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Shinsaibashi Higashi Crystal Hotel

3.0 star property

Photo gallery for Shinsaibashi Higashi Crystal Hotel

Exterior
Double Room, Non Smoking
Reception
Daily buffet breakfast (JPY 1000 per person)
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
2-4-28 Shimanouchi, Chuo-ku, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪6 min walk‬
  • Place, Nipponbashi
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room Non-smoking

  • Sleeps 2

Standard Twin Room Non-smoking

  • Sleeps 2

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About the area

Osaka

At Shinsaibashi Higashi Crystal Hotel you'll be within just a 10-minute stroll of popular attractions like Dotonbori and Kuromon Market. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, multilingual staff and luggage storage. Other amenities include a lift and a vending machine. Buffet breakfast is available daily between 7 AM and 9 AM. .Attractions within a 15-minute walk of this 3-property class Minami hotel include Nipponbashi and Dotonbori Glico Sign.

What's nearby

  • Dotonbori - 1 min walk - 0.2 km
  • Kuromon Market - 6 min walk - 0.5 km
  • Dotonbori Glico Sign - 10 min walk - 0.9 km
  • Namba Grand Kagetsu Theater - 10 min walk - 0.9 km
  • Nipponbashi - 10 min walk - 0.9 km

Getting around

  • Kitntetsu-Nipponbashi Station - 9 min walk
  • Nippombashi Station - 9 min walk
  • Osaka (ITM-Itami) - 33 min drive

Restaurants

  • ‪来来 - ‬2 min walk
  • ‪故郷羊肉串店 - ‬2 min walk
  • ‪日本橋 さか一 - ‬2 min walk
  • ‪喫茶ステレオ - ‬3 min walk
  • ‪カフェレストランあらかし - ‬1 min walk

About this property

Shinsaibashi Higashi Crystal Hotel

There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and a lift are also featured at Shinsaibashi Higashi Crystal Hotel.

This 3-star Osaka hotel is smoke free.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
Shinsaibashi Higashi Crystal Hotel offers 73 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shinsaibashi-Higashi Crystal
Shinsaibashi Higashi Crystal
Shinsaibashi Higashi Crystal Hotel Hotel
Shinsaibashi Higashi Crystal Hotel Osaka
Shinsaibashi Higashi Crystal Hotel Hotel Osaka

Frequently asked questions

Does Shinsaibashi Higashi Crystal Hotel serve breakfast?

Yeah, buffet brekkie is offered daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Shinsaibashi Higashi Crystal Hotel?

No, Shinsaibashi Higashi Crystal Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shinsaibashi Higashi Crystal Hotel?

Yep, you can grab a meal at Shinsaibashi Higashi Crystal Hotel's onsite restaurant.

What time are check-in & check-out at Shinsaibashi Higashi Crystal Hotel?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Shinsaibashi Higashi Crystal Hotel?

No, pets are not allowed.

Shinsaibashi Higashi Crystal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 279 reviews
Rating 8 - Good. 124 out of 279 reviews
Rating 6 - Okay. 22 out of 279 reviews
Rating 4 - Poor. 5 out of 279 reviews
Rating 2 - Terrible. 5 out of 279 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cody

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Stayed 2 nights in Jun 2025

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness
It was a nice stay, the room is fairly small but perfect for busy days exploring. Close to shopping and tons of food and metro stations. The staff at the counter was very friendly. The only things we didn't enjoy about our stay was the smell of cigarette smoke in the room, nothing overwhelming but disappointing, and a the bed was pretty hard.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anie, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and friendly and the hotel is very clean!😊
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Bed is a little hard, but it doesn’t affect much. Overall is nice
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice aesthetics, big room and bed, lots of good amenities, amazing price
Stayed 3 nights in Jan 2020

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful

Excellent staff, very accommodating... Big thank you too the staff, very grateful 🙏
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where lovely. Very quiet at night time. Very clean too.
Stayed 1 night in Nov 2019

10/10 Excellent

Hail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close to everything especially the centre of Osaka
Stayed 4 nights in Nov 2019

8/10 Good

Asli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks guys! Location and service was goodw
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ok hotel for the price and location

The room was very small, enough for 2 large size luggage and not much walking space after that. The small tub was nice for a soak after a whole day of walking. Wish there could be more hooks to hang jackets/clothes. The bed was firm and the blanket was comfortable. No view to see, as it wasn't possible to open the frosted window. 6-10min walk to most of the major shopping and train station.
Stayed 5 nights in Nov 2019

8/10 Good

PS, Vancouver, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked newly renovated. Beds were comfortable. If you want your room cleaned, you have to leave your room keys at the front desk by the cut-off time.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and convenient location, facilities are quite new.
Stayed 1 night in Jul 2019

6/10 Okay

Emil

Not bad, but the worst of that brands hotels

It was ok, the area is slightly dodgy (for Japan). The hotel also had ran out of room clothes and other amenities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

sungjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was wonderful stay. Staffs were very kind.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and quiet. It’s not too far from the shops. Thanks
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Stephanie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small, but location is good. Very close to Shinsaibashi. Easy to shop and eat around. A nice place to stay for a short trip.
Stayed 1 night in Oct 2018

8/10 Good

Dorothy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, staffs were helpful. Hotel was close to subway & walking distance to Dotonburi
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Wish customer service read mail from customers.

No reply on my direction enquire this time. Expect more prompt customer service reply by mail.
Stayed 2 nights in Sep 2018

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018