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4.0 out of 5

"We bought a package deal and the flight arrangements for our one case weighing 14.7 kg were dreadful. Air New Zealand who took over from Virgin from S ... " More

By a verified traveller on Fri 17 Nov 2017

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Hotel Description

Governor's Lodge Resort Hotel places you steps from Queen Victoria's Garden and within a 20-minute stroll of The Old Watermill. Highlights at this hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

All 55 individually decorated rooms feature flat-screen TVs with DVD players, and you can enjoy furnished balconies, dining areas, and WiFi. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Coffee/tea makers, ceiling fans, and safes are also available. Weekly housekeeping is available.

The restaurant, Baileys, is open for breakfast, lunch, and dinner. Enjoy access to 8 outdoor tennis courts along with a spa tub and pool loungers. Additionally, you'll find WiFi in public areas, a conference center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Places within a 30-minute walk of this 3.5-star Norfolk Island hotel include Ball Bay Reserve and Kingston and Arthur's Vale Historic Area.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$191* Per night/room 2 May - 3 May

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Governor's Lodge Resort Hotel ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Governor's Lodge Resort Hotel

Everyone (5)
2 out of 5
Not clean and were supposed to get a free bottle of wine but didn't happen. It was also supposed to be air conditioned and self contained but nothing

Posted by on 23 Dec. 2017

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4 out of 5

Lovely grounds and nice restaurant.

We bought a package deal and the flight arrangements for our one case weighing 14.7 kg were dreadful. Air New Zealand who took over from Virgin from Sydney to Norfolk wanted 186 dollars one way to as the luggage was only covered from Melbourne to Sydney. Who would want a ticket that left their luggage in Sydney.

Posted by on 17 Nov. 2017

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5 out of 5

Norfolk at Christmas

Staff was friendly and helpful. Room was comfortable and easy walking distance to town (but still recommend Re ting a car to see the Island)

Posted by on 31 Dec. 2016

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5 out of 5
Pros: Overall Value for Money compared with others on Island
Cons: Checking In delays with everyone else
Location: Close to everything
Facilities: Good; Value: Bargain; Service: Friendly, Courteous; Cleanliness: Spotless; Hot Spa is fantastic to unwind at the end of each day

Posted by , from Australia - NSW - Sydney on 24 Sep. 2012

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4 out of 5
Pros: Location
Cons: No view
Location: Tranquil, Close to everything
Facilities: Above average; Value: Fantastic; Service: Friendly, Courteous; Cleanliness: Pleasant;

Posted by , from Australia - NSW - Regional NSW on 17 Jul. 2012

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About the Governor's Lodge Resort Hotel

Location Queen Elizabeth Avenue, Norfolk Island, 2899

Property Features

Governor's Lodge Resort Hotel offers its guests an outdoor pool, outdoor tennis courts, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. Event space at this hotel measures 150 square feet (14 square meters) and includes a conference center. A library, tour/ticket assistance, and multilingual staff are also featured at Governor's Lodge Resort Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

  • 1 floor
  • 55 guestrooms or units
  • 58 buildings
  • 2 bars or lounges
  • 150 sq ft of conference space
  • 14 sq m of conference space
  • Built in 2002
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Norfolk Island (NLK) (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Free self parking

Room Amenities

Governor's Lodge Resort Hotel offers 55 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Norfolk Island hotel provides wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchenette
  • Private balcony (furnished)
  • Dining room
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Baileys - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 8 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No lifts
  • Noise-free rooms not guaranteed
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 25 for adults, AUD 25 and AUD 25 for children (approximately)
  • Fee for in-room wireless Internet: AUD 20 (for 7 hours, rates may vary)
  • Fee for wireless Internet in public areas: AUD 20 (for 7 hours, rates may vary)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Governor's Lodge Resort Hotel
  • Governor's Lodge Resort Hotel Norfolk Island
  • Governor's Norfolk Island
  • Governor's Lodge Resort Hotel Norfolk Island, Australia
  • Governor's Hotel Norfolk
  • Governor's Lodge Resort Hotel Hotel
  • Governor's Lodge Resort Hotel Norfolk Island
  • Governor's Lodge Resort Hotel Hotel Norfolk Island

You should know

  • Governor's Lodge Resort Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.