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Sutton Staithe Hotel

3.0 star property
Lakefront hotel with coffee shop/cafe and restaurant

Photo gallery for Sutton Staithe Hotel

Interior
Breakfast and dinner served
Single Room, 1 Single Bed, Garden View
View from room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View map
Staithe Rd, Norwich, England, NR12 9QS
  • East Ruston Old Vicarage
    ‪5 min drive‬
  • Happisburgh Lighthouse
    ‪8 min drive‬
  • BeWILDerwood
    ‪11 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Designer toiletries
Private bathroom
8 bathrooms
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Designer toiletries
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Hairdryer
Designer toiletries
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

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About the area

Norwich

Sutton Staithe Hotel places you steps from Norfolk Broads and within a 20-minute stroll of The Museum of the Broads. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Sutton Staithe Bar, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Norwich hotel, you'll be 2 km (1.2 mi) from Stalham Firehouse Museum and 3.4 km (2.1 mi) from Hickling Broad.

What's nearby

  • Hickling Broad - 3 min drive - 3.7 km
  • East Ruston Old Vicarage - 5 min drive - 6.9 km
  • Happisburgh Lighthouse - 8 min drive - 10.1 km
  • BeWILDerwood - 11 min drive - 14.4 km
  • Bacton Beach - 12 min drive - 14.5 km

Getting around

  • Worstead Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 28 min drive

Restaurants

  • ‪The Harnser - ‬14 min walk
  • ‪The White Horse - ‬7 min drive
  • ‪Cafe Charlotte - ‬2 min drive
  • ‪The Pleasure Boat Inn - ‬4 min drive
  • ‪The Swan Inn - ‬10 min drive

About this property

Sutton Staithe Hotel

Lakefront hotel with coffee shop/cafe and restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A vending machine, an arcade/games room, and coffee/tea in common area are also featured at Sutton Staithe Hotel. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 11 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Games room or arcade
  • Pool or billiards table
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sutton Staithe Hotel offers 11 accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 14.95
  • Private picnics

Restaurants on site

  • Sutton Staithe Bar

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a provincial park
  • On a lake

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: GBP 14.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Sutton Staithe Hotel Hotel
Sutton Staithe Hotel Norwich
Sutton Staithe Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at Sutton Staithe Hotel?

Sutton Staithe Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sutton Staithe Hotel?

Yep, Sutton Staithe Hotel has a free self car park.

Are there any beaches close to Sutton Staithe Hotel?

The closest beach to Sutton Staithe Hotel is Bacton Beach (12.5 km).

Does Sutton Staithe Hotel serve breakfast?

Yeah, visitors can't get enough of the cooked-to-order breakfast here! Served daily from 8:00 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sutton Staithe Hotel?

No, Sutton Staithe Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sutton Staithe Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Sutton Staithe Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sutton Staithe Hotel?

Furry friends are welcome at Sutton Staithe Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sutton Staithe Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 280 out of 499 reviews
Rating 8 - Good. 158 out of 499 reviews
Rating 6 - Okay. 45 out of 499 reviews
Rating 4 - Poor. 12 out of 499 reviews
Rating 2 - Terrible. 4 out of 499 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff very welcoming. Bed Comfortable. Breakfast excellent
Stayed 3 nights in May 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in great place by the river. Paul was very accommodating in helping me & colleagues park our motorcycles. Rooms comfortable. Breakfast was great. Only criticism parts of the hotel a bit dated & shabby. Would I stay again. Yes, of course. Great value hotel.
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sutton Staithe

Good value hotel in a quiet location on the edge of the Norfolk Broads. Great to see people making a go of bringing a hotel and pub back to life.
Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time, wonderful staff and lovely place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Gloria

Stayed 2 nights in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room in quiet setting. The staff are excellent and very friendly, breakfast is very good. Ate a few evenings in the hotel and food was excellent, will definitely return in the future
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Racing

Staff very friendly ate here food was very nice, the only thing I would say is the WiFi is pretty bad my wife was trying to work on her laptop and couldn’t get connected on that or our phones
Stayed 1 night in May 2025

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alarming visit

Would have loved to have given a 5 star but it has to be 4 because the fire alarm went off at 5am and there was no one on site. It took half an hour for the manager to turn up and turn it off. And that was only because a neighbour knew who to call. They gave us a couple of free drinks the next evening but we had to ask. No apologies. The day staff didn't even know what had happened.
Stayed 2 nights in May 2025

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly comfortable stay

Amazing hosts! Such a friendly place, had an event on for one of the staff and they welcomed us in like we were part of the community. The room (room 3) was nicely decorated and very comfortable. Lovely surroundings. Top quality cosy hotel! I highly recommend!
Stayed 1 night in May 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, room comfort

Enjoyable stay

My stay was very good the staff were exelent and the meals were of an high standard ,however there are areas that need improving some of the decor needs improving this is a 200 year old building so overall not to bad but there are repairs that need to be addressed.
Stayed 7 nights in May 2025

4/10 Poor

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room rate was very cheap and there’s a reason for this. The building is very shabby and although the welcome pack explains that it’s an old building and they are doing their best to renovate it, it’s obvious that they are completely out of their depth. This was a feeling echoed by other guests I spoke to. Having said that the bed was one of the most comfortable hotel beds I’ve slept in for sometime. Food was good, drinks offer extensive and staff friendly and I’m sure doing their best. Would I book again, sadly not.
Stayed 1 night in May 2025

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome. Excellent bedroom and end suite bathroom. Bed extremely comfortable. Breakfast was fantastic. Amazing setting. Could not fault anything.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy repeat customer

3rd visit in two years, love this place. Lovely comfortable rooms with great mattresses and bathrooms. Brilliant food and a broad selection of local beers in a great location especially if you want to take an electric boat out on the broads for a few hours.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly

Lovely people, very friendly, made us most welcome. They are trying to build this hotel up, lots of Refurb work but this didn’t affect the service, the food or the drink that was served to us overall we had a great weekend and we definitely go back again
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Amenities
Beautiful
Stayed 1 night in May 2025

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always good at the Staithe, rooms are what you expect in a pub, the food is exceptional and the customer service is very good
Stayed 2 nights in Apr 2025

8/10 Good

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet hotel. Comfortable beds,friendly staff,room has everthing you need.
Stayed 2 nights in May 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

Lovely hotel friendly staff. We have stayed several times and I am sure we will we staying again.
Stayed 1 night in May 2025

2/10 Terrible

Andy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking customer service

Booked the wrong date by mistake and realised straight away.Tried to contact property with no response, Hotels.com tried several times but to no avail.l was willing to change dates but to have no reply from this hotel I find quite bizarre. This may be a really nice hotel but their customer service is definitely not up to what you would expect.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people nice area on river.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities
We stayed here for one Night on the way to visit family in Suffolk. Great little place, room was very clean, food in the bar was great with very friendly locals to chat to. Staff were very pleasant and helpful. Great value with full English/continental breakfast included with the price. Would not hesitate to stay again.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice stay - but shower and decor quite dated . Cosy and nice location
Stayed 2 nights in Apr 2025