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4.5 out of 5

"Fantastic room, staff were very friendly and helpful the only small niggles were haphazard times for room housekeeping and people reserving the chairs ... " More

By a verified traveller on Sat 11 Jan 2020

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Hotel Description

Chateau Royal Beach Resort and Spa puts you in the heart of Nouméa, steps from Grand Casino and within a 10-minute stroll of Anse Vata Beach. Highlights at this beachfront hotel include 2 restaurants, 3 bars/lounges, and a full-service spa.

All 110 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, balconies, and sitting areas. Kitchens come with refrigerators, microwaves, and dishwashers, making in-room dining convenient. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Free bottled water, safes, and hair dryers are also available.

A day of pampering at Aqua Royal Spa can include deep-tissue massages, detox wraps, and body wraps along with Ayurvedic treatments and hydrotherapy. The restaurant, LA PIROGUE, is open for lunch and dinner. L ESCALE BAR is the hotel's own bar. Spend the day at the beach and enjoy the onsite outdoor swimming pool, fitness center, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of airport pick-up service.

Sights within a 15-minute walk of this Nouméa hotel include Plage du Château Royal and Plage de l'Aquarêve.

Prestige Suite 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prestige Suite 2 Bedroom with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Suite 1 bedroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Lagoon Suite 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lagoon Suite 2 bedroom with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Prestige Suite 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Royal Beach Resort and Spa ratings based on 53 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Royal Beach Resort and Spa

Everyone (39) Couples (10) Business (1) Family (3)
5 out of 5
Fantastic room, staff were very friendly and helpful the only small niggles were haphazard times for room housekeeping and people reserving the chairs at the pool area and not using them all day otherwise an excellent stay would definitely return

Posted by on 11 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Sales department

Good morning, Many thanks for your comment. We have well noted your remark and will do our best to improve our quality of service. We hope to see you soon. Best regards,

5 out of 5
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Posted by on 3 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Sales department

Thank you for your comment. See you soon!

5 out of 5

Posted by on 2 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Sales department

Thank you for your comment. See you soon!

5 out of 5
The room was so spacious, having a kitchen and lounge room in addition to a large bedroom and bathroom. Room was nice and clean and the hotel was in a good location. They only give you 250mb of internet a day which is a little bit cheap of them. We did stay at the le Meridien next door but liked this hotel more.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Sales department

Good morning, Many thanks for your warm comment. We hope to see you soon! Best regards,

5 out of 5
Excellent location, friendly staff. Room service not available

Posted by on 4 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Sales department

Thanks for your comment! We hope to see you soon.

4 out of 5
Like the location of having the best part of the beach just out front. Room was great. Backing into another hotel and its maintenance area there was a noise from compressors lots of the time. Hotel bars were nothing special. Hotel restaurants were lifeless and evening menu not listed daily, only lunch.

Posted by on 21 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Sales department

Goor morning, Thanks for your comment. We have well noted your remarks. Please kindly note that we offer a fixed menu every night. This menu is displayed in front of the restaurant and in all information about La PIrogue restaurant including our website. We hope to see you soon. Best regards

3 out of 5
More or less was what I believed I would get. Language is a problem, few staff speak a fluent colloquial English. Everybody friendly.

Posted by , from Auckland on 20 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Sales team

Bonjour, Thank you for your comment, we appreciate your feedback and have well noted your remarks for improvement. See you soon. Best regards

3 out of 5
The property is fine, and certainly was clean but the actual experience of staying there wasn’t anything special. The place lacked atmosphere... no entertainment at pool (streamed music or anything), no live music (which was mentioned in hotel info)... one bar/ restaurant open... others closed, pool bar open on one of our 8 days stay... had to go to bar to get drinks... when we did go, we waited for quite a while to get served. Spa pool extra cost to hotel guests and certainly not worth it... we were fortunate to have been given complementary passes... would have been a tad upset to pay for that experience... the pool was barely heated... outdoor pool was freezing... surely this could be heated in non summer months! Breakfast ridiculously expensive... I imagine they lose out on business for this reason... glad to have had self catering New Caledonia very expensive in general compared to Australia.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

21 Jul. 2019 by Sales team

Dear Magser, Thanks for your feedback. Our guest experience is our main focus and we are always trying to improve. We have well noted your remark and forward them to the team for action. Please kindly be informed taht the Warai bar at the ground floor, was on renovation, is now open 5 days a week. Please be sure that we will consider all your other comments for improvement. We hope to see you soon at Chateau Royal to offer you a better experience which will change your mind. Best regards,

5 out of 5
A readable street map (from Anse Vata)) into Centre Ville, showing bus routes would be helpful if the hotel supplied this.

Posted by on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Sales department

Good morning, Thansk for your comment. Please kindly be informed that we can provide you with a city map at the front desk. Also our team is always happy to give you some help and advices to visit Anse Vata and Nouméa city. Best regards,

2 out of 5
1. I recommend you don't book a standard room at this hotel. There is an aircon unit at the bottom which will make noise 24/7 and you wont be able to enjoy your room with your doors open. I requested to be moved, but was advised that there were no available rooms and to come back the next day to check day which I did and then got the exact same answer. 2. This hotel only has ONE pool which is able to be accessed by its guests. The other pool (the indoor one) is only able to be accessed at an extra fee (3300FXP or $45AUD per visit to the pool - not per day). Although this pool was good, it should be free entry for hotel guests. 3. The outside pool is nice but quiet small for a hotel of this size. There were only 26 sunbeds (for a hotel with 108 rooms), 4. The restaurant is expensive. We didn't eat there due to the costs 5. The beds were comfy and the rooms were spacious. 6. They're really strict with their pool towels and will charge you for them if you don't return them at the end of your stay. 7. The hotel has blue external lights that turn on at night. These are located on the balcony's of the rooms and there's no way of turning them off . They shine right into the room. If you like waking up to the sun then this will really annoy you. 8. There is no room service (food) 9. The cleaners seemed to come at all different times of the day . on day our room wasn't cleaned until 4:30pm.

Posted by , from Melbourne, Australia on 29 Apr. 2019

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Comment from Hotel Management

4 May 2019 by Sales department

Dear Jason, Thanks for your detailled feedback. We are dissapointed to hear all your remarks and be assure that we will forward them to the team for improvements. Please let us point that you choose a Standard suite, which is the entry level category, however you stayed in the room 714 which is located in the highest floor of the property. On this side of the building you can possibly hear noise of aircon from the property next door but it's located quite far. Also, please believe that we did our maximum to offer you a new suite but during Easter holidays, the hotel was full. Again accept our apologies. We hope to see you again and offer you the best experience possible. Best regards,

About the Chateau Royal Beach Resort and Spa

Location 140 Promenade Roger Laroque, Nouméa, 98807

Property Features

Chateau Royal Beach Resort and Spa offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. There are 6 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Chateau Royal Beach Resort and Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Nouméa hotel.

  • 1 building
  • 110 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2011
  • Bar by the pool
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Noumea (NOU-Tontouta Intl.) (51 km / 31.7 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Chateau Royal Beach Resort and Spa offers 110 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Nouméa hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

LA PIROGUE - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available. Reservations are required.

L ESCALE - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and light fare. Open daily.

L ESCALE BAR - This bar overlooks the ocean and garden. Happy hour is offered. Open daily.

SWIMUP BAR - This bar is located by the pool. Open daily.

Le Warai Bar - This cocktail bar overlooks the ocean and pool. Open select days.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Chateau Royal Beach Resort and Spa

Policies

Included WiFi is limited to 250 MB per guestroom, per day. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and sofa beds. This property accepts credit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: XPF 3100 for adults and XPF 1600 for children (approximately)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Royal Beach Resort Nouméa
  • Chateau Royal Beach Noumea
  • Chateau Royal And Spa Noumea
  • Chateau Royal Beach Resort Noumea
  • Chateau Royal Resort
  • Royal Tera Beach Hotel Noumea
  • Chateau Royal Beach Resort and Spa Hotel
  • Chateau Royal Beach Resort and Spa Nouméa
  • Chateau Royal Beach Resort and Spa Hotel Nouméa

You should know

  • Chateau Royal Beach Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.