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The Waterfront Hotel

4.0 star property
Central Kuching hotel connected to a shopping centre, steps from Plaza Merdeka

Photo gallery for The Waterfront Hotel

Indoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
The current price is AU$144
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Place, Plaza Merdeka
    ‪1 min walk‬
  • Place, Kuching Waterfront
    ‪3 min walk‬
  • Place, Kuching City Mosque
    ‪7 min walk‬
  • Airport, Kuching (KCH-Kuching Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Twin Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Compound View

  • Sleeps 2

View all photos for Deluxe Family Room with Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with Compound View

  • Sleeps 4

View all photos for Junior King Suite with Compound View

Premium bedding, minibar, in-room safe, desk

Junior King Suite with Compound View

  • Sleeps 2

View all photos for Premier Twin Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room with City View

  • Sleeps 2

View all photos for Premier Twin Room With River View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room With River View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premier King Room With River View

Premium bedding, minibar, in-room safe, desk

Premier King Room With River View

  • Sleeps 2

View all photos for Premier Family Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Family Room with City View

  • Sleeps 4

View all photos for Club Floor Twin Room

Premium bedding, minibar, in-room safe, desk

Club Floor Twin Room

  • Sleeps 2

View all photos for Club Floor King Room

Premium bedding, minibar, in-room safe, desk

Club Floor King Room

  • Sleeps 2

View all photos for Club Floor Family

Premium bedding, minibar, in-room safe, desk

Club Floor Family

  • Sleeps 4

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • Sleeps 3

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • Sleeps 2

View all photos for Deluxe King Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room With Compound View

  • Sleeps 2

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King (River View)

Premier King (River View)

Premier King (River View)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Floor Twin

Club Floor Twin

Club Floor Twin

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor King

Club Floor King

Club Floor King

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
Free bottled water
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bidet
Hairdryer
2 bathrooms
  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bidet
Hairdryer
2 bathrooms
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Brooke Loft Suite

Premium bedding, minibar, in-room safe, desk

Brooke Loft Suite

  • Sleeps 4

View all photos for Nisa Addina Suite

Premium bedding, minibar, in-room safe, desk

Nisa Addina Suite

  • Sleeps 2

View all photos for Premier King Suite With City View

Premium bedding, minibar, in-room safe, desk

Premier King Suite With City View

  • Sleeps 2

View all photos for Waterfront Premier King Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

  • Sleeps 2

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • Sleeps 3

View all photos for Premier King Room With City View

Premium bedding, minibar, in-room safe, desk

Premier King Room With City View

  • Sleeps 2

About the area

Kuching

The Waterfront Hotel places you in the centre of Kuching, connected to a shopping centre and within a short 5-minute stroll of Plaza Merdeka and Kuching Waterfront. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The café, Cafe Via Mare, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Kuching hotel include Golden Anniversary Bridge and Sarawak Museum.

What's nearby

  • Plaza Merdeka - 1 min walk - 0.0 km
  • Kuching Waterfront - 3 min walk - 0.3 km
  • Kuching City Mosque - 7 min walk - 0.6 km
  • Sarawak Museum - 7 min walk - 0.6 km
  • Fort Margherita - 10 min walk - 0.9 km

Getting around

  • Kuching (KCH-Kuching Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Lau Ya Keng (阳春台 or 上帝庙food court) - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Curry House Carpenter Street - ‬1 min walk

About this property

The Waterfront Hotel

Central Kuching hotel connected to a shopping centre, steps from Plaza Merdeka
The Waterfront Hotel offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The business-friendly The Waterfront Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Kuching hotel is smoke free.

  • 208 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

View from room
Hilton Kuching
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 689 reviews
The price is AU$164
includes taxes & fees
9 Nov - 10 Nov
Hilton Kuching

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 8 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to February 28 2026 (dates subject to change):
  • Business centre
  • Fitness facilities
The property will be renovating from 1 September 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 85 for adults and from MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

Frequently asked questions

What is the cancellation policy at The Waterfront Hotel?

The Waterfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Waterfront Hotel?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at The Waterfront Hotel on 30 Oct 2025 start from AU$144.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Waterfront Hotel?

Yep, The Waterfront Hotel has a free self car park.

Are there any beaches close to The Waterfront Hotel?

The closest beach to The Waterfront Hotel is Pantai Pasir Panjang (15.7 km).

Does The Waterfront Hotel have a pool?

The Waterfront Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes The Waterfront Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Waterfront Hotel.

Does The Waterfront Hotel serve breakfast?

Yep, buffet breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Waterfront Hotel?

No, but there's an airport shuttle that runs from 8 AM - 8 PM at scheduled times for a fee.

Is there a bar or restaurant at The Waterfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Waterfront Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Waterfront Hotel?

No, pets and service animals are not allowed.

The Waterfront Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 325 out of 599 reviews
Rating 8 - Good. 210 out of 599 reviews
Rating 6 - Okay. 48 out of 599 reviews
Rating 4 - Poor. 11 out of 599 reviews
Rating 2 - Terrible. 5 out of 599 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nilesh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Very tired property

Terrible check in experience , huge suite but extremely tired , free standing bathtub which was not fixed to the floor . Dirty carpet , windows not closing very well or with screws. Tired hotel, definitely not 5 or 4 star property. Limited buffet , forget the croissants , impossible to eat …
Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Stayed 3 nights in Jul 2025

10/10 Excellent

Khairiana

Liked: Cleanliness, amenities, property conditions & facilities
Has always been my stay when in Kuching
Stayed 5 nights in Jun 2025

8/10 Good

David, Applecross

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a club room. Very easy checkin via the club lounge. Room was clean and comfortable and quiet. View over the river from the club lounge was beautiful. Cocktail hour 5-7pm had good quality food, including local food options to try, and reasonable quality wines. Direct access to shopping mall and easy walk to Chinatown and restaurants
Club lounge
View from club lounge
Stayed 2 nights in Jun 2025

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is so accessible and my choice of stay when I am in kuching.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very helpful staff. Rooms are looking a little dated but they are large and very comfortable. Great bed. Very good breakfast. A little black mould around the shower that should be removed. But this is a minor flaw for an otherwise excellent hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Jae, Smiths

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - lovely rooms!
Stayed 2 nights in May 2025

8/10 Good

Khairul Khalil

Stayed 1 night in Apr 2025

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sp convenient and staff are amazing
Stayed 6 nights in Apr 2025

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the shopping mall so it's really convenient. We really enjoyed the club lounge (staff there is really nice!) and they even provide the airport transfer for free which is a big plus. We didn't expect too much of the hotel but the hotel is much nicer than the photo on their website. We strongly recommend to stay the club room if your budget allowed.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Can’t fault any aspect of the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, so close to the waterfront promenade. Don't forget to visit the pool!
Stayed 7 nights in Mar 2025

6/10 Okay

Kazunori

Business traveller
I stayed short, so I have nothing especially.
Stayed 1 night in Mar 2025

10/10 Excellent

Lai Mun

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Very nice and staff friendly. Perfect location and highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

INHO

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, amenities
Lovely place to stay. Lovely staff who were very helpful. The pool however was closed when we were there for maintenance and then a private party which was very disappointing.
Stayed 3 nights in Feb 2025

8/10 Good

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

chang lee

Stayed 5 nights in Dec 2024

10/10 Excellent

Bojun

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to very nice areas for food, walks, etc. Staff were very friendly and helpful. I really enjoyed my time at the Waterfront hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Khairiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Mall just below and easy to get food.
Stayed 7 nights in Dec 2024

8/10 Good

Vonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall. We spent 13 nights there and enjoyed our stay very much.
Stayed 5 nights in Dec 2024

8/10 Good

Vonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the hotel at the waterfront and above the Merkada shopping centre. Very friendly and helpful staff. We stayed on the executive floor with all day access to the lounge. They offered a sufficient breakfast in the lounge but had limited choices for a vegetarian diet in the evening. It looked like a great menu for meat eaters though for hors d’oeuvres. Also, happy hour was restricted to wine and beer. Beautiful views from our room and lounge.
Stayed 7 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel - friendly staff reflect Kuching itself. Amazing room service, access to shopping mall in hotel, great views, amazing breakfast buffet, I want to go back ! Only small complaint might be that the elevators are slow and get busy with shopping mall users, wedding and conference guests, etc - but don't let this small matter deter you from staying here !