4/10 Poor
Joyce
Travelled with family
2 Mar 2026
The room was ok, but the bathroom was barely clean with gaps in shower seals and the skylightwas dusty and had cobwebs. The pool was very dirty, the hot tub was out of order and the ice machine was broken too. Day staff was great, kind, responsive and helpful. The late night front desk was rude. I have a seriously sprained wrist and was in a lot of pain. When I realized the ice machine was broke, I walked to the office, sometime after 11 PM. I told him I needed ice for my wrist and he scoffed, barely glanced at me and said "we do not have any equipment that makes ice, so i can't help you." I then asked for a towel and he slammed the register drawer closed and rolled his eyes saying he'd have to go get it and stood there until I said, "I'm sorry, but would you please do that" Not having ice or access to ice was painful, but the rude employee was worse, especially when I was in pain.
Joyce
Stayed 2 nights in Feb 2026























