 14 min drive

Restaurants

  • ‪Pata Negra Ciutat Jardí - ‬6 min walk
  • ‪El Peñón - ‬6 min walk
  • ‪Bar Pitiüses - ‬5 min walk
  • ‪Cala Canta - ‬1 min walk
  • ‪Safrà21 - ‬2 min walk

About this property

Hotel Portofino Mallorca

Suburban hotel with rooftop terrace and outdoor pool
Hotel Portofino Mallorca offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Portofino Mallorca.

This 4-star Palma de Mallorca hotel is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1965
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Portofino Mallorca offers 65 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number H/875

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

UR Portofino
UR Portofino Hotel
UR Portofino Hotel Palma de Mallorca
UR Portofino Palma de Mallorca
Hotel UR Portofino Palma De Mallorca, Majorca
Hotel Ur Portofino Urban Sea
Hotel UR Portofino Palma De Mallorca Majorca
Hotel UR Portofino Palma de Mallorca
Hotel UR Portofino
Hotel Portofino Mallorca Hotel
Hotel Portofino Mallorca Palma de Mallorca
Hotel Portofino Mallorca Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Hotel Portofino Mallorca?

Hotel Portofino Mallorca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Portofino Mallorca?

Yep, Hotel Portofino Mallorca is a short 4-minute walk from Playa Ciudad Jardín. Fun beach activities include body boarding and sailing.

Does Hotel Portofino Mallorca have a pool?

Hotel Portofino Mallorca has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Hotel Portofino Mallorca family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, it's no surprise that Hotel Portofino Mallorca is a hit with families.

Does Hotel Portofino Mallorca serve breakfast?

Yep, buffet breakfast is offered daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Hotel Portofino Mallorca?

No, Hotel Portofino Mallorca does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Portofino Mallorca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Portofino Mallorca?

No, pets are not allowed.

Hotel Portofino Mallorca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 459 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach and in a quiet laidback area with plenty of restaurants and bars to choose from. Easily accessible to Palma main town by bus (15 minutes). Large shopping Centre also within a 20 minutes walk, as well as local supermarkets. Staff also very warm and welcoming and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah-Jane

Stayed 1 night in Sep 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony room was really nice. The bathroom is a bit small and definitely hard for a couple to manage together in the morning. Good location, quiet area, good food nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really fantastic location, 30 seconds to the beach, fantastic restaurant next door, 7 minutes on the bus to Palma and buses are every 10 minutes or so. Rooms aren’t huge but we had a sea view and little balcony. We chose to buy our own breakfast (pastries) and coffee from a local coffee shop 2 minutes away on the same road and eat on the balcony which was lovely. Bathroom was modern and very clean. Beds are firm and comfortable with quality white cotton bedding. The carpet and headboard showed some signs of wear and could do with an update but nothing to detract from all the positives
Stayed 3 nights in Sep 2025

8/10 Good

ernesto`

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend staying here
Stayed 1 night in May 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to beach and restaurants
Stayed 7 nights in Aug 2025

8/10 Good

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for airport in a residential area
Stayed 1 night in Aug 2025

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael, london

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location very close to beach. Hotel rooms are quite basic. Pool is excellent.
Stayed 2 nights in Jul 2025

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been better if a kettle had been provided in the room. Otherwise everything else was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gaynor

Liked: Room comfort

Clean hotel and friendly staff

Wish I could have stayed longer! X Great location super places to eat close by❤️
Stayed 2 nights in Jul 2025

10/10 Excellent

Graeme

Stayed 3 nights in Jun 2025

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location and people!
Stayed 1 night in Jul 2025

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough for one night layover. In a good location, but parking is hard to find on the street.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine hotel just a few meters from the excellent beach. All the staff are extremely friendly and helpful. Rooms are spacious and facilities are modern. Only had a short stay but would recommend this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

ROGER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small but clean room, helpful staff , swimming pool good, Breakfast ok but could be better , close to the beach
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again we have had another great stay at this lovely hotel. I cant recommend it enough. Its situated in a lovely residential area next to a beautiful beach with views over Palma bay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paula

Stayed 1 night in May 2025

6/10 Okay

Helen

Our room was very tight balcony door couldn’t be open ful & the closet was very tight to the bed. Payed extra for balcony but very tight and wall coloring had a large spot that was not painted.
Stayed 4 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, but if you’re checking in just behind a group, be prepared for a wait. They have only one terminal. Parking is a potential nightmare
Stayed 1 night in May 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , love this hotel, clean nice people , I live in NY I'm very sure I will be back to Portofino❤️
Stayed 2 nights in May 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Aimee

Stayed 1 night in May 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the beach and restaurants
Stayed 2 nights in Apr 2025