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LIBER HOTEL OSAKA

4.0 star property

Photo gallery for LIBER HOTEL OSAKA

Terrace/patio
Daily buffet breakfast (JPY 4400 per person)
Hot springs
Exterior
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$150
1 Mar - 2 Mar

Explore the area

View map
1-1-35, Sakurajima, Konohana-ku, Osaka, Osaka, 554-0031
  • Place, Zepp Osaka Bayside
    ‪3 min walk‬
  • Place, Universal Studios Japan
    ‪9 min walk‬
  • Place, Universal CityWalk Osaka
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Twin Room(for 2 People)

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room(for 2 People)

  • Sleeps 2

View all photos for Superior Twin Room(for 2 People)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room(for 2 People)

  • Sleeps 2

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(177 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(178 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for SPACIOUS ROOM [BRIGHT], Non Smoking (Breakfast Included)

SPACIOUS ROOM [BRIGHT], Non Smoking (Breakfast Included)

SPACIOUS ROOM [BRIGHT], Non Smoking (Breakfast Included)

10.0 out of 10
Exceptional
(14 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 1 Single Bunk Bed

View all photos for SPACIOUS ROOM [GRAND], Non Smoking (Breakfast Included)

SPACIOUS ROOM [GRAND], Non Smoking (Breakfast Included)

SPACIOUS ROOM [GRAND], Non Smoking (Breakfast Included)

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

View all photos for LUXURY [GRACE TWIN], Non Smoking (Breakfast and Executive Lounge Access Included)

LUXURY [GRACE TWIN], Non Smoking (Breakfast and Executive Lounge Access Included)

LUXURY [GRACE TWIN], Non Smoking (Breakfast and Executive Lounge Access Included)

10.0 out of 10
Exceptional
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for LUXURY [MODE TWIN], Non Smoking (Breakfast and Executive Lounge Access Included)

LUXURY [MODE TWIN], Non Smoking (Breakfast and Executive Lounge Access Included)

LUXURY [MODE TWIN], Non Smoking (Breakfast and Executive Lounge Access Included)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Floor Mode Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Luxury Floor Mode Twin Room

  • Sleeps 2

View all photos for Luxury Floor Grace King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Luxury Floor Grace King Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Spacious Room Bright (for 4 people)

In-room safe, blackout curtains, free WiFi, bed sheets

Spacious Room Bright (for 4 people)

  • Sleeps 4

View all photos for Spacious Room Grand(for 4 people)

In-room safe, blackout curtains, free WiFi, bed sheets

Spacious Room Grand(for 4 people)

  • Sleeps 4

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Double Room, 1 King Bed, Non Smoking

Premium Double Room, 1 King Bed, Non Smoking

Premium Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for MUJI room type A [Non-Smoking]

MUJI room type A [Non-Smoking]

MUJI room type A [Non-Smoking]

  • 49 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for MUJI room type B [Non-Smoking]

MUJI room type B [Non-Smoking]

MUJI room type B [Non-Smoking]

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for MUJI room type C [Non-Smoking]

MUJI room type C [Non-Smoking]

MUJI room type C [Non-Smoking]

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for MUJI room type D [Non-Smoking]

MUJI room type D [Non-Smoking]

MUJI room type D [Non-Smoking]

  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Bunk Beds

View all photos for Luxury Grace King Room, Non-Smoking

Luxury Grace King Room, Non-Smoking

Luxury Grace King Room, Non-Smoking

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room With Extra Bed(for 4 People)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room With Extra Bed(for 4 People)

  • Sleeps 4

View all photos for Spacious Room Grand(for 5 people)

In-room safe, blackout curtains, free WiFi, bed sheets

Spacious Room Grand(for 5 people)

  • Sleeps 5

View all photos for Spacious Room Grand(for 6 people)

In-room safe, blackout curtains, free WiFi, bed sheets

Spacious Room Grand(for 6 people)

  • Sleeps 6

View all photos for Spacious Room Bright (for 6 people)

In-room safe, blackout curtains, free WiFi, bed sheets

Spacious Room Bright (for 6 people)

  • Sleeps 6

View all photos for Spacious Room Bright (for 5 people)

In-room safe, blackout curtains, free WiFi, bed sheets

Spacious Room Bright (for 5 people)

  • Sleeps 5

View all photos for MUJI Room Type A(for 2 People)

Interior

MUJI Room Type A(for 2 People)

  • Sleeps 2

View all photos for MUJI Room Type B(for 3 People)

Interior

MUJI Room Type B(for 3 People)

  • Sleeps 3

View all photos for MUJI Room Type C (for 4 People)

In-room safe, blackout curtains, free WiFi, bed sheets

MUJI Room Type C (for 4 People)

  • Sleeps 4

View all photos for MUJI Room Type D (for 6 People)

In-room safe, blackout curtains, free WiFi, bed sheets

MUJI Room Type D (for 6 People)

  • Sleeps 6

View all photos for MUJI Room Type A(for 3 People)

Interior

MUJI Room Type A(for 3 People)

  • Sleeps 3

View all photos for MUJI Room Type B(for 2 People)

Living area

MUJI Room Type B(for 2 People)

  • Sleeps 2

View all photos for MUJI Room Type C (for 3 People)

In-room safe, blackout curtains, free WiFi, bed sheets

MUJI Room Type C (for 3 People)

  • Sleeps 3

View all photos for MUJI Room Type C (for 2 People)

In-room safe, blackout curtains, free WiFi, bed sheets

MUJI Room Type C (for 2 People)

  • Sleeps 2

View all photos for MUJI Room Type D (for 5 People)

In-room safe, blackout curtains, free WiFi, bed sheets

MUJI Room Type D (for 5 People)

  • Sleeps 5

View all photos for MUJI Room Type D (for 4 People)

In-room safe, blackout curtains, free WiFi, bed sheets

MUJI Room Type D (for 4 People)

  • Sleeps 4

View all photos for Luxury Floor Grace Twin

In-room safe, blackout curtains, free WiFi, bed sheets

Luxury Floor Grace Twin

  • Sleeps 2

View all photos for Premium King

In-room safe, blackout curtains, free WiFi, bed sheets

Premium King

  • Sleeps 2

View all photos for Premium Twin

In-room safe, blackout curtains, free WiFi, bed sheets

Premium Twin

  • Sleeps 2

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About the area

Osaka

At LIBER HOTEL OSAKA, you'll be 6 km (3.8 mi) from Osaka Aquarium Kaiyukan and 7.4 km (4.6 mi) from Kyocera Dome Osaka. Highlights at this hotel include 2 restaurants, a full-service spa and a bar/lounge. .A day of pampering at Riverside Spa can include massages along with access to the hot springs/mineral springs. Plus you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Konohana hotel include Umeda Sky Building and Orix Theater.

What's nearby

  • Zepp Osaka Bayside - 3 min walk - 0.3 km
  • Universal Studios Japan - 9 min walk - 0.8 km
  • Universal CityWalk Osaka - 12 min walk - 1.0 km
  • Osaka Takoyaki Museum - 13 min walk - 1.1 km
  • Osaka Aquarium Kaiyukan - 1 min drive - 0.7 km

Getting around

  • Sakurajima Station - 1 min walk
  • Chidoribashi Station - 6 min drive
  • Osaka (KIX-Kansai Intl.) - 49 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬10 min walk
  • ‪Louie’s N.Y. Pizza Parlor - ‬8 min walk
  • ‪ロストワールド・レストラン - ‬9 min walk
  • ‪The Dragon’s Pearl - ‬7 min walk
  • ‪パークサイド・グリル (Park side Grill) - ‬11 min walk

About this property

LIBER HOTEL OSAKA

LIBER HOTEL OSAKA offers its guests a full-service spa, hot springs, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at LIBER HOTEL OSAKA. Parking is available for a fee.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 760 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2019
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Bar or lounge
  • Coffee shop
LIBER HOTEL OSAKA offers 760 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Riverside Spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 11:00 AM to midnight. There are hot springs open between 2:00 PM and 1:00 AM.

Similar properties

Exterior
HOTEL UNIVERSAL PORT
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,658 reviews
The price is AU$150
1 Mar - 2 Mar
HOTEL UNIVERSAL PORT

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,400 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot spring
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 42 ºC
  • Hot tub
  • Massage
  • Public bath open from 11:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Additional fees of JPY 2000 apply to children ages 4-5 for half board, when sharing existing bedding with their parent. Fees are collected at the property.
This property's Universal Studios Store will close on March 31, 2024. Guests cannot purchase studio passes and merchandise at this property after this date.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4400 per person
  • Self-parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Frequently asked questions

What is the cancellation policy at LIBER HOTEL OSAKA?

LIBER HOTEL OSAKA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at LIBER HOTEL OSAKA?

As of 25 Feb 2026, prices found for a 1-night stay for 2 adults at LIBER HOTEL OSAKA on 1 Mar 2026 start from 147.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at LIBER HOTEL OSAKA?

Yep, LIBER HOTEL OSAKA has a self car park with in/out privileges for JPY 3000 per night. A self car park is also available, for a fee.

Is there a spa on site at LIBER HOTEL OSAKA?

Yep, Riverside Spa is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy services like massages.

Does LIBER HOTEL OSAKA serve breakfast?

You bet, visitors can't get enough of the buffet brekkie here! Offered daily between 6:30 AM and 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at LIBER HOTEL OSAKA?

No, LIBER HOTEL OSAKA does not offer an airport shuttle service.

Is there a bar or restaurant at LIBER HOTEL OSAKA?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at LIBER HOTEL OSAKA?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at LIBER HOTEL OSAKA?

No, pets are not allowed.

LIBER HOTEL OSAKA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2019 out of 2633 reviews
Rating 8 - Good. 485 out of 2633 reviews
Rating 6 - Okay. 79 out of 2633 reviews
Rating 4 - Poor. 24 out of 2633 reviews
Rating 2 - Terrible. 26 out of 2633 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good staff service and clean room! We recommend booking this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Manchester

Stayed 1 night in Nov 2025

8/10 Good

Vicente

Stayed 2 nights in Nov 2025

8/10 Good

Jyoti

Stayed 2 nights in Nov 2025

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best hotel breakfast in the area. For guests going to Universal City, it is unbelievably convenient while also being quieter than the official hotels. I have a physical impairment which really only becomes obvious to passersby after 15,000 steps (neuropathy and several steel rods in my legs) and having access to the spa also made this hotel worth calling out. Thank you.
Stayed 2 nights in Nov 2025

10/10 Excellent

Danny

Stayed 6 nights in Nov 2025

6/10 Okay

Rosenely

The card for the roo
Stayed 1 night in Nov 2025

10/10 Excellent

Hoi Fai

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall 5 stars
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, delicious food, great and friendly staff. Bed is so comfortable as well
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beyond exceptional, staff was very professional went about to make us feel at home. I love the massage chairs after long days out and the laundry room was such a great plus.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yannie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful large rooms. Perfect amenities for the whole family. We’ve been to 6 different hotels in our latest Japan trip and this was by far the best. They had the best breakfast buffet and yummiest French toast!
Stayed 3 nights in Nov 2025

6/10 Okay

Carlos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location of the Liber Hotel in Osaka is very convenient — the JR station is right across the street, and I could even see Universal Studios Japan from my room. The hotel itself is beautiful, with an elegant lobby and stylish common areas. The rooms are clean, comfortable, and come with plenty of amenities that make your stay enjoyable. However, I unfortunately cannot give a good overall review because of a very unpleasant incident. One of the provided pajamas was soiled, which was extremely disappointing and made me feel sick. It completely ruined my experience and made me want to leave immediately, though it was already late at night. This was a very unfortunate event that overshadowed what could have been a great stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked room for World Expo and it was SO convenient! Just what my tired feet needed after a LONG day at the Expo. Also the Onsen/Spa was terrific! I went every night even though I was tired because it helped me relax and i felt so much better afterwards.
Stayed 4 nights in Oct 2025

8/10 Good

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

Newtan

Stayed 2 nights in Oct 2025

10/10 Excellent

Haki, Kailua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have any breakfast there, but had the course meal at the first floor bar - it was delicious and great personal atmosphere. Walkability to train station was amazing, didn’t need to catch train to universal city if you don’t mind a small walk. Lawson & 711 convenience stores right outside was also great! Bath house spa option also wonderful. Massage area could be more private, no doors so sound carried through a lot and could hear lots of noise in what would’ve been a peaceful spa massage. Overall a wonderful experience & would stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Esthefany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Monibopha

Stayed 2 nights in Oct 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for USJ and pretty easy to get into Osaka for everything else, also to head over to Nara for a day trip. Excellent value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dayna

Stayed 3 nights in Oct 2025

10/10 Excellent

Raixa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, the hotel was beautiful and good walking distance to the park
Stayed 3 nights in Oct 2025

6/10 Okay

Maryse

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Very Expensive & not the advertised standard of hotel. Staff were cold, unwelcoming & had a total “no care” & unhelpful attitude & made no effort to communicate with or without a translator. When asked, they told us we had to walk to Universal studios, rather than let us know it was 1 stop on the train, which was directly across the road & that there was a shuttle bus outside the hotel. A very large hotel with no food options after 9pm, which necessitated walking to 7eleven for food after a long flight. Beds were very hard & so uncomfortable we slept on pillows. Room was clean & adequate. We were far more comfortable & welcomed in much cheaper hotels. A very disappointing experience & We wouldn’t stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Nikolaos, Chorley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and views, bar the works on the promenade, spacious rooms, excellent gym, hearty breakfast. Shame we didn’t manage to use the spa facilities. Would be nice to have some sake accompany the good dinner buffet at the restaurant.
Stayed 2 nights in Oct 2025