Shangri-La Mactan, Cebu

5.0 star property

Photo gallery for Shangri-La Mactan, Cebu

2 outdoor pools, pool loungers
Indoor wedding
Banquet hall
5 restaurants, breakfast served
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$331
includes taxes & fees
18 May - 19 May

Explore the area

View map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, CHI, The Spa
    ‪2 min walk‬
  • Place, Mactan Shrine
    ‪10 min walk‬
  • Place, Magellan Monument
    ‪12 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬

Room options

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(19 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds, Sea View

9.0 out of 10
Wonderful
(17 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(36 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

Ocean Wing Panorama Suite King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(16 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Main Wing Deluxe Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • Resort view
  • 61 sq m
  • Sleeps 4
  • 2 Single Beds

Family Room, 2 Single Beds (Ocean Wing Premier )

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Suite, 1 King Bed (Mactan)

  • Partial sea view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Main Wing Veranda)

  • Partial sea view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

Panoramic Suite, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds

About the area

Lapu-Lapu

A luxury stay in Lapu-Lapu awaits you at Shangri-La Mactan, Cebu. Within steps you'll find CHI, The Spa and Mactan Shrine within a 10-minute stroll. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Chi can include Thai massages and prenatal massages along with detox wraps, body wraps and aromatherapy. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site gym and kids' club. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Within a 20-minute drive of this 5-property class Lapu-Lapu resort, attractions include Jpark Island Waterpark and SM City Cebu.

What's nearby

  • CHI, The Spa - 2 min walk - 0.2 km
  • Mactan Shrine - 10 min walk - 0.9 km
  • Magellan Monument - 12 min walk - 1.0 km
  • Lapu-Lapu Monument - 13 min walk - 1.2 km
  • The Mactan Newtown - 20 min walk - 1.7 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Street Burger Gordon Ramsay - ‬17 min walk
  • ‪Gordon Ramsey Fish and Chips - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Bar Samurai & Geisha Lounge - ‬15 min walk

About this property

Shangri-La Mactan, Cebu

Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

  • 530 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Mactan, Cebu?

As of 27 Apr 2026, prices found for a 1-night stay for 2 adults at Shangri-La Mactan, Cebu on 18 May 2026 start from AU$331, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Mactan, Cebu?

Yep, Shangri-La Mactan, Cebu has a free self car park.

Is there a spa on site at Shangri-La Mactan, Cebu?

Yep, Chi is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Shangri-La Mactan, Cebu have a pool?

Shangri-La Mactan, Cebu has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Shangri-La Mactan, Cebu have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu features a private beach, 2 outdoor pools and a full-service spa.

What makes Shangri-La Mactan, Cebu a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Mactan, Cebu.

Is Shangri-La Mactan, Cebu family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Mactan, Cebu is a hit with families.

Does Shangri-La Mactan, Cebu serve breakfast?

Yeah, full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Mactan, Cebu?

No, Shangri-La Mactan, Cebu does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Mactan, Cebu?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Mactan, Cebu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Mactan, Cebu?

No, pets are not allowed.

Shangri-La Mactan, Cebu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 838 out of 1108 reviews
Rating 8 - Good. 177 out of 1108 reviews
Rating 6 - Okay. 51 out of 1108 reviews
Rating 4 - Poor. 18 out of 1108 reviews
Rating 2 - Terrible. 24 out of 1108 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Rhea Joyce Ann

Travelled with family and small children
Liked: Cleanliness, amenities
The room is clean and the staff is very friendly but the hair dryer didn’t work 😌
Stayed 1 night in Jan 2026

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and hardworking people ,
Stayed 6 nights in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Although the room needs some minor updating, everything else is perfect!
Stayed 2 nights in Jan 2026

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done , Best Buy
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. I have never seen a breakfast buffet like they had. The staff was awesome. The amenities were fantastic and affordable (the ones that weren't free). They provided so many things at no extra charge, I was truly blown away. I cannot wait for our next visit. I recommend spending a little more and getting an ocean view room, it was like being in paradise waking up to that view every morning.
Stayed 3 nights in Jan 2026

10/10 Excellent

YOUNG RAN

Stayed 2 nights in Dec 2025

2/10 Terrible

Rosita

Disliked: Cleanliness, property conditions & facilities
Really disappointed with our room. Yes nice view however there was a moldy smell coming from the aircon. They switched us to another room, but the process took forever and it’s like the staff doesn’t know who’s on first. We had to wait outside in the hallway for 30 mins for someone to help us with our luggage. I think this property has gone downhill. The food at the breakfast buffet was not good either. I’m sorry but we will not be staying here anymore. They need to check all rooms prior to letting guests stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher, Clarence Center

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge resort, popular with Korean guests. Comfortable, although a bit dated suite with a nice ocean view (unfortunately, it was rainy). Breakfast buffet with many good options, although very crowded. Much more quiet in the club lounge on the eighth floor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a partial pool view, wifi was good
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Ronak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel. Lovely staff. The marine conservation efforts are outstanding.
Stayed 4 nights in Dec 2025

8/10 Good

Bienvenido

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff/service were excellent. The room was a little less desirable than I expected. I was in the Ocean Wing which appears to be the older part of the hotel. The rooms were also a bit noisy off from the elevator and in a high traffic area. The main breakfast area was fantastic we went early to beat the rush. The snorkeling along the shore was the highlight of our trip.
Stayed 4 nights in Dec 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Room was good but looks very tired.. needs some updates.. staff were great and courteous..
Stayed 2 nights in Jan 2026

8/10 Good

KARLO, Palm Beach Gardens

Stayed 3 nights in Jan 2026

10/10 Excellent

Regina

Stayed 4 nights in Dec 2025

4/10 Poor

Christophe Dominique, Squamish

Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025

2/10 Terrible

Munkhnasan

Disliked: Property conditions & facilities
First night still charged with no show despite flight delay no response on the trip notifications. Very old property (33 years!) - very scary facade fallout at the breakfast entrance. Lucky no one was underneath it. My daughter cut her heel in the pool by uneven tile. Nurses seem amateur with no experience. Room keys never working! The list goes on :-(
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
We had a great time and staff are very nice
Stayed 1 night in Dec 2025

6/10 Okay

Yewon

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Great resort! Would come back
Stayed 2 nights in Dec 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Amenities
Staff were lovely, breakfast amazing. Was a great stay! Negatives were the most uncomfortable sunbeds on the beach and rooms are very dated and tatty
Stayed 2 nights in Dec 2025

10/10 Excellent

May

Stayed 2 nights in Nov 2025

10/10 Excellent

Vielka Louise

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I highly recommend Shangri-la for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next vacation.
Stayed 1 night in Dec 2025