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Hotel Aitana

3.0 star property

Photo gallery for Hotel Aitana

Rooftop terrace
Triple Room, 3 Single Beds
Reception
Terrace/patio
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Sabino Crespo 313, Oaxaca, OAX, 68000
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Oaxaca Cathedral
    ‪5 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪8 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪25 min drive‬

Room options

View all photos for Room

Desk, free WiFi, bed sheets

Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room (2 twin beds)

Standard Room (2 twin beds)

Standard Room (2 twin beds)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Oaxaca

Hotel Aitana places you in the centre of Oaxaca, steps from Belber Jimenez Museum and within a short 5-minute stroll of Rufino Tamayo Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Aitana, is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of car rentals on site. .Sights within a 10-minute walk of this 3-property class Oaxaca Centro hotel include Nuestra Senora de la Soledad Basilica and Zócalo.

What's nearby

  • Zócalo - 5 min walk - 0.5 km
  • Oaxaca Cathedral - 5 min walk - 0.5 km
  • Benito Juarez Market - 8 min walk - 0.7 km
  • Church of Santo Domingo de Guzmán - 8 min walk - 0.7 km
  • Oaxaca Ethnobotanical Garden - 8 min walk - 0.7 km

Getting around

  • Oaxaca Intl. (OAX) - 23 min drive

Restaurants

  • ‪Viajero Oaxaca Rooftop Bar - ‬1 min walk
  • ‪Humar - ‬1 min walk
  • ‪Restaurante El Zaguan - ‬3 min walk
  • ‪Nevería La Glorieta - ‬4 min walk
  • ‪Café Bien - ‬3 min walk

About this property

Hotel Aitana

There's a restaurant on site. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Aitana.

Smoking is allowed in designated areas at this 3-star Oaxaca hotel.

  • 1 building
  • 24 guestrooms or units
  • 2 levels
  • Built in 1900
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Aitana offers 24 accommodations with a hairdryer and free toiletries. Televisions come with cable channels. Bathrooms include a shower.

This Oaxaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Aitana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Ceiling fan
  • Desk
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Aitana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 120 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aitana Hotel
Aitana Oaxaca
Hotel Aitana
Hotel Aitana Oaxaca
Aitana Hotel Oaxaca
Hotel Aitana Hotel
Hotel Aitana Oaxaca
Hotel Aitana Hotel Oaxaca

Frequently asked questions

What is the cancellation policy at Hotel Aitana?

Hotel Aitana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Aitana?

No, Hotel Aitana does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Aitana?

Yep, you can grab a meal at Hotel Aitana's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Aitana?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Aitana?

No, pets and service animals are not allowed.

Hotel Aitana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 220 reviews
Rating 8 - Good. 88 out of 220 reviews
Rating 6 - Okay. 29 out of 220 reviews
Rating 4 - Poor. 11 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 8 nights in Nov 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Calm and quiet on the inside. Nice balcony area for lounging. Friendly staff.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the charm of this hotel! The staff was always friendly and willing to answer any/all questions. A yummy breakfast was available for a minimal cost (fruit, yogurt, eggs, beans, toast, coffee, tea). Walkability is fantastic! Plenty of restaurants, cafes, mezcalerias within walking distance. Closer to plaza de la danza and about 10 min. walk to the zocalo.
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. To me, the hot water was never really hot and there was no ice available. I enjoy drinking my soda over ice
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita experiencia hotel cerca del centro histórico 10 min caminando! Muy limpias las habitaciones! Solo que no tiene aire acondicionado, me toco buen clima y no fue necesario pero en verano no se como es el calor en Oaxaca eso sería lo único . El desayuno muy sencillo pero tienes miles de opciones cerca del hotel lleno de restaurantes y puestos de comida. En general excelente estancia!
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba un poco oscuro afuera en la noche
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Ricardo Enriquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, limpio, tranquilo. Ideal para familias
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très accueillant, très propre, déjeuner de bas seulement
Stayed 4 nights in Feb 2023
Verified

2/10 Terrible

Francisco

Liked: Cleanliness, staff & service
El hotel sin mayores problemas, Pésima experiencia con ustedes. No hubo la reservación ofrecida para el vuelo ya que nunca avisaron que no se había hecho el cargo a la T de C y ya en el aeropuerto tuve que pagar más del doble de lo que iba a costar. PÉSIMA EXPERIENCIA. Si vergüenza tuvieran deberían reintegrarme lo que pague de más. ¡NADA CONFIABLES!
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Pedro Planas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, limpio y céntrico
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great value room in a lovely hotel

Really lovely hotel with lovely roof terrace and quiet area at night yet close walking distance to the centre. The room had a decent en-suite & large comfy bed & fan. Slightly outdated room but really Great value.
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
The staff and owners went out of there way to make sure I was comfortable and taken care of the place was very rustic and charming super clean fresh flowers very convenient I hated to leave
Stayed 7 nights in Feb 2022
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, Hot shower, tasteful room, with good wifi and tv netflix options. Cute garden rooftop. Water cooler in the front lobby. Breakfast or coffee available. The room was a bit dark with an inner courtyard window. Very polite & helpful staff. Easily walkable to all the sites.
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities

Buena estancia.

El hotel esta bien ubicado, limpio, familiar, agradable, lo único que mejoraria seria el Internet ya que en los cuartos no llega bien y los colchones que oara mi gusto están un poco duros
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y céntrico

Limpio y céntrico
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

alejandra

Liked: Cleanliness
Disliked: Amenities
Bueno - tipo de construcción colonial Malo - colchones demasiado duros, desayuno mala calidad, no hay ningún tipo de servicio dentro del hotel excepto desayuno
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Nell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor and Raymundo were absolutely excellent. The overall staff made our stay very comfortable—no request was left undone.
Stayed 8 nights in Oct 2021
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Staying at the Aitana Hotel was awesome. The staff was extremely courteous and helpful. The hotel atmosphere is very comfortable. My friends and I felt very safe the entire time. In the mornings, we gathered in the open courtyard for breakfast and in the evenings, we enjoyed the beautiful rooftop garden. It’s not a fancy hotel, but it’s a typical colonial hotel with all the amenities that we could possibly need. We felt at home the entire time. Thanks to Reynaldo and his staff.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin problemas

Estuvimos muy poco en el hotel pero la atención que nos dieron fue excelente.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor Manuel was very kind, helped us with lots of info, always ready to answer our questions, great attitude, the lady in the kitchen went out of her way to prepare a delicious breakfast for us, 8-10 minutes walking distance to main andador and zocalo, very clean and excellent price/value, Victor recommended a restaurant called las quince letras everything was delicious, also Casa Oaxaca and Los Danzantes. we have a blast, we can't wait to go back, Thank you Aitana.
Stayed 8 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones estaban muy limpias. El internet es bueno. Pero lo malo sólo un canal de televisión.
Stayed 4 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Todo muy bien, excepto por la temperatura del agua en la regadera.
Stayed 2 nights in May 2021
Verified

6/10 Okay

Verified traveller

Very modest little hotel. No room service.
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Súper buena estancia y muy amables
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was superb. The courtyard room was large and had a special view of the inner courtyard.
Stayed 9 nights in Oct 2020