4/10 Poor
George
Travelled with family
23 Sept 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed two nights for a football game-NEVER again.
Room was NOT what is pictured here. The entire room smelled of stale cigarettes. ALL THE TIME. I'm assuming this is because we told them we had two small dogs. Therefore, they put us on a smoking room. At the time of this writing, the charge for pets was $60 per pet. Sink faucet didn't work properly. Very hard to turn on and off. Handle was loose and hard to control. TOILET SEAT WOULDN'T STAY ON TOILET. came off several times during use. Killed two different types of bugs while we were there, forcing us to put all food on tables or in chairs. The carpet was poor and dirty. Raveled in many places. Needed to be replaced. WIFI IS UNBELIEVABLY SLOW. My phone's network was faster. No tissues in the room. Had to use toilet paper to blow your nose. TV had three, large white spots directly in the middle of the screen. This is known as "flashlighting," meaning it needed to be replaced because the LED strips inside have failed. Due to the pets and the football game this room cost almost $500 for TWO nights for TWO PEOPLE and TWO SMALL DOGS. For that kind of money, I would've expected AT LEAST the basics to be working and/or of a good quality. No Do Not Disturb sign was provided for our room, but others had them. At the time of this writing, I'm still waiting on the return of another charge--a standard $60 deposit--which had better be returned soon, or I will call. UNLESS YOU'RE IN AN EMERGENCY SITUATION, DO NOT STAY.
George
Stayed 2 nights in Sep 2025
