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Hotel Description

The Waterfront Hotel places you in the center of Kuching, connected to a shopping center and within a short 5-minute stroll of Plaza Merdeka and Sarawak Museum. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 208 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, free bottled water, safes, and hair dryers are available.

The café, Cafe Via Mare, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center and kids' swimming pool. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Kuching hotel include Golden Anniversary Bridge and Chinese History Museum.

Deluxe Twin (Compound View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$75* Per night/room 26 Jan. - 27 Jan.

Premier King (River View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Family (City View)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Club Floor Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Floor Family (City View)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Deluxe Family (Compound View)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

The Waterfront Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Waterfront Hotel

Everyone (1)
4 out of 5

Posted by on 26 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

27 Nov. 2018 by Stefanie

Dear Guest, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are happy to read that you enjoyed our hotel. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Stefanie

Property Features

The Waterfront Hotel offers its guests an indoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly The Waterfront Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Free self parking is available. This 4-star Kuching hotel is smoke free.

  • 208 guestrooms or units
  • 7 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Kuching Intl. Airport (KCH) (9.9 km / 6.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Cafe Via Mare - This café serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Waterfront Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterfront Hotel Kuching
  • Waterfront Kuching
  • The Waterfront Hotel Hotel
  • The Waterfront Hotel Kuching
  • The Waterfront Hotel Hotel Kuching

You should know

  • The Waterfront Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.