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Shangri-La Mactan, Cebu

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Shangri-La Mactan, Cebu

2 outdoor pools, pool loungers
Front of property
5 restaurants, breakfast served
Indoor wedding
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$377
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Shrine
    ‪7 min walk‬
  • Place, Lapu-Lapu Monument
    ‪8 min walk‬
  • Place, Magellan Monument
    ‪8 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial sea view

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Partial sea view

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Garden view

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Garden view

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Partial ocean view

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(30 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Garden view

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Garden view

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Hairdryer
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Beach view

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 61 sq m
  • Sleeps 4
  • 2 Single Beds
  • Resort view

View all photos for Family Room, 2 Single Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds (Ocean Wing Premier )

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds
  • Garden view

View all photos for Suite, 1 King Bed (Mactan)

Suite, 1 King Bed (Mactan)

Suite, 1 King Bed (Mactan)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial sea view

View all photos for Suite, 1 King Bed (Main Wing Veranda)

Suite, 1 King Bed (Main Wing Veranda)

Suite, 1 King Bed (Main Wing Veranda)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 105 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial sea view

View all photos for Panoramic Room, 2 Single Beds (Ocean Wing)

Panoramic Room, 2 Single Beds (Ocean Wing)

Panoramic Room, 2 Single Beds (Ocean Wing)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Ocean view

View all photos for Panoramic Suite, 2 Single Beds (Ocean Wing)

Panoramic Suite, 2 Single Beds (Ocean Wing)

Panoramic Suite, 2 Single Beds (Ocean Wing)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds
  • Ocean view

About the area

Lapu-Lapu

A luxury stay in Lapu-Lapu awaits you at Shangri-La Mactan, Cebu. Within steps you'll find CHI, The Spa and Mactan Shrine within a 10-minute stroll. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Chi can include Thai massages and prenatal massages along with detox wraps, body wraps and aromatherapy. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site gym and kids' club. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Within a 30-minute drive of this 5-property class Lapu-Lapu resort, attractions include SM City Cebu and Ayala Center.
View more Resorts in Lapu-LapuOpens in a new window

What's nearby

  • CHI, The Spa - 2 min walk - 0.2 km
  • Mactan Shrine - 7 min walk - 0.6 km
  • Lapu-Lapu Monument - 8 min walk - 0.7 km
  • Magellan Monument - 8 min walk - 0.7 km
  • The Mactan Newtown - 13 min walk - 1.1 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Street Burger Gordon Ramsay - ‬17 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Gordon Ramsey Fish and Chips - ‬18 min walk
  • ‪Bar Samurai & Geisha Lounge - ‬15 min walk

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

  • 530 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

Restaurant
Sheraton Cebu Mactan Resort
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 387 reviews
The price is AU$350
includes taxes & fees
12 Feb - 13 Feb
Sheraton Cebu Mactan Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Mactan, Cebu?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Shangri-La Mactan, Cebu on 11 Feb 2026 start from AU$376.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Mactan, Cebu?

Yep, Shangri-La Mactan, Cebu has a free self car park.

Are there any beaches close to Shangri-La Mactan, Cebu?

Yep, Shangri-La Mactan, Cebu is a short 17-minute walk from The Mactan Newtown Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find motor boats.

Is there a spa on site at Shangri-La Mactan, Cebu?

Yep, Chi is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Shangri-La Mactan, Cebu have a pool?

Shangri-La Mactan, Cebu has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Shangri-La Mactan, Cebu have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu features a private beach, 2 outdoor pools and a full-service spa.

What makes Shangri-La Mactan, Cebu a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Mactan, Cebu.

Is Shangri-La Mactan, Cebu family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Mactan, Cebu is a hit with families.

Does Shangri-La Mactan, Cebu serve breakfast?

Yeah, full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Mactan, Cebu?

No, Shangri-La Mactan, Cebu does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Mactan, Cebu?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Mactan, Cebu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Mactan, Cebu?

No, pets are not allowed.

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 806 out of 1081 reviews
Rating 8 - Good. 175 out of 1081 reviews
Rating 6 - Okay. 55 out of 1081 reviews
Rating 4 - Poor. 19 out of 1081 reviews
Rating 2 - Terrible. 26 out of 1081 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Norie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Fe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the lush garden but the rooms are a little dated and lacks that luxurious feel. However, the view was beautiful!
Stayed 4 nights in Oct 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
This resort is old needs renovation , for the price its not worth it
Stayed 1 night in Oct 2025

10/10 Excellent

Henson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

GLENN, Boulder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back!
Stayed 1 night in Oct 2025

10/10 Excellent

MATTHEW

Stayed 3 nights in Oct 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical property and resort. Expansive and very well maintained. Numerous pools and other activities. Overall peaceful and quiet ambience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabrielle Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, hospitable and pleasant staff, clean room and excellent service!
Stayed 1 night in Oct 2025

8/10 Good

Leonida

Stayed 5 nights in Sep 2025

10/10 Excellent

Linda, Ottawa

Travelled with family
Liked: Cleanliness, amenities
The view was spectacular. I could see the ocean, the pools, and beautiful grounds from my balcony. We tried several restaurants, all of which were fabulous. Our favorite was Tea of Spring. Thexstaff were very attentive and the food was outstanding. I had a traditional Philippine massage at Chi Spa. It lasted 2 hours and left me very relaxed and feeling uplifted snd rejuvenated.
Stayed 3 nights in Oct 2025

8/10 Good

Keith, Tubod

Liked: Staff & service
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Lobby Lounge in Shangri-La Hotel provide an exceptional experience. They are consistently warm, attentive, and professional, creating a welcoming atmosphere from the moment you arrive. Service is prompt yet never rushed, with genuine smiles and thoughtful gestures that make guests feel valued. Their knowledge of the menu and ability to anticipate needs adds a personal touch, elevating the overall experience. It’s clear that the team takes pride in ensuring every visit is both relaxing and memorable.
Stayed 9 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 5 nights in Sep 2025

6/10 Okay

Daisy

Liked: Cleanliness, staff & service
Its very expensive.Unlike other hotel they're free kayak for one hour,free welcome drinks and etc.
Stayed 1 night in Sep 2025

10/10 Excellent

HIROO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Clarence, Bowie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and stay was amazing everything as expected from the description
Stayed 4 nights in Aug 2025

10/10 Excellent

Cyril

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice private beach, was so worth it. loved the fishes being so nearby
Stayed 4 nights in Aug 2025

10/10 Excellent

Feme Carmel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for staycation and relaxation!

Excellent! Clean rooms although a bit old now. I think it needs some upgrading especially the bathroom. Television is a bit outdated as well. Quiet air-conditioning and perfect nice temperature inside the room. Massive hotel with lots of restaurants to choose from and activities to do. Very pleasant garden, nice beach and resort. Perfect for staycation and relaxation or to celebrate occasions. Courteous, friendly, and helpful staff. Overall experience is wonderful! Highly recommend.!
Stayed 1 night in Sep 2025

8/10 Good

nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good experience for my family esp for my daughters who were there for the first time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wife and I stayed at the Shangri-la from August 25th to September 7th. We had no previous experience at a resort setting and so did know what an awesome experience shangri-la would be. From the hotel staff that welcomed you in when you stepped out of the cab to really all the men and woman who work there. Everyone was so friendly and accommodating. From the hotel greeters and security, the front desk, the serving staff in all the restaurants, and the people who clean your room. They all made me feel like family. The customer service was exceptional. I now understand that the Shangri-la is a step above the rest! There is so much to do at the hotel grounds alone that the kids and yourself can enjoy that really only you can limit your experience. My wife and I would highly recommend the Shangri-la to anyone and everyone we can. The stay was again exceptional, and thank you for everything you did for my wife and myself. See you again soon lol!
Stayed 13 nights in Aug 2025

10/10 Excellent

Norma, Fairborn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and is very clean. Staff are friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marishiela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This s our 4th time stay. The breakfast choice is exceptional. Ambience is amazing.
Our happy place
Stayed 1 night in Sep 2025

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, amenities
The place’s clean. Breakfast was delicious. The staff were very attentive to our needs. They are friendly and polite. My husband and I had a very relaxing stay. We were there for 2 night. We even got to play tennis.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ever.
Stayed 2 nights in Aug 2025