8/10 Good
York Lou
8 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Shiki Utsubo is located at a quiet corner of Utsubo Park. It's walking distance to Awaza metro station and 10-15 mins ride to CBD and shopping areas including by public bus. There are some cafes and restaurants nearby including Tiger-8 and Bar Tsubame whiskey bars which are cigar friendly. Key likes about the hotel including large and clean rooms, wonderful bed and pillows, big and modern toilets, 24hr man front desk, good breakfast (although nearly same food everyday). Areas for improvement: I wish that check in time could be earlier if the room is available. The hotel did not respond to my request until the very last minute of which the answer was no. The breakfast also ended early at 9am and the staff was fussy about clearing the dining hall on time (we are tourist so obviously there are times we will wake up late). At checkout, we were informed that there was no taxi available for booking at 5am to the bust terminal to airport even though we requested the day before which the hotel staff did not inform us. But the hotel staff did his best to flag a taxi and luckily managed to get one.
York Lou
Stayed 10 nights in Dec 2023