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Protur Naisa Palma Hotel

4.0 star property
Beaux Arts hotel connected to the convention centre in Palma de Mallorca with a full-service spa

Photo gallery for Protur Naisa Palma Hotel

Building design
Indoor pool, outdoor pool, pool loungers
Property entrance
Sundeck
Smart TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
The current price is AU$382
includes taxes & fees
19 May - 20 May

Explore the area

Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
  • Plaza Espana
    ‪14 min walk‬
  • Cathedral of Santa Maria of Palma
    ‪15 min walk‬
  • Port of Palma de Mallorca
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪19 min drive‬

Room options

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room (1 Adult + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

1 bedroom, premium bedding, down duvets, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Palma de Mallorca

Protur Naisa Palma Hotel places you in the centre of Palma de Mallorca, connected to the convention centre and within just a 15-minute stroll of popular places like Plaza Espana and Plaza Mayor de Palma. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, gym, sauna and pool loungers. 2153 square feet (200 square metres) of event facilities include 2 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .You'll be 1.2 km (0.7 mi) from Cathedral of Santa Maria of Palma and 3.5 km (2.2 mi) from Port of Palma de Mallorca with a stay at this 4-property class El Camp d'en Serralta hotel.

What's nearby

  • La Rambla - 6 min walk - 0.5 km
  • Plaza Espana - 14 min walk - 1.2 km
  • Plaza Mayor de Palma - 14 min walk - 1.2 km
  • Cathedral of Santa Maria of Palma - 15 min walk - 1.2 km
  • Port of Palma de Mallorca - 7 min drive - 4.3 km

Getting around

  • Marratxi Pont d Inca Station - 8 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca (PMI) - 19 min drive

Restaurants

  • ‪Restaurante Mambo - ‬3 min walk
  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Ginbo - ‬4 min walk
  • ‪Brassclub - ‬3 min walk
  • ‪Öa - ‬4 min walk

About this property

Protur Naisa Palma Hotel

Beaux Arts hotel connected to the convention centre in Palma de Mallorca with a full-service spa
Protur Naisa Palma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly Protur Naisa Palma Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 99 guestrooms or units
  • 6 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Protur Naisa Palma Hotel offers 99 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures.

Languages

Catalan, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 18 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Protur Naisa Palma Hotel?

Protur Naisa Palma Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Protur Naisa Palma Hotel?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on 19 May 2025 start from AU$370.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Protur Naisa Palma Hotel?

Yep, Protur Naisa Palma Hotel has a self car park for EUR 18 per night. Onsite parking is limited.

Are there any beaches close to Protur Naisa Palma Hotel?

The closest beach to Protur Naisa Palma Hotel is Cala Mayor Beach (3.9 km).

Is there a spa on site at Protur Naisa Palma Hotel?

Yep, there is an onsite spa at Protur Naisa Palma Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Protur Naisa Palma Hotel have a pool?

Protur Naisa Palma Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Protur Naisa Palma Hotel?

Protur Naisa Palma Hotel features a full-service spa, a health club and an outdoor pool.

What makes Protur Naisa Palma Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Protur Naisa Palma Hotel.

Does Protur Naisa Palma Hotel serve breakfast?

Sure does, full brekkie is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Protur Naisa Palma Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Protur Naisa Palma Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Protur Naisa Palma Hotel?

No, pets are not allowed.

Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 599 reviews
Rating 8 - Good. 130 out of 599 reviews
Rating 6 - Okay. 21 out of 599 reviews
Rating 4 - Poor. 8 out of 599 reviews
Rating 2 - Terrible. 6 out of 599 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noriko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and cozy room, quiet area, near the bus stop
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was modern, clean and quiet. The reception staff were very helpful. The breakfast buffet had lots of choice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nora Gabriella

Stayed 4 nights in Oct 2024

10/10 Excellent

Shairoze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonas Lindgaard Bach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Iwona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

rosa-maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alex

Stayed 5 nights in Jul 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachael

Stayed 3 nights in Jul 2024

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Stayed 3 nights in Jun 2024

10/10 Excellent

Greta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff. Lovely rooftop pool.
Stayed 2 nights in May 2024

6/10 Okay

maria, ponce

Stayed 3 nights in May 2024

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing and so helpful. I felt safe and relaxed here. I would recommend this property to those who are LGBT which is always a concern when traveling. Wonderful place! My wife and I enjoyed the breakfast in the morning and sauna very much.
Stayed 5 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to like and absolutely nothing to grumble about. Super hotel and would certainly return. Many thanks
Stayed 2 nights in Apr 2024

8/10 Good

Ernest

Disliked: Property conditions & facilities
Over all this is a good hotel I would stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Breda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Break away

The hotel was lovely and spotless. Staff very helpful and if you needed anything you just had to ask for help. The only thing was they didn’t have a restaurant for night time so you had to book somewhere to eat.
Stayed 4 nights in Feb 2024

8/10 Good

Harriet

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Margarita

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024