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4.7 out of 5

"Enjoyed the view. Room was nice and clean, bathroom quite large. " More

By a verified traveller on Sat 16 Mar 2019

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Hotel Description

A luxury stay in the heart of Kuching awaits you at Pullman Kuching. Within just a 10-minute stroll, you'll find Tun Jugah Shopping Center and Riverside Shopping Complex. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy free WiFi, satellite TV, and separate bathtubs and showers, featured in all 389 rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include jetted tubs and free toiletries. Coffee/tea makers, free bottled water, and in-room massages are also available.

A day of pampering can include hot stone massages, facials, and body treatments along with access to the sauna and spa tub. The restaurant, Puzzle, is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club, spa tub, and sauna. Conference space, a meeting room, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of airport drop-off service.

Places within a 15-minute walk of this 4.5-star Kuching hotel include Plaza Merdeka and Kuching Waterfront.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Single Beds (Executive Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Pullman Kuching ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Kuching

Everyone (2) Couples (2) Family (4)
5 out of 5
Enjoyed the view. Room was nice and clean, bathroom quite large.

Posted by on 16 Mar. 2019

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Comment from Hotel Management

16 Mar. 2019 by Bob Richeal Sibat

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

4 out of 5
Pros: View, bathroom and room size
Cons: No towels at pool a few times, no pool food or drink service
Location: Close to everything
Facilities: Modern, Great rooms; Value: Great deal; Service: Below average; Ask for high floor away from lifts

Posted by , from Australia - WA - Regional WA on 21 Jul. 2014

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5 out of 5
Pros: Restaurants great value
Cons: WIFI was very unreliable and most of the time non existent
Location: Outstanding
Facilities: Typical; Value: Great deal; Service: Respectful; Cleanliness: Pleasant;

Posted by , from Australia - NSW - Sydney on 7 May 2014

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5 out of 5
Pros: Good-sized bed and large bathroom with quality fittings
Cons: No Wi-Fi except in public areas, no powerpoint in bathroom
Location: Good views
Facilities: Modern; Value: Affordable; Service: Courteous; Close to Top Spot seafood restaurant, a real experience!

Posted by , from Australia - ACT - Canberra on 19 Aug. 2013

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5 out of 5
Pros: Swimming pool and tv program
Cons: No.
Location: Good views
Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Beautiful;

Posted by , from Malaysia on 27 Nov. 2012

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4 out of 5
Pros: Great sleep after a tired day's outing!
Cons: Nothing
Location: Great, Close to everything, Good views
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Pleasant; Very helpful staff ever willing to help when guests are in doubt.

Posted by , from Australia - NSW - Sydney on 8 Oct. 2012

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4 out of 5
Pros: Spacious room, views, location
Cons: It's on top of a steep hill so walking home after a busy day was tiring. It's a business hotel so probably not best for single travellers.
Location: Close to everything, Good views
Value: Affordable; Service: Courteous; Cleanliness: Spotless;

Posted by , from Australia - WA - Perth on 21 Jul. 2012

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5 out of 5
Pros: Beautiful beds & pillows
Cons: Expensive Drinks
Restaurant expensive but good food & selection go to Top Spot nearby

Posted by , from Australia - NSW - Sydney on 3 Jun. 2012

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5 out of 5
Pros: Very nice hotel, friendly staff, very modern
Location: Good views
Facilities: Brand new; Value: Economical; Service: Professional; Cleanliness: Beautiful;

Posted by , from Australia - WA - Perth on 16 Apr. 2012

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Property Features

Pullman Kuching offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A spa tub, a sauna, and a terrace are also featured at the luxury Pullman Kuching. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4.5-star Kuching hotel.

  • 389 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Kuching Intl. Airport (KCH) (9.5 km / 5.9 mi)
  • Property shuttles: Airport drop-off

Room Amenities

Pullman Kuching offers 389 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Bathrooms are partially open
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Puzzle - This restaurant serves breakfast, lunch, and dinner.

Nu Er Hong - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Cribs (infant beds) are available for MYR 50.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

  • Number of children who can stay for free – 10
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 52 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 95 per vehicle
  • Crib (infant bed) fee: MYR 50.0 per stay
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuching Pullman
  • Pullman Hotel Kuching
  • Pullman Kuching
  • Pullman Kuching Hotel Kuching
  • Pullman Kuching Sarawak
  • Pullman Kuching Hotel
  • Pullman Kuching Sarawak
  • Pullman Kuching Hotel
  • Pullman Kuching Kuching
  • Pullman Kuching Hotel Kuching

You should know

  • Pullman Kuching offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.