Padawan accommodation from AU$57

Can’t think of anything.

This is a fabulous hotel . The welcome we received when checking in was wonderful . We received an unexpected upgrade to Riverview room which was amazing . We had views all along the beautiful waterfront . Which was stunning when nightfall came and all the area lit up with a myriad of coloured lights . The breakfast was plentiful and delicious !We also ate in the Riverview Cafe and had coffee downstairs in coffee shop area .food and drinks at both were exceptionally good . The staff throughout the hotel were warm , friendly and exceedingly helpful The premises were spotlessly clean and well cared for . It had a quiet calm ambience throughout . It certainly is a 5 Star hotel which gave us a 5 Star visit to Kuching .

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.