Red Roof Inn - accommodation in Overland Park

I was very upset when I arrived in Overland Park and was told I did not have a room available after booking a couple weeks in advance. I was frustrated and contacted the manager, and well let's just say, It was not the hotels fault, I was at the wrong location!!! I went to the correct location and voila, I had my room and they granted my wish to be close to the elevator, The manager and his staff were very helpful and showed that there is truly award winning customer service to be had in the hospitality industry. Kudos to this property. The room was clean and smelled great. We enjoyed the television with so many channels there was way to much to watch and not enough time! The air conditioning was great and easy to adjust to our liking. The location is easy on and off the freeway, and close to everything we wanted to do while visiting Kansas City. Once again, thank you Sonesta and we will book again, hopefully the same room next time!

The room was nice and spacious.

All great!