La Quinta Inn & Suites - accommodation in Norfolk - Virginia Beach

I am very disappointed with my stay and feel misled by the rating shown on Expedia. This property is listed with a score of 8.8/10 based on thousands of reviews, but in my experience, this does not reflect reality at all. The facility is extremely outdated and in urgent need of renovation. While I understand that the building itself may be old, that is not an excuse for the current condition. Travelers rely on these ratings to make decisions, and this one is clearly inaccurate. Cleanliness was also a major issue. There was dust throughout the room, which shows a lack of proper maintenance. The bed linens were old, worn out, and covered in pilling, making them uncomfortable to use. The towels were also very old and clearly have not been replaced or updated in a long time. My stay was only for a couple of days and not intended as a vacation, but even for a short stay, the condition of the property was unacceptable. I feel like I was misled into booking this place based on an unreliable rating. I strongly ask you to review this feedback seriously and reassess the rating of this property so that other travelers do not make the same mistake I did.

Clean, friendly front desk staff, next to boardwalk, surrounded by a variety of restaurants, shopping and entertainment. Easy parking, bottled water provided, easy walk to and from shopping areas. Very central. Ocean front room was convenient. Calypso bar and grill on site. I’d go back. I got a good price via using Expedia to book. I had a nice 4 days of food fun and festivities.

Although the room was clean it had a bad cigarette smell. Everything else about was great. Indoor heated pools/Jacuzzi, free washing/dryer and convenient to local eats sitting on the beach.