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4.0 out of 5

"The staff was very friendly and helpful. I loved the whole experience. Especially the baby chickens, and the car hire they organized for me so conveni ... " More

By a verified traveller on Tue 19 Nov 2019

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Hotel Description

At Waterfront Lodge you'll be within a 15-minute walk of Interisland Ferry Terminal and 2.3 km (1.4 mi) from Royal Palace of Tonga. Highlights at this hotel include free continental breakfast, a restaurant, and free self parking.

All 8 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, furnished balconies or patios, and coffee/tea makers. Dining in is an option with room service, and minibars provide refreshments. Additionally, safes, hair dryers, and phones are available.

The restaurant, Waterfront Cafe, serves Modern European cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a conference center and a meeting room. Other amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 3-star Nuku'alofa hotel include Ancient Tonga and Royal Tombs.

Standard Double or Twin Room, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double or Twin Room, 1 Queen Bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Waterfront Lodge ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waterfront Lodge

Everyone (3) Couples (1)
5 out of 5
The staff was very friendly and helpful. I loved the whole experience. Especially the baby chickens, and the car hire they organized for me so convenient no hassles loved my stay

Posted by on 19 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by j

thank you and glad you have landed back safely. i hope you do come around again in future. Thank you for taking your time to review us. much ofas from waterfront staff & management.

5 out of 5
From the time we arrived at Waterfront Lodge until checkout, we felt very welcomed by the super friendly staff. The property is well appointed and the location is superb! A great starting location for our Tonga adventure. The meals were excellent as well. Thanks to all the team at Waterfront. We will be back.

Posted by , from Howick, Auckland on 26 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by JT

Hi Lorna and Jim. Thank you for your kind words and we are super glad you enjoyed your time with us. we hope the resort island was the same also. We hope to see you again soon. Thank you and have a great year ahead.

4 out of 5
Great place to stay, cosy room and staff were super friendly.

Posted by on 13 Nov. 2018

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Comment from Hotel Management

19 Nov. 2018 by Waterfront Lodge

Thank you Wotif. Have a lovely Christmas & New Year

2 out of 5
I wish I could let you know about my stay in the Waterfront lodge. However, having booked well in advanced in May through Wotif we turned up in September to the Waterfront after a long day of taxies/flights and traveling to be told "we couldn't stay there."Simply asked if our name was 'Smith' with a affirmative we were told "we couldn't stay there" They had double booked and therefore we were out of luck. This was the first we had heard of this, as we stood in their reception with all our luggage - no email or phone contact prior. They sent us off to stay at the Tanoa Dateline Hotel (a large corporate hotel opposite to what we had wanted during our stay). Our room configuration request was not passed on between accommodation. Also, payment had not been transferred to the Tanoa and they attempted to charge us - even though the Waterfront/Wotif had already been paid in May. The experience was extra stress to what was a well planned trip - stress that could on easily been avoided with more effective communication.

Posted by , from Auckland, New Zealand on 14 Sep. 2018

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4 out of 5

Location, Location!!

Pros: It had a nice comfortable feel about it. It does all meals, except Sunday and had large comfortable rooms. We had a balcony that over looks the wharf.
Cons: The pillows could be better, too soft or hard. Lighting in the rooms could be stronger. Info in the rooms need updating. List of restaurants open Sun.
Location: Waterfront Lodge was a great location in Nuku'alofa directly opposite the wharf. One side was a bottle shop and on the other side a little supermarket
Nuku'alofa was a great experience. Though Tonga it is not exactly the best tourist place to visit the people are extremely friendly and helpful. It is inexpensive and a safe and clean country to visit. We managed to fill our days and it was always nice to return to comfortable accommodation at the end of the day. We were a little disappointed that Tonga's main island does not have any safe beaches for swimming because of the strong currents, but it was pleasant to take a boat to a couple of other islands for lunch, swimming and snorkelling. July was perfect weather for the whole 12 days we were there. Be aware on Sunday the country stops, nothing is open including most restaurants. It was then a perfect day to take a boat to an island. Plenty of taxis and not expensive. Hotel and restaurants happy to call them for you.

Posted by , from Brisbane, Australia on 25 Jul. 2018

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Comment from Hotel Management

27 Jul. 2018 by Josephine

Thank you Maryke for your review. We will keep your review for staff and management to view and update on things needed as mentioned. We are glad that you enjoyed staying with us and that you had some great days going out to the outer islands. We have Beach resorts that maybe you have not been too on the main island that you could have used for swimming with your group. All in all Thank you for your review and we were happy to have you lot stay with us for that couple of days. Kindest Regards, Waterfront Team.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Waterfront Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3-star Nuku'alofa hotel is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Waterfront Lodge offers 8 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.

Waterfront Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 11:00 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

WiFi is provided up to 500 MB per stay. Charges will apply for any additional usage.

The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are available for TOP 80.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Waterfront Lodge

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Private entrance
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TOP 30.00 per person (one way)
  • Airport shuttle fee per child: TOP 15.00 (one-way), (from 11 to 13 years old)
  • Rollaway bed fee: TOP 80.0 per day
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterfront Lodge Nuku'alofa
  • Waterfront Nuku'alofa
  • Waterfront Lodge Hotel
  • Waterfront Lodge Nuku'alofa
  • Waterfront Lodge Hotel Nuku'alofa

You should know

  • Waterfront Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Children 10 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.