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4.3 out of 5

"Large beds, good bathroom amenities, roof top bar was lovely for sunsets " More

By a verified traveller on Tue 04 Feb 2020

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Hotel Description

Hotel Hillarys Shinsaibashi places you in the center of Osaka, within just a 15-minute stroll of Dotonbori Glico Sign and Namba Grand Kagetsu Theater. Highlights at this hotel include in-room free WiFi and LCD TVs.

This hotel has free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities, luggage storage, and a front-desk safe.

With a stay at this 3-star Minami hotel, you'll be 1 km (0.6 mi) from Kuromon Ichiba Market and 2.9 km (1.8 mi) from Spa World.

Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$111* Per night/room 23 Apr. - 24 Apr.

Standard Single Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Deluxe Twin Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Hillarys Shinsaibashi ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Hillarys Shinsaibashi

Everyone (2) Couples (4)
5 out of 5
Large beds, good bathroom amenities, roof top bar was lovely for sunsets

Posted by on 4 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Hotel Felice Shinsaibashi

We would like to thank you for choosing our hotel during your precious time here and thank you for sharing your review with us too.*:) Thank you so much for your high rating.*** We are delighted with your review and looking forward to seeing you again. Special Thanks.

3 out of 5
Staff were nice, they gave us free cold water, the property was close to restaurants, cafe’s and shopping.

Posted by on 20 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by 王

We would like to thank you for choosing our hotel during your precious time here and thank you for sharing your review with us too. We are pleased that you are happy with the location, cleanliness, our staff and so on. Our hotel is located within 5 minutes walk from Shinsaibashi station, and very convenience for shopping and dining. We would do our best to keep customers satisfied and looking forward to seeing you. Hotel Felice Shinsaibashi

4 out of 5

Posted by on 22 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Hotel Felice Shinsaibashi

We would like to thank you for choosing our hotel during your precious time here and thank you for sharing your review with us too.*:) Thank you so much for your high rating.*** We are delighted with the your review and looking forward to seeing you again. Special Thanks.

4 out of 5
Very tidy, clean, well organised room - ideal size for one.

Posted by on 30 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Hotel Felice Shinsaibashi

We would like to thank you for choosing our hotel during your precious time here and thank you for sharing your review with us too.*:) Thank you so much for your high rating. We would do our best to keep customers satisfied. We look forward to seeing you again.

5 out of 5
Very friendly staff, great location and such a comfortable room! 10/10 recommend for anyone wanting to stay close to the action without the noise!

Posted by on 25 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Hotel Felice Shinsaibashi

We would like to thank you for choosing our hotel during your precious time here and thank you for sharing your review with us too. Thank you for your high rating. *:) We pleased that you are happy with the our staff, the room and so on. As you say, It's within 5 minutes walk from Shinsaibashi station, and very convenience for shopping and dining. In particular, we are delighted with the word "Very friendly staff" We would do our best to keep customers satisfied. We are looking forward to seeing you.

5 out of 5
Nice hotel in a great location. Walking distance to the metro, shinsabashi and dontuburi

Posted by on 21 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Hotel Felice Shinsaibashi

We would like to thank you for choosing our hotel during your precious time here and thank you for sharing your review with us too. Thank you so much for your high rating We are pleased that you are happy with the location and so on. As you say, It's within 5 minutes walk from Shinsaibashi station, and very convenience for shopping and dining. And our hotel has a large public bath and It is completely separate for men and women. Time is from 15 o'clock to 23 o'clock. In the morning it is from 6 o'clock to 11 o'clock. Please use it as many times as you like in time. We are looking forward to seeing you.

Property Features

Hotel Hillarys Shinsaibashi offers its guests concierge services, laundry facilities, and a front-desk safe. Public spaces have free WiFi.

  • 225 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Osaka-Namba Station (1 km / 0.6 mi)
  • Metro station: Shinsaibashi Station (0.5 km / 0.3 mi)

Room Amenities

Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Digital channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Hillarys Shinsaibashi

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 6
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • HOTEL FELICE Shinsaibashi RELIEF
  • HOTEL FELICE RELIEF
  • FELICE Shinsaibashi RELIEF
  • FELICE RELIEF
  • Hillarys Shinsaibashi Osaka
  • Hotel Hillarys Shinsaibashi Hotel
  • Hotel Hillarys Shinsaibashi Osaka
  • HOTEL FELICE Shinsaibashi by RELIEF
  • Hotel Hillarys Shinsaibashi Hotel Osaka

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.