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4.4 out of 5

"Great location. Rooms are a bit dated. Especially the bathrooms which were a bit mouldy and a shower head that kept falling off. " More

By a verified traveller on Sun 29 Dec 2019

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Hotel Description

You'll be connected to a shopping center at Hilton Noumea La Promenade Residences, and within just a 10-minute stroll of Anse Vata Beach and Plage du Château Royal. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Flat-screen TVs with satellite channels are featured in all 120 rooms, and you can enjoy free WiFi, furnished balconies or patios, and sofa beds. Room service is available and kitchens come with refrigerators, microwaves, and dishwashers, so in-room dining is easy. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Dining areas, sitting areas, and coffee/tea makers are also available.

Restaurant La Terrasse is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center and pool loungers as well as access to aerobics classes and yoga classes. 538 square feet (50 square meters) of event facilities include a meeting room, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, spa services, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Nouméa hotel include Aquarium des Lagons and Plage de la Baie des Citrons.

Studio, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$223* Per night/room 1 Nov. - 2 Nov.

Apartment, 3 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Apartment, 3 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Noumea La Promenade Residences ratings based on 79 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Noumea La Promenade Residences

Everyone (38) Couples (21) Family (19)
4 out of 5
Great location. Rooms are a bit dated. Especially the bathrooms which were a bit mouldy and a shower head that kept falling off.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

13 Feb. 2020 by Natsumi

We are sorry to hear that you were not completely satisfied with our apartments. Your comments will help us improve our service We hope to see you again in our hotel SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

4 out of 5
Large residence great view. Apartment a little bland no pictures or colour of note in furnishings. So very clean!

Posted by on 15 Dec. 2019

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4 out of 5
Excellent location. Helpful staff. Could hear party music noise until early hours on a couple of nights

Posted by , from NSW on 19 Jul. 2019

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5 out of 5
Very nice, clean hotel, walking distance to Anse Vata beach and restaurants. Staff were friendly. We had the self contained apartment which included everything needed. Ocean views, free parking, beach towels provided. Reception staff spoke English and French. Only 10 minute drive to Noumea

Posted by on 2 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Front office - Guest relation

Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences. We look forward to welcome you back in the future!

5 out of 5

Posted by on 24 May 2019

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4 out of 5
The hotel is well placed for easy walking to local attractions and beaches. The round at the front has some restaurants and nice shops. We paid for an ocean view room but as we were placed on the first floor our ocean view was largely obscured and not more than a peak between trees, which was a bit disappointing. The room was otherwise lovely, spacious, clean and well appointed.

Posted by , from Auckland, NZ on 8 May 2019

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Comment from Hotel Management

10 May 2019 by Hilton Noumea La Promenade Residences

Dear Kiri, Thank you for staying with us at the Hilton Noumea La Promenade Residences. We apologies that you were not completely satisfied with your apartment and we understand that you find this disappointing. Regards

5 out of 5
The ocean view from our rooms were stunning. Great hotel, very kind and helpful staff, very clean and spacious rooms. Location was perfect!

Posted by on 22 Apr. 2019

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Comment from Hotel Management

4 Jun. 2019 by Front office - Guest relation

Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences. We look forward to welcome you back in the future!

2 out of 5

Posted by on 16 Apr. 2019

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4 out of 5
Restaurant was disappointing particularly relating to food quality. Otherwise hotel was good

Posted by on 23 Jan. 2019

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4 out of 5
Hotel comfortable for a basic room, not luxurious like what you would expect for a Hilton. Gym and sauna facilities were not part of the hotel, but belongs to an external Spa that is only for women. Men cannot use gym at all. Bed was very comfortable and good aircon. Security isn’t the best as anyone can literally walk in and go up to any level without swipe.

Posted by on 27 Nov. 2018

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Comment from Hotel Management

15 Dec. 2018 by Hilton Reception Team

Thank you for taking the time to comment on your recent stay at the Hilton Nouméa We hope that you have enjoyed your stay with us. Regarding the securtiy of the hotel, rest assured guest need magnetic cards given by the reception to access levels. No magnetic cards means no access to security doors and lifts. Best regards,

About the Hilton Noumea La Promenade Residences

Location 109 Promenade Roger Laroque, Nouméa, 98807

Property Features

Hilton Noumea La Promenade Residences offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 538 square feet (50 square meters). A rooftop terrace, spa services, and a library are also featured at the family-friendly Hilton Noumea La Promenade Residences. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Hilton Noumea La Promenade Residences was completed in 2014. Smoking is allowed in designated areas at this Nouméa hotel.

  • 120 guestrooms or units
  • 9 levels
  • 3 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Noumea (NOU-Tontouta Intl.) (50.1 km / 31.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Noumea La Promenade Residences offers 120 accommodations with laptop-compatible safes and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Nouméa hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Hilton Noumea La Promenade Residences has a restaurant serving breakfast, lunch, and dinner.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:30 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between XPF 3300 and XPF 3500 per person (approximately)
  • Airport shuttle fee: XPF 3100 per person (one-way)
  • Airport shuttle fee per child: XPF 1600.00 (one-way), (from 2 to 11 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Noumea
  • Hilton Noumea Promenade Residences
  • Hilton Promenade Noumea
  • Hilton Promenade Residences
  • Hilton Promenade Residences Hotel
  • Hilton Promenade Residences Hotel Noumea
  • Noumea Hilton
  • Hilton Noumea Promenade Residences Hotel
  • Hilton Noumea Promenade Residences Hotel Nouméa
  • Hilton Noumea Promenade Residences Nouméa
  • Hilton Noumea Promena Resince
  • Hilton Noumea La Promenade Residences Hotel
  • Hilton Noumea La Promenade Residences Nouméa
  • Hilton Noumea La Promenade Residences Hotel Nouméa

You should know

  • Hilton Noumea La Promenade Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 15 minutes per day (4-device limit).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.