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Protur Naisa Palma Hotel

4.0 star property

Photo gallery for Protur Naisa Palma Hotel

Daily full breakfast for a fee
Indoor pool, outdoor pool, pool loungers
Building design
Property entrance
Library

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$461
includes taxes & fees
20 July - 21 July

Explore the area

View map
Carrer de SimĂł Ballester 6, Palma de Mallorca, Illes Balears, 07011
  • Place, La Rambla
    â€Ș6 min walk‬
  • Place, Paseo Maritimo
    â€Ș9 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    â€Ș12 min walk‬
  • Airport, Palma de Mallorca (PMI)
    â€Ș14 min drive‬

Room options

View all photos for Double or Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room

8.8 out of 10
Excellent
(53 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room (1 Adult + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

1 bedroom, premium bedding, down duvets, in-room safe

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Palma de Mallorca

Protur Naisa Palma Hotel places you in the centre of Palma de Mallorca, connected to the convention centre and within just a 15-minute stroll of popular places like Plaza Espana and Cathedral of Santa Maria of Palma. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, gym, sauna and pool loungers. 2153 square feet (200 square metres) of event facilities include 2 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .You'll be 3.5 km (2.2 mi) from Port of Palma de Mallorca and 4.9 km (3 mi) from Cala Mayor Beach with a stay at this 4-property class El Camp d'en Serralta hotel.

What's nearby

  • La Rambla - 6 min walk - 0.6 km
  • Paseo Maritimo - 9 min walk - 0.8 km
  • Plaza Mayor de Palma - 12 min walk - 1.1 km
  • Plaza Espana - 12 min walk - 1.1 km
  • Cathedral of Santa Maria of Palma - 12 min walk - 1.1 km

Getting around

  • Marratxi Poligon Station - 10 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca (PMI) - 19 min drive

Restaurants

  • â€ȘJaime 3 Food & Drinks - ‬4 min walk
  • â€ȘMenut Cafe - ‬4 min walk
  • â€ȘNino’s Kebab - ‬3 min walk
  • â€ȘLa Consentida - ‬1 min walk
  • â€ȘArt & Pan - ‬3 min walk

About this property

Protur Naisa Palma Hotel

Protur Naisa Palma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly Protur Naisa Palma Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 99 guestrooms or units
  • 6 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Protur Naisa Palma Hotel offers 99 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Protur Naisa Palma Hotel?

Protur Naisa Palma Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Protur Naisa Palma Hotel?

As of 6 July 2026, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on 20 July 2026 start from AU$461, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Protur Naisa Palma Hotel?

Yep, Protur Naisa Palma Hotel has a self car park for EUR 18 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Protur Naisa Palma Hotel?

The closest beach to Protur Naisa Palma Hotel is Cala Mayor Beach (3.9 km).

Is there a spa on site at Protur Naisa Palma Hotel?

Yep, there is an onsite spa at Protur Naisa Palma Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Protur Naisa Palma Hotel have a pool?

Protur Naisa Palma Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Protur Naisa Palma Hotel?

Protur Naisa Palma Hotel features a full-service spa, a health club and an outdoor pool.

What makes Protur Naisa Palma Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Protur Naisa Palma Hotel.

Does Protur Naisa Palma Hotel serve breakfast?

Sure does, full brekkie is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Protur Naisa Palma Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Protur Naisa Palma Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Protur Naisa Palma Hotel?

No, pets are not allowed.

Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 499 out of 676 reviews
Rating 8 - Good. 140 out of 676 reviews
Rating 6 - Okay. 23 out of 676 reviews
Rating 4 - Poor. 8 out of 676 reviews
Rating 2 - Terrible. 6 out of 676 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, amenities
Excellent hotel with a great location and superb breakfast.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Nice pool, good food
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

PatrĂ­cia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spotless rooms, friendly service and delicious food.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms, good location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Pertti

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location, cool roof top pool!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made our stay wonderful. We asked if we could connect our Netflix to the tv but they informed us that the casting ability wasn’t working at the moment. They provided us with a laptop and HDMI cable to still enjoy the programs we wanted. All the staff were kind to us and always happy to help with any situation. Would love to come back again â˜ș
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, one of the nicest hotel experiences I had and we felt like home very quickly. Very pleasant staff! We will come back
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Who recommended this hotel 100% ideal spot to explore the city with the added bonus of a rooftop pool, will be back x x xthankyou
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lesley

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Shairoze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, worth another visit

The hotel was fine, the pillows were very flat and uncomfortable. Breakfast excellent value.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ernest

Disliked: Property conditions & facilities
Over all this is a good hotel I would stay here again
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ARKADIUSZ

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely stunning with an incredible variety of food and drink for breakfast. All staff were so friendly and the rooftop bar and pool were great for spending the afternoons.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and cozy room, quiet area, near the bus stop
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Paul Octavian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great pool, the breakfest buffet has a great selection . The location is goog as well
Stayed 2 nights in Jun 2023