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Hotel Casa del Sótano

3.5 star property

Photo gallery for Hotel Casa del Sótano

Exterior
Courtyard
Design Studio Suite, 1 Bedroom, Terrace, City View
Terrace/patio
Design Studio Suite, 1 Bedroom, Terrace, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪23 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

One Oaxaca Centro Hotel

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4.4 out of 5, Excellent, 1,011 reviews
The price is AU$139
includes taxes & fees
27 Feb - 28 Feb
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About the area

Oaxaca

Hotel Casa del Sótano puts you in the heart of Oaxaca, within just a 10-minute stroll of Santo Domingo Square and Museo de las Culturas de Oaxaca. Highlights at this Colonial inn include a restaurant and in-room free WiFi. .The restaurant, Raíces Restaurante, serves Mexican cuisine. Added amenities include free Wi-Fi in public areas, a gym and spa services. English breakfast is available daily between 7:30 AM and 1:00 PM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3.5-property class Oaxaca Centro inn include Oaxaca Ethnobotanical Garden and Church of Santo Domingo de Guzmán.
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 3 min walk - 0.3 km
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.5 km
  • Oaxaca Cathedral - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km

Getting around

  • Oaxaca Intl. (OAX) - 22 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪Nono Cafe - ‬3 min walk
  • ‪Punta Cabras - ‬1 min walk
  • ‪Flor Cacao - ‬2 min walk
  • ‪Oaxaca Brewing Company - ‬1 min walk

About this property

Hotel Casa del Sótano

There's a restaurant on site. WiFi is free in public spaces. A fitness centre, spa services, and a terrace are also featured at Hotel Casa del Sótano. Free self parking is available.

This 3.5-star Oaxaca inn is smoke free.

  • 25 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Casa del Sótano offers 25 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with Netflix.

Bathrooms include a shower. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Frequently asked questions

Is parking available at Hotel Casa del Sótano?

Yep, Hotel Casa del Sótano has a free self car park.

Is there a spa on site at Hotel Casa del Sótano?

There's no onsite spa, but this property does offer services like massages.

Is Hotel Casa del Sótano family-friendly?

No, Hotel Casa del Sótano is an adults-only property.

Does Hotel Casa del Sótano serve breakfast?

You bet, English breakfast is available daily from 7:30 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel Casa del Sótano?

No, Hotel Casa del Sótano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Casa del Sótano?

Yep, you can grab a meal at Hotel Casa del Sótano's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Casa del Sótano?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Casa del Sótano?

No, pets and service animals are not allowed.

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1007 reviews
Rating 8 - Good. 211 out of 1007 reviews
Rating 6 - Okay. 87 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff! Walking distance to everything in the city. We’ll definitely be back
Stayed 5 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fernando was da man, though! Great staff up and down and a lovely place to stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Maya

Liked: Cleanliness
Disliked: Amenities
Staff were very nice and almost everyone was very helpful. the rooms were clean but the Lightning was dim- I asked one of the girls at the front desk if a lightbulb could be put in the lamp over the sink but she was not helpful- she asked me if the bathroom had a light and did not say anything else. A woman needs light to put on make-up a man needs more light to shave. Walking to the rooms down below did not have proper lighting either. It was in a great location thank you
Stayed 4 nights in Nov 2025

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness
Evethibg was good !!
Stayed 5 nights in Nov 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was out of this world 🌎 amazing beautiful, the view stood out with great staff and cleanness. And Oaxaca is so amazing beautiful tourists place i recommend and especially this gorgeous hotel casa de sótano
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in courteous staff and a great restaurant!
Stayed 1 night in Nov 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and the pool in the room was a really nice addition. The staff were great and very friendly and helpful. The location was also great for food, bars, shops, the town etc My only couple of comments for improvement would be that the room could have done with a little more attention to the finish and it was a little dark. It could have done with another light. It was also noisy in the morning, if you are a light sleeper it may not be the one for you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good !!
Stayed 4 nights in Nov 2025

6/10 Okay

Wellington Michael

Travelled with family
Disliked: Cleanliness
The hotel location was perfect , safe and quiet , just one thing , Room cleanliness, from towels to bedsheets. If they had been on better condition, the place would have gotten 5 stars
Stayed 5 nights in Nov 2025

10/10 Excellent

Irene

Stayed 5 nights in Oct 2025

10/10 Excellent

Frida

Stayed 3 nights in Nov 2025

8/10 Good

Irina

Stayed 2 nights in Nov 2025

10/10 Excellent

lisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ivone our waitress at the small cafe was a 10/10 and Mari is the chef her food is super, cooked to perfection and the menu has many options other than the usual fair.Rooms are clean quaint. I would stay here again
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
a lovely warm reception from Fernando. the room had a lot of charm.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very attentive and I felt safe. Also a great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tiene estacionamiento en hotel pero tienen uno que está a dos cuadras muy bueno y está incluido en el servicio del hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a variety of food options it all depends what you like!
Stayed 5 nights in Oct 2025

10/10 Excellent

Manuel Jesus Castro, Richardson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is incredibly convenient. It’s close to all the bars and restaurants in the area, but far enough away that you won’t be disturbed by the noise. Itzel was incredibly helpful with her recommendations. She always gave the right suggestions for places to visit and things to do. Thanks a lot!
The garden
The Temazcal
The view from the Jacuzzi
Stayed 3 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, comfortable beds, delicious foods, quiet despite central location
Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services . Staff was very kind and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Luis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo

Habitación limpia.
Stayed 3 nights in Sep 2025