See all properties
Save

The Westin Siray Bay Resort & Spa, Phuket

5.0 star property

Photo gallery for The Westin Siray Bay Resort & Spa, Phuket

Exterior
Creator video - submitted by Nina Panda
On the beach, sun-loungers, beach umbrellas, beach towels
Premium bedding, down duvets, minibar, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Restaurant
  • Air-conditioning
The current price is AU$147
includes taxes & fees
14 May - 15 May

Explore the area

View map
21/1, 21/3, 21/4, 21/6 Moo 1,, T, Rasada, Ratsada, Phuket, 83000
  • Place, Koh Sirey Temple
    ‪19 min walk‬
  • Place, beach near Sea Gypsy Village
    ‪3 min drive‬
  • Place, Kata Beach
    ‪33 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront (View)

Room, 1 King Bed, Oceanfront (View)

Room, 1 King Bed, Oceanfront (View)

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (View)

Room, 2 Double Beds, Oceanfront (View)

Room, 2 Double Beds, Oceanfront (View)

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Pool Access (Oceanfront, View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Pool Access (Oceanfront, View)

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access (Oceanfront, View)

Room, 2 Double Beds, Pool Access (Oceanfront, View)

Room, 2 Double Beds, Pool Access (Oceanfront, View)

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Oceanfront)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (Oceanfront)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool Access (View, Oceanfront)

Suite, 1 Bedroom, Pool Access (View, Oceanfront)

Suite, 1 Bedroom, Pool Access (View, Oceanfront)

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (View)

Premium bedding, down duvets, minibar, in-room safe

Premium Suite, 1 Bedroom, Oceanfront (View)

  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront (View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Oceanfront (View)

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Oceanfront (View)

Luxury Suite, 1 Bedroom, Oceanfront (View) | Living room

Luxury Suite, 1 Bedroom, Oceanfront (View)

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom, Oceanfront (View)

Villa, 1 Bedroom, Oceanfront (View)

Villa, 1 Bedroom, Oceanfront (View)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront (View)

Villa, 1 Bedroom, Oceanfront (View)

Villa, 1 Bedroom, Oceanfront (View)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Oceanfront (View)

Premium bedding, down duvets, minibar, in-room safe

Villa, 2 Bedrooms, Oceanfront (View)

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Oceanfront (View)

Villa, 3 Bedrooms, Oceanfront (View)

Villa, 3 Bedrooms, Oceanfront (View)

  • Ocean view
  • 160 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

About the area

Ratsada

A luxury stay in the heart of Ratsada awaits you at The Westin Siray Bay Resort & Spa, Phuket. You'll be 8.9 km (5.5 mi) from Bangkok Hospital Phuket and 15.3 km (9.5 mi) from Wat Chalong. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and 2 poolside bars. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with Ayurvedic treatments and mani/pedis. The restaurant, Seasonal Taste, serves international cuisine and is open for breakfast, lunch and dinner. Mix Bar is the resort's own bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 7642 square feet (710 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, free supervised childcare and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Places within a 30-minute drive of this 5-property class Ratsada resort include Bangla Road and Phuket Aquarium.
View more Resorts in RatsadaOpens in a new window

What's nearby

  • Koh Sirey Temple - 19 min walk - 1.6 km
  • beach near Sea Gypsy Village - 3 min drive - 2.0 km
  • Patong Beach - 29 min drive - 19.9 km
  • Kata Beach - 33 min drive - 25.7 km
  • Karon Beach - 36 min drive - 27.2 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 57 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬6 min walk
  • ‪MIX Lounge - ‬1 min walk
  • ‪SeaLay Seafood - ‬4 min drive
  • ‪Seasonal Tastes - ‬1 min walk
  • ‪Prego By The Beach - ‬1 min walk

About this property

The Westin Siray Bay Resort & Spa, Phuket

Some rates at The Westin Siray Bay Resort & Spa, Phuket are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 3 outdoor swimming pools at The Westin Siray Bay Resort & Spa, Phuket, and enjoy summer activities such as kayaking and volleyball.

There are 3 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a garden and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Ratsada resort.

  • 257 guestrooms or units
  • 3 levels
  • 38 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 7642 sq ft of conference space
  • 710 sq. m of conference space
  • Built in 2010
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Car service
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
The Westin Siray Bay Resort & Spa, Phuket offers 257 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Similar properties

Terrace/patio
Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket
Ko Yao
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,091 reviews
The price is AU$147
includes taxes & fees
1 June - 2 June
Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 883 for adults and THB 442 for children
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • EEST
  • Horizon Pool bar
  • Mix Bar
  • Prego by the Beach
  • Seasonal Taste

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Canoeing
  • Free children's club
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Outdoor pool (guest access)
  • Playground
  • Surf lessons
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (7,642 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (109 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Magnifying mirror
  • Roll-in shower (97 centimetre wide)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • 38 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Siray Bay Resort & Spa, Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 883 for adults and from THB 442 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Siray

Siray Bay

Siray Bay Resort

Siray Bay Westin

Westin Siray

Westin Siray Bay Resort Phuket Ratsada

Westin Siray Bay Resort

Westin Siray Resort

The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town

The Westin Siray Bay Resort & Spa Phuket Phuket Town

The Westin Siray Bay Resort And Spa Phuket

Westin Siray Bay Resort Ratsada

Westin Siray Bay Ratsada

Westin Siray Bay Phuket Ratsada

Frequently asked questions

What is the cancellation policy at The Westin Siray Bay Resort & Spa, Phuket?

The Westin Siray Bay Resort & Spa, Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Siray Bay Resort & Spa, Phuket?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at The Westin Siray Bay Resort & Spa, Phuket on 14 May 2026 start from AU$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Siray Bay Resort & Spa, Phuket?

Yep, The Westin Siray Bay Resort & Spa, Phuket has a free self car park.

Are there any beaches close to The Westin Siray Bay Resort & Spa, Phuket?

The closest beach to The Westin Siray Bay Resort & Spa, Phuket is Patong Beach (14.9 km).

Is there a spa on site at The Westin Siray Bay Resort & Spa, Phuket?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

Does The Westin Siray Bay Resort & Spa, Phuket have a pool?

The Westin Siray Bay Resort & Spa, Phuket has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 11:00 AM to 7:00 PM.

What luxury perks are available at The Westin Siray Bay Resort & Spa, Phuket?

The Westin Siray Bay Resort & Spa, Phuket features 2 poolside bars, 3 outdoor pools and 2 hot tubs.

What makes The Westin Siray Bay Resort & Spa, Phuket a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Siray Bay Resort & Spa, Phuket.

Is The Westin Siray Bay Resort & Spa, Phuket family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Westin Siray Bay Resort & Spa, Phuket is a hit with families.

Does The Westin Siray Bay Resort & Spa, Phuket serve breakfast?

Yep, buffet brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Siray Bay Resort & Spa, Phuket?

No, The Westin Siray Bay Resort & Spa, Phuket does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Siray Bay Resort & Spa, Phuket?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Westin Siray Bay Resort & Spa, Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Siray Bay Resort & Spa, Phuket?

No, pets and service animals are not allowed.

The Westin Siray Bay Resort & Spa, Phuket Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Stayed 7 nights in Feb 2026

8/10 Good

Karen Romano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent specially the staff. The resort is outdated and need a refresh but the good news we heard that the resort is scheduled for renovation in 2 years. For sure we will be back.
Stayed 3 nights in Feb 2026

8/10 Good

Ryan

Stayed 4 nights in Oct 2025

10/10 Excellent

Allain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and caring staff. Great food. Very clean without being disruptive to guests. Beautiful views. Quiet and relaxing.
Stayed 10 nights in Jan 2026

8/10 Good

Praneil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great and the staff was friendly and helpful. There was a problem with our booking where I spoke to the hotel and told them not to give us a room with kids next door as we had booked a semi private pool suite and it was a romantic Birthday getaway. We were given a pool suite with screaming and yelling kids splashing just what kids should be doing but definitely not a relaxing romantic room we had requested. We had no choice but to pay the additional fees and upgrade to a private villa so we could save our trip from disaster. Also I was told Breakfast would be included which it wasn't. Everything was great except the unexpected charges and I would only stay back here if I'm credited for those unexpected charges. I would also give it 5 stars if it wasn't for those charges
Stayed 4 nights in Jan 2026

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful view. Lots of breakfast options. Not really close to anything though, you need to take a car to go into town for anything you can’t get at the resort. We paid for all-inclusive but it was a set menu for drinks and food, so not really ALL-inclusive, more like semi-inclusive.
Stayed 5 nights in Jan 2026

4/10 Poor

Vanessa

Stayed 6 nights in Jan 2026

4/10 Poor

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort is abt 20m from Phuket old town n abt an hour min from Patong. It’s dated and old. The one day we were in the room when the cleaning lady was there. She put the vacuum cleaner on to clean the outside patio which has trees all around and bird droppings etc - I stopped her from cleaning outside bec she was going to use the same vacuum cleaner to clean inside - she then cleaned inside and proceeded to use the vacuum on the table surfaces! Then went back to the floor and side tables. That is not hygienic and we put our belongings on those tables etc. That’s unacceptable. She did not use a cloth to wipe the surfaces - table, counter etc. The counters were dusty. The couch in the room was old, the cushion was sinking and stained. Amenities were not replaced- the one day the shower gel was out. It’s not the quality that used to be associated with the Westin brand. Service in the breakfast restaurant was slow especially the egg station. Even the tea / coffee took time. The all inclusive option isn’t worth it. It was quite a disappointment. The beach is down many stairs and it’s a narrow strip which is also pebbly.
Stayed 6 nights in Jan 2026

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Dated
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Seasonal Taste restaurant was very slow. We ate there a few times and all of the times we ordered something took a very long time. Other than that everything was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

HADDAD Sandrine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is wonderful, a lot of greenery, the sand beach right below the hotel. Two swimming pool, 3 restaurants, perfect for us. Golf carts available if you don't want to walk between your room and the activities... And we've been upgraded (I wanted a suite with the sofa bed upstairs instead of the sitting area next to the bedroom). The only downside in the room was the noise from the A/C...it is an issue in most of the hotel I went to.
The view from our suite with one bedroom
A jacuzzi next to the pool
Part of the beach
The main pool
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a fantastic stay at the resort nicely laid out with excellent staff and service. Breakfast could have been better with more choice of food. Restaurants were excellent with great food, bar at the side of reception had great choice of drinks. Regarding the room the bathroom was tired with missing grout between the tiles and mastic sealant could be renewed. Lighting could have been better. Main room itself was comfortable, a lot of loose floor tiles could do with resetting and regrouting some marks on the walls. Great service for booking tours and taxis/ transport. Great service with the golf carts taking you back and forth to rooms and reception. Some of the accommodation blocks looked tired with lots of cracks on the structures either superficial or structural and they could do with repairs being undertaken. The balcony woodwork could do with either renewal or further maintenance I understand the weather may play a part in this but worth mentioning. We had a fantastic time at the resort and would highly recommend. Many thanks for a lovely stay.
Stayed 9 nights in Nov 2025

8/10 Good

nazanin

Stayed 7 nights in Dec 2025

10/10 Excellent

Gianfranco

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Frank

Stayed 12 nights in Dec 2025

10/10 Excellent

Ramesh, New Westminster

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at The Westin. The room was very clean and comfortable, which made it easy to relax. The staff were consistently courteous and helpful, always ready to assist with a smile. The amenities were well maintained and added to the overall comfort of the stay. Overall, a very well-run property that delivers a high-quality experience. I’d happily stay here again.
Stayed 7 nights in Dec 2025

2/10 Terrible

Ray

Stayed 1 night in Dec 2025

10/10 Excellent

Bernadeta

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 10 nights in Nov 2025

10/10 Excellent

Foad

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay with great and caring staff!
Stayed 4 nights in Dec 2025

10/10 Excellent

Roberto Esteban, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in great location if you like quiet and no traffic. Staff were outstanding and attentive. Private beach and nice pools. Rooms are large and have great views.
Stayed 5 nights in Nov 2025

8/10 Good

pia

Liked: Cleanliness, staff & service
Staff were very nice and welcoming,the hotel and the rooms were ok - not 5 star perhaps 4 The hitel was a bit warndown
Stayed 3 nights in Nov 2025

10/10 Excellent

Colleen

Liked: Cleanliness
Great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Cornelius E

Liked: Cleanliness, amenities, property conditions & facilities
Great upgrade. I really enjoyed staying the villa with the open space and the pricey pool. The staff was also very pleasant and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Valery

Travelled with family
Liked: Cleanliness, amenities
The staff were really good however since we booked 2 rooms we had to be moved twice due to room issues and maintenance of the hotel. Regardless the team was very effective in moving us rooms however the inconveniences of having to move more than once was uncomfortable. Nevertheless the staff were great and the ones who made our stay comfortable.
Stayed 9 nights in Nov 2025

8/10 Good

Jake

Stayed 4 nights in Nov 2025