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Hotel Shiragiku

4.0 star property

Photo gallery for Hotel Shiragiku

Hot springs
Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only
Lobby lounge
Japanese garden
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
16-36 Kamitanoyu-cho, Beppu, Oita, 874-0908
  • Place, Beppu Park
    ‪1 min walk‬
  • Place, Jigokumushikobo Kannawa
    ‪10 min walk‬
  • Place, Takegawara Onsen
    ‪17 min walk‬
  • Airport, Oita (OIT)
    ‪64 min drive‬

Room options

View all photos for Western Style Twin Room, Non-Smoking for 2 Guests Only

In-room safe, free WiFi

Western Style Twin Room, Non-Smoking for 2 Guests Only

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only

Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only | Bathroom

Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only

  • 80 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only

Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only | Bathroom

Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only

  • 80 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room for two guests, Non-Smoking

In-room safe, free WiFi

Japanese Style Room for two guests, Non-Smoking

  • Sleeps 4
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Japanese Style Room, Non Smoking

In-room safe, free WiFi

Deluxe Japanese Style Room, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking

In-room safe, free WiFi

Japanese Style Room, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

  • 35 sq m
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking w/breakfast

In-room safe, free WiFi

Japanese Style Room, Non Smoking w/breakfast

  • 26 sq m
  • Sleeps 4
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese-style Room (Single use) Non Smoking

In-room safe, free WiFi

Japanese-style Room (Single use) Non Smoking

  • 26 sq m
  • Sleeps 1
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Western-Style Room (Single use) Non smoking

In-room safe, free WiFi

Western-Style Room (Single use) Non smoking

  • 26 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

About the area

Beppu

Hotel Shiragiku places you in the centre of Beppu, within just a 5-minute stroll of Beppu Park and within 15 minutes of Kaimonji Onsen. Highlights at this ryokan include 4 restaurants and a full-service spa. .This smoke-free ryokan offers free WiFi in public areas, a garden and luggage storage. Added amenities include spa services, a front desk safe and a lift. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. .Attractions within a 10-minute drive of this 4-property class Kamitanoyumachi ryokan include Takegawara Onsen and Hells of Beppu.

What's nearby

  • Beppu Park - 1 min walk - 0.1 km
  • Jigokumushikobo Kannawa - 10 min walk - 0.9 km
  • Global Tower - 10 min walk - 0.9 km
  • Beppu Tower - 16 min walk - 1.4 km
  • Takegawara Onsen - 17 min walk - 1.5 km

Getting around

  • Beppu Station - 12 min walk
  • Kamegawa Station - 18 min drive
  • Oita (OIT) - 51 min drive

Restaurants

  • ‪豊後茶屋 - ‬13 min walk
  • ‪イタリアン・トマト カフェ - ‬13 min walk
  • ‪Tumugu Coffee Stand - ‬9 min walk
  • ‪Seattle's Best Coffee - ‬7 min walk
  • ‪別府ボールドキッチン - ‬11 min walk

About this property

Hotel Shiragiku

There are 4 restaurants on site. WiFi is free in public spaces. As a guest of Hotel Shiragiku, you'll find a full-service spa and hot springs. Spa services, a vending machine, and a garden are also featured at Hotel Shiragiku.

This 4-star Beppu ryokan is smoke free.

  • 98 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
Hotel Shiragiku offers 98 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Beppu ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 4 restaurants

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Children's dinnerware
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Shiragiku Beppu
Shiragiku Beppu
Shiragiku
Shiragiku Hotel Beppu
Hotel Shiragiku Beppu
Hotel Shiragiku Ryokan
Hotel Shiragiku Ryokan Beppu

Frequently asked questions

What is the cancellation policy at Hotel Shiragiku?

Hotel Shiragiku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Shiragiku?

The closest beach to Hotel Shiragiku is Tanoura Beach (5.7 km).

Is there a spa on site at Hotel Shiragiku?

Yep, there is an onsite spa at Hotel Shiragiku. You'll enjoy services like massages.

Does Hotel Shiragiku serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Shiragiku?

No, Hotel Shiragiku does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shiragiku?

Yep, Hotel Shiragiku has 4 restaurants.

What time are check-in & check-out at Hotel Shiragiku?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Shiragiku?

No, only service animals are allowed.

Hotel Shiragiku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 97 reviews
Rating 8 - Good. 39 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

丁寧な接客に感激

駐車場にて出迎えてくれたり、水や氷をお願いしてもすぐに届けてくれたりと、とても丁寧な接客に満足しました。 朝食もとてもおいしく、見晴らしの良い最上階からの眺めも格別でした。 朝食の後は、同じ場所で無料で色々なお茶やコーヒー、お菓子が楽しめたのもよかったです。 また、早朝から深夜まで、大浴場を利用できたのもよかったです。
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

DAIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

別府といえば白菊

到着からチェックアウトまで随所にもてなしを感じることができました 水回りも清潔で温泉もとても気持ちよかったです 朝食もメニューが豊富で朝からとても充実した１日をスタートさせることができました 次、大分を訪れるときは必ず白菊さんにします！！
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Onsen Ryokan in Beppu!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい(^-^)

別府へ行く際は、いつも利用させていただいております。 温泉も良く、キレイで、居心地のいい時間を過ごさせていただきました。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall service is good esp the hot spring. The tea provided at hot spring is good.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美，位置方便，房間寬躺，自助早餐的款式略為少了些，溫泉大浴場有室內和露天，都很大，非常舒適，值得一住!
Stayed 1 night in Jan 2020
Verified

8/10 Good

池田

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古さを感じるが、全体的に清潔で良かった
Stayed 1 night in Jan 2020
Verified

6/10 Okay

ぽん

Liked: Cleanliness, staff & service, amenities
景色や治安も良く、いいお部屋でした。ホテル内の食事が予約席だとは知らなかったので、できれば予約制ではないほうが良かったです。フロントでの子供へのお菓子のプレゼントは、嬉しかったです。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しかったです
Stayed 1 night in Dec 2019
Verified

8/10 Good

Wai Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不過不失

如果有酒店車比較好，要自行坐的士比較略差。老牌酒店，服務不錯，有免費宵夜。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
地點交通方便近車站，房間舒適，早餐不錯，晚餐一般且份量少，但餐廳環境好舒適，溫泉環境尚可，服務員態度好有禮貼心！
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

kazuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族連れにお奨めのホテルです

笑顔のスタッフ、女性に気遣ったスイーツのサービス、子供向け　大浴場のアイスキャンデーサービス　心憎い気配りでした。 朝食バイキングも内容充実で宜しかったです。 勿論　大浴場もgoodでした。　
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
有一温泉池的石太多污漬，及粗糙面，有刺脚的感覺。房內冇鞋揪。早餐太少款式。小商店祇有女裝用品！其他設施沒有
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

chi kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦白菊溫泉酒店

酒店位置非常方便，只要出咗jr站行大約八分鐘到到達，酒店員工有禮，熱誠， 房內清潔滿意， 浴場清潔乾淨， 早餐不錯， 房價包早餐「價格過千元一晚但合理， 下次有機會再去別府都會再住這間酒店
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Nobuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗の底力

スタッフ皆さんに気持ち良く対応してくださいました。 特にドアマンの方がスーツケースを引いて坂道を上ってくる女性に駆けつけてスーツケースを持とうとしたのには関心しました。その女性はホテルの客ではなかったのです。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
매우 좋은 온천 포근했던 잠자리 친절했던 서비스가 인상적이었습니다. 다음에 또 가고 싶습니다.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

fedy

Liked: Cleanliness, staff & service, property conditions & facilities
交通算是方便, 服務非常棒! 早餐樣式很多, 房間很大, 露天溫泉很舒服
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
交通算是方便: 從別府駅走路約10分鐘的距離,但是有小上坡；也可以搭巴士,一個站就到。快到飯店門口時,服務生就跑出來幫忙拿行李, 這點讓我印象非常深刻。 早餐樣式很多 , 晚餐[浜 菊]的料理相當美味! 和洋房很大間很舒適,露天溫泉很舒服 整理來說非常完美! 有機會一定還會再次造訪
Stayed 1 night in Mar 2019
Verified

8/10 Good

RAYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
벳푸역 근처 일본풍 숙박을 즐길 수 있습니다. 일출을 보며 맛있는 조식을 먹는 건 또 하나의 추억입니다.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
벳푸에 재방문 한다면 다시 투숙하고자 합니다. 위치, 객실 상태, 직원 서비스, 조식, 온천 모두 훌륭합니다.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

risa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좀 낡았지만 온천물이 좋고 음료 자판기가 종류별로 있어서 편리하다 고층 식당 음식이 예쁘고 맛도 있다 전체적으로 아기자기한 맛이 있다 흡연층에서는 담배냄새가 많이 났다
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and food! Having bath in outdoor hot springs with cold air with watching stars in night sky couldn’t be better, it was amazing! Also all the staff were so kind and nice.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful stay in beppu

restful stay. tasty meals. great service. attentive staff. relaxing onsen. great location near train station. bed a little hard in our opinion.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very authentic Japanese onsen hotel. Great service.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

SUNHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족한 여행이었습니다.
Stayed 1 night in Jan 2019